5/5 Stars – Great Service! We couldn’t be happier with the service we received. Our travel agent was very helpful, attentive, and took all the stress out of our research and planning . She listened... See more
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See what reviewers are saying
From entering the shop the assistant manager grace put us at our ease and found 3 potential holiday locations .We had spend days trawling the internet but had not been able to secure a holiday. But wi... See more
Company replied
Our visit went smoothly owing to the competence of the staff manager Caitlin who served us and booked our holiday and hotel for us.She had now three other members of staff in the office which was good... See more
Kaitlyn, the newly promoted Assistant Manager was an excellent holiday agent to request a small break for us to take the two teenage boys on. After a long search she came up with the most acceptable h... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Market St, LA12 7LR, Ulverston, United Kingdom
- 01229346020
4.9
Excellent
270 reviews
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Reply from Hays Travel - Ulverston
Thank you for your lovely review and thank you for booking with us! We hope you have a lovely holiday
Thanks Ruby & Team Ulverston
Staff really helpful and patient
Staff really helpful and patient. Book with you every year. And will do for the foreseeable.
July 20, 2025
Reply from Hays Travel - Ulverston
Thank you so much for your positive feedback! It was a pleasure booking you on your holiday and I hope you have the best time! Thanks, Caitlin and the Ulverston team :)
Returning customer
We booked a last minute holiday in May with Ruby and she was so helpful that we returned to her to book our summer holiday. She was polite, knowledgeable and friendly. A credit to your company!
July 13, 2025
Reply from Hays Travel - Ulverston
Thank you for your lovely review and thank you so much for booking with us. I hope you both have a great holiday!
Thanks Ruby & Team Ulverston
We always book hayes travel in our town…
We always book hayes travel in our town all the staff are helpful and you can go in and see someone rather than on line to see what holidays are available..
July 12, 2025
Reply from Hays Travel - Ulverston
Thank you for your positive feedback! We hope you have a brilliant holiday. Thanks, Caitlin and the Ulverston team :)
It was a lovely experience again…
It was a lovely experience again looked and found what we wanted thank you everyone
June 22, 2025
Reply from Hays Travel - Ulverston
Thanks again for choosing to book with us!
I hope you have the best time!
Kind Regards
Caitlin and Team Ulverston :)
Reply from Hays Travel - Ulverston
Thanks for your lovely review!
I'm glad we got you all booked and I hope you all have the best time!
Thanks again!
Caitlin and Team Ulverston :)
Friendly experience
Friendly wellcome into the shop, very good knowledge of the products we were interested in.
June 17, 2025
Reply from Hays Travel - Ulverston
Thank you so much for your positive feedback! We hope you have a lovely holiday! Thanks, Grace and the Ulverston team :)
Very helpful.
June 8, 2025
Reply from Hays Travel - Ulverston
Thank you so much for your positive feedback! It was a pleasure booking you on your holiday and we hope you have the best time! Thanks, Grace and the Ulverston team
Warm and welcome greeting.very polite…
Warm and welcome greeting.very polite girls who knows what they are talking about sorted me out with a great holiday brilliant service would definitely use again and recommend to others 👍
June 15, 2025
Reply from Hays Travel - Ulverston
Thank you for continuing to book with us!
We really appreciate your custom and positive feedback, we hope you have the best time!
Caitlin and Team Ulverston
Absolutely excellent customer service
Absolutely excellent customer service, my travel consultant could not have been any more helpful - she was amazing!
June 6, 2025
Reply from Hays Travel - Ulverston
Thank You for your review! It was my pleasure! I cant wait to hear all about your trip! :D Thanks Again for booking with us! Grace & Team Ulverston
Caitlin listened to what I wanted and…
Caitlin listened to what I wanted and followed through with good suggestions.
May 30, 2025
Reply from Hays Travel - Ulverston
Thank you for your lovely review, I hope you have the best time and thanks again for booking with us!
Thanks,
Caitlin and Team Ulverston :)
Ruby was very friendly and she priced…
Ruby was very friendly and she priced matched our holiday to Cyprius
June 3, 2025
Reply from Hays Travel - Ulverston
Thank you for booking with us and thank you for your lovely review!
Thanks Ruby & Team Ulverston
Booked a P & O cruise last week
Booked a P & O cruise last week. Was an issue getting our requested cabin due to computer problem but staff member sorted this out brilliantly with a direct phone call to P & O. Great service as always ! Our first choice travel agent & will continue to use our local branch. Thanks, john & janette dawson.
May 1, 2025
Reply from Hays Travel - Ulverston
Thank you for your review!
It always a pleasure!
Thanks again for booking with us Grace & Team Ulverston
Always helpful!
Always helpful. Cruise booked although with a line they don’t book with often (Celebrity) so was a learning curve for them too! Feel confident if something goes wrong they are there to help!
April 29, 2025
Reply from Hays Travel - Ulverston
Thank you for your review!
And thank you so much for your patience!
We cant wait to hear about your trip :)
From Grace and team Ulverston
as usual the staff was very helpful and…
as usual the staff was very helpful and I would recommend to go with hays travel anytime
April 29, 2025
Reply from Hays Travel - Ulverston
Always a pleasure helping you book your trips Stanley! :)
Thank you for you very kind review.
From Grace and team Ulverston.
Reply from Hays Travel - Ulverston
Thank you for your review!
We cant wait to hear about your trip!
Thanks again for booking with us.
Grace & Team Ulverston
Fantastic, smooth experience.
Grace was incredibly helpful and had great advice for us. Couldn’t have been a smoother and more pleasant experience. We loved our holiday!
April 6, 2025
Reply from Hays Travel - Ulverston
Thank you for your review! It was my pleasure to help you find your holiday! I am so glad you both had the best time!
From Grace and team Ulverston
Ruby was very patient and helpful
Ruby was very patient and helpful when I had to keep changing my available dates
April 16, 2025
Reply from Hays Travel - Ulverston
Thank you for booking with us and thank you for your lovely review. I hope you have a lovely holiday
Thanks, Ruby & Team Ulverston
Assistant very helpful finding best…
Assistant very helpful finding best price flights
April 12, 2025
Reply from Hays Travel - Ulverston
Thank you for booking with us and thank you for your lovely review. I hope you have a lovely time away
Thanks, Ruby & Team Ulverston
The travel advisor was ever so polite…
The travel advisor was ever so polite and very helpful.
March 25, 2025
Reply from Hays Travel - Ulverston
Thank you for your lovely review!
It was a pleasure assisting you and I hope you both have the best time!
Thanks again,
Caitlin and Team Ulverston
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