Hays Travel - Ulverston Reviews 

Tell the lady what you want and they go out of the way to help you find the right choice and money to pay that suits very Easley to talk to and understand

Ruby was excellent, nothing was too much trouble and she seemed very knowledgeable with the systems, explained everything clearly and was polite and friendly.

Excellent help, very friendly

Our visit went smoothly owing to the competence of the staff manager Caitlin who served us and booked our holiday and hotel for us.She had now three other members of staff in the office which was good as there has often been just one at previous visits.Caitlin always tries to assist my friend and I as we are both old ladies with limited knowledge of computers etc.If rest of staff modelled on her you won’t go wrong.

Excellent service as always

The friendly staff and professionalism

Excellent customer care, excellent communication, would recommend to everyone accross the UK and worldwide.

Grace was really helpful and booked our perfect first time cruise..She went through everything step by step overall an excellent customer experience

Very professional and well informed staff 👏

The staff were very friendly and extremely helpful. They were pleasant at every stage of the booking process and appreciated the fact that I was an elderly person who much preferred to speaking to someone to discuss options as opposed to an automated service.

Your Ulverston office is excellent,all the staff are extremely helpful and friendly.
Caitlyn goes above and beyond to make sure you get exactly what you want.

Very smooth process for making our booking. Very friendly staff with nothing too much trouble. Thankyou for making it so easy.

Staff were very friendly and helpful and booking is so easy.

Very friendly staff, booking straight forward and clearly discussed with us our needs.

This is the 3rd or 4th time I have booked through Hays Travel, each time I have been lucky enough to get Caitlin Templeton to help me and book the holiday. She is absolutely fantastic. Nothing is too much trouble for her. She is patient, knowledgeable, and excellent at her job. Definitely a 5 star rating from me. Next time I need to book a holiday then definitely I will be asking for Caitlin again. Thank you.

Very friendly answered all our questions. Showed us the resort on the screen. We only called in to enquire but Caitlin told us the information to check in will be sent to Leigh branch.

Ruby was so friendly, professional and helpful.

Very informative and helpful staff

Grace and Caitlin went above and beyond to help with our booking.

Would book with them again.

Grace from the hays office in Ulverston was fantastic
( as I have experienced when ever I have booked there as well as with the other staff ) she was busy with dealing with the crisis in Dubai & elsewhere. She explained what was going on and took my request for a fortnight on Saint Helena and phoned me back at home a few hours later with details. She was polite helpful & accurate even when under pressure, for which I thank her for. I have recommended Hays to others and will continue to do so.