5/5 Stars – Great Service! We couldn’t be happier with the service we received. Our travel agent was very helpful, attentive, and took all the stress out of our research and planning . She listened... See more
Company replied
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See what reviewers are saying
From entering the shop the assistant manager grace put us at our ease and found 3 potential holiday locations .We had spend days trawling the internet but had not been able to secure a holiday. But wi... See more
Company replied
Our visit went smoothly owing to the competence of the staff manager Caitlin who served us and booked our holiday and hotel for us.She had now three other members of staff in the office which was good... See more
Kaitlyn, the newly promoted Assistant Manager was an excellent holiday agent to request a small break for us to take the two teenage boys on. After a long search she came up with the most acceptable h... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Market St, LA12 7LR, Ulverston, United Kingdom
- 01229346020
4.9
Excellent
270 reviews
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Always a pleasure dealing with…
Always a pleasure dealing with professional staff, warm and friendly.
February 4, 2026
Reply from Hays Travel - Ulverston
Thank you for your positive feedback Michael, it was a pleasure assisting you and I hope you have a lovely trip! Thanks, Caitlin and the Ulverston team :)
Reply from Hays Travel - Ulverston
Thank you for your positive feedback! It was a pleasure assisting you and I hope you have a lovely trip :) Thanks, Caitlin and the Ulverston team.
Staff always very helpful and…
Staff always very helpful and knowledgeable. Nothing is too much trouble
January 15, 2026
Reply from Hays Travel - Ulverston
Thanks so much for booking with us again, and thank you for your lovely review, I hope you both have the best time and can't wait to hear all about it!
Thanks
Caitlin and Team Ulverston
Very friendly knowledgeable and helpful…
Very friendly knowledgeable and helpful staff, specifically Ruby
January 21, 2026
Reply from Hays Travel - Ulverston
Thank you for the lovely review and thank you so much for booking with us!
Thanks, Ruby & Team Ulverston
Oh we're going to Barbados
We wanted an experience we've never had before nor new anything about. We visited Hays travel and within 10 minutes Chloe was right onto the holiday we were looking for. We were sent various options and were able to choose the ideal holiday for us. Nothing was too much trouble and always happy to make little tweaks. She kept in touch with us to help us decide and the service was second to none.
January 21, 2026
Reply from Hays Travel - Ulverston
Thank you so much for your positive feedback Lyn! It was a pleasure assisting you and I can't wait to hear all about your trip :) Thanks, Chloe & The Ulverston team :)
Reply from Hays Travel - Ulverston
Thank you for your positive feedback Robert! It was a pleasure assisting you :) Thanks, Caitlin & The Ulverston team!
Staff are friendly and helpful we make…
Staff are friendly and helpful we make a journey to use the Ulverston shop
January 19, 2026
Reply from Hays Travel - Ulverston
Thank you for your positive feedback Debra! It was a pleasure assisting you and I look forward to hearing all about your trip :) Thanks, Grace & The Ulverston team!
Reply from Hays Travel - Ulverston
Thank you for the lovely review and thank you so much for booking with us!
Thanks, Ruby & Team Ulverston
Very good help from Ruby at Ulverston
January 9, 2026
Reply from Hays Travel - Ulverston
Thank you for the lovely review and thank you for booking with us!
Thanks, Ruby & Team Ulverston
Caitlin was really helpful & very…
Caitlin was really helpful & very efficient.
Great service as usual.
Thank you.
January 16, 2026
Reply from Hays Travel - Ulverston
Thank you for your positive feedback Amanda! It was a pleasure assisting you. Thanks again, Caitlin & the Ulverston team :)
I walked in with an open ended idea of…
I walked in with an open ended idea of what I wanted after giving Grace a price guide etc she gave me plenty to look at and was very helpful... holiday booked and looking forward to it !!
January 7, 2026
Great service from the moment we sat…
Great service from the moment we sat down. Assistant was very knowledgeable and tailored to our needs
January 14, 2026
Have booked there before yes
Have booked there before , very friendly , professional , makes me feel comfortable booking these holidays
January 13, 2026
Brilliant staff ,very helpful.
January 10, 2026
Reply from Hays Travel - Ulverston
Thank you for your positive feedback Christina! It was a pleasure assisting you. Thanks, Caitlin & the Ulverston team :)
Had us booked in under 30 mins great…
Had us booked in under 30 mins great service Ruby
January 6, 2026
Reply from Hays Travel - Ulverston
Thank you for the lovely review and thank you so much for booking with us!
Thanks, Ruby & Team Ulverston
Great service
Overall great service.
Did what I asked.
And very speedily.
Gave good choices.
Polite and respectful.
Very helpful attitude.
No forced selling.
What's not to love!
January 9, 2026
Reply from Hays Travel - Ulverston
Thank you for the lovely review and thank you so much for booking with us!
Thanks, Ruby & Team Ulverston
Reply from Hays Travel - Ulverston
Thank you for booking with us and Thank you for the lovely review
Thanks Ruby & Team Ulverston
For my first time booking a foreign…
For my first time booking a foreign holiday I can honestly say I was more than happy with the service I received. Ruby was extremely helpful answering any questions I had and helping us through the process
December 30, 2025
Reply from Hays Travel - Ulverston
Thank you for booking with us and Thank you for the lovely review!
Thanks, Ruby & Team Ulverston
Always a warm and friendly greeting…
Always a warm and friendly greeting from Caitlin, Grace and Ruby whenever you visit the Ulverston branch. Caitlin has organised our first trip abroad for next year in her usual professional and informative way……and Grace is carrying out research for our second planned trip for next year.
THANK YOU once again Caitlin, Grace and Ruby.
November 26, 2025
Reply from Hays Travel - Ulverston
Thankyou for your lovely review! We always look forward to seeing you! Its our pleasure helping you with your upcoming trips! Thanks Again for booking with us! Caitlin And Team Ulverston :)
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