5/5 Stars – Great Service! We couldn’t be happier with the service we received. Our travel agent was very helpful, attentive, and took all the stress out of our research and planning . She listened... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
5/5 Stars – Great Service! We couldn’t be happier with the service we received. Our travel agent was very helpful, attentive, and took all the stress out of our research and planning . She listened... See more
Company replied
From entering the shop the assistant manager grace put us at our ease and found 3 potential holiday locations .We had spend days trawling the internet but had not been able to secure a holiday. But wi... See more
Company replied
Our visit went smoothly owing to the competence of the staff manager Caitlin who served us and booked our holiday and hotel for us.She had now three other members of staff in the office which was good... See more
Kaitlyn, the newly promoted Assistant Manager was an excellent holiday agent to request a small break for us to take the two teenage boys on. After a long search she came up with the most acceptable h... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
16 Market St, LA12 7LR, Ulverston, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from Hays Travel, Ulverston. They were so helpful and worked with us to find the holiday package that was right for us.

Reply from Hays Travel - Ulverston

Reply from Hays Travel - Ulverston
I managed to get my holiday booked with the very helpful staff member at Hays Travel in Ulverston. She was attentive and friendly and new what she was doing. A hassle free experience

Reply from Hays Travel - Ulverston

Reply from Hays Travel - Ulverston
I got exactly the holiday that I wanted,when I wanted to travel as well.The Travel Agent was really friendly + helpful.😊

Reply from Hays Travel - Ulverston
Fantastic service as always, the staff at Ulverston always go above and beyond.
Can highly recommend.

Reply from Hays Travel - Ulverston
Very helpful staff had catlen looking after us again. She made it very easy and smooth. Very happy with the service

Reply from Hays Travel - Ulverston
Ruby,Hays sales assistant was very professional,polite and very knowledgeable,went through the booking with us with a lot of information,Very happy with the booking

Reply from Hays Travel - Ulverston
It was a very enjoyable experience booking a holiday with Ruby. She was helpful and courteous. We will definitely come to Hays in the future.

Reply from Hays Travel - Ulverston

Reply from Hays Travel - Ulverston
Fantastic staff helpful informative made booking a pleasure instead of challenge

Reply from Hays Travel - Ulverston
Caitlin was extremely helpful. We were not rushed into making a decision

Reply from Hays Travel - Ulverston
My experience of visiting Hays Travel was very positive. The staff were friendly, helpful,approachable and professional, taking the time needed to deal with my request.
I would definitely return to Hays Travel again if I have any travel needs. Thank you

Reply from Hays Travel - Ulverston
Grace at Ulverston was very friendly, patient and helpful.
We gave her a brief of the type of holiday we were looking for and she was very proactive. When we changed our minds she was very patient and kept looking for our perfect holiday. She kept in touch and updated us about everything

Reply from Hays Travel - Ulverston
Excellent, friendly assistance from Ruby and Katelin. Very enjoyable and helpful experience

Reply from Hays Travel - Ulverston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.