5/5 Stars – Great Service! We couldn’t be happier with the service we received. Our travel agent was very helpful, attentive, and took all the stress out of our research and planning . She listened... See more
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See what reviewers are saying
Everyone at Hays in Ulverston is always so helpful and friendly. Grace has been amazing, gathering and providing prices, different options and patient when answering all my questions. Fantastic cu... See more
Our visit went smoothly owing to the competence of the staff manager Caitlin who served us and booked our holiday and hotel for us.She had now three other members of staff in the office which was good... See more
Kaitlyn, the newly promoted Assistant Manager was an excellent holiday agent to request a small break for us to take the two teenage boys on. After a long search she came up with the most acceptable h... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Market St, LA12 7LR, Ulverston, United Kingdom
- 01229346020
4.9
Excellent
271 reviews
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Excellent young lady and lovely staff
Excellent young lady and lovely staff
Very helpful will definitely be back
December 20, 2024
Reply from Hays Travel - Ulverston
Thank you for booking with me, I hope you have a great time and see you again soon!
Grace & Team Ulverston
You made me smile!
December 11, 2024
Reply from Hays Travel - Ulverston
Thank you Andrew!
We hope you enjoy your trip to Canada, as I said I am very jealous, I am sure you will have a great time!
Kind Regards
Logan & Team Ulverston
The young man who took my booking…
The young man who took my booking references was very courteous, friendly and efficient.
November 10, 2024
Reply from Hays Travel - Ulverston
It was great serving you, I hope you have an amazing time!
Kind Regards Logan and Team Ulverston
Reply from Hays Travel - Ulverston
Thank you for your great review!
Kind Regards
Team Ulverston
Two angels helping a nervous traveller
My experience with Hayes travel, Ulverston was made simple, smooth and easy by your assistant Ruby and her colleague Caitlin. They were both polite, informative, reassuring and enthusiastic as well as taking an interest in the details of my trip. They were on it straight away and delivered what I asked for at an appropriate price. They answered all my questions and concerns and offered Insurance advice and told me about what would happen next. When I asked to make adjustments to my order they were happy to tell me how thatt would be attended to at a later date and for me to contact them about any unforeseen questions. Delightful service.
November 5, 2024
Reply from Hays Travel - Ulverston
Thank you for booking with us, we are so happy that your experience was smooth and simple, that's what we like to hear . We hope you have a great time!
-Caitlin and team Ulverston
Holiday Booking.
Booking dealt with efficiently. Staff always very helpful.
It takes the stress out of booking holidays.
October 24, 2024
Reply from Hays Travel - Ulverston
Thank you for your review, we really appreciate it, and an even bigger thank you for booking with us, hope to see you again soon!
Logan and Team Ulverston
Great Staff
. The staff where very chatty and made you feel very welcome and where very efficient at booking our holiday.
October 15, 2024
Reply from Hays Travel - Ulverston
Thank you for your lovely review! it was a pleasure assisting you with your holiday needs and we hope you have the best time :)
Hays Ulverston
Called in the Ulverston branch looking for a late deal. Spoke to Ruby who was very helpful and informative. Found us a great deal in Tenerife. Along with Caitlin processed the holiday and insurance. All very easy, despite the slow computer, not their fault. Would recommend to anyone.
October 12, 2024
Reply from Hays Travel - Ulverston
Thank you for your lovely review and booking your holiday with us! We apologise for the delay but I'm glad we got there in the end! We hope you have the best time!
Thanks again,
Ruby, Caitlin and Team Ulverston :)
Efficient and Professional
We have used Hays before and received a thoroughly professional and efficient service even after cancellation due to illness.
October 5, 2024
Reply from Hays Travel - Ulverston
Thanks so much for your lovely review, and thanks for coming back to us to book again!
We hope you have the best time :)
Thanks again,
Team Ulverston :)
Reply from Hays Travel - Ulverston
Thank you for review it was a pleasure assisting you! We hope you enjoy your holiday :)
Thanks again!
Caitlin and Team Ulverston
Friendly, Face to Face Customer Service
Friendly, supportive, face to face customer service is absolutely key to building trust in selecting the perfect getaway for people who work and save hard to arrange that much needed break. From opening the shop door to closing it with the tickets in our hands, we were looked after well. Logan, new to the Ulverston branch was brilliant for us.
September 21, 2024
Reply from Hays Travel - Ulverston
Thank you for coming to see us on Saturday! It was a pleasure assisting you with your holiday needs. I hope you have the best time because you both deserve it!
Thanks again for booking with us :)
Logan and Team Ulverston
Reply from Hays Travel - Ulverston
Thanks for your lovely review!
It was a pleasure assisting you, thank you booking with us, I hope you have a good time :)
Friendly helpful staff
September 3, 2024
Reply from Hays Travel - Ulverston
Thanks for your lovely review. It was a pleasure assisting you. Enjoy your trip! Thanks Grace :)
Andrew was super helpful and told us…
Andrew was super helpful and told us all we needed to know about cruises. Very easy to book through and had all the time to answer all our questions.
August 23, 2024
Reply from Hays Travel - Ulverston
Thank you for your lovely review! It was a pleasure assisting you, I hope you both have a great time. Have a Pina Colada for me as well!
Thanks again for booking with us :)
Andrew and Team Ulverston
We prefer friendly faces than online 😁
We came to Hays Travel because we've used them in the past . We don't travel often,so not confident to do it all online like many do!
Just the fact that you've got a friendly face when you go in ,whose more than happy to look through all the options available when you tell them where and when you'd like to go ,who tries their best to get the holiday youd love and having that support is so reassuring .. thankyou Grace 🥰x
August 15, 2024
Reply from Hays Travel - Ulverston
Thankyou for your kind words! It was my pleasure!
Thankyou for booking with us, and we cant wait to hear all about your trip :) Grace x
a good efficient experience
good record keeping. smooth efficient. got just what we wanted. lovely employee. value for money
August 12, 2024
Reply from Hays Travel - Ulverston
Thanks for booking with us at the Ulverston branch! It was a pleasure assisting you with your holiday needs and I'm glad we got you all booked!
Thank you for your review and I can't wait to hear all about it!
Thanks again,
Caitlin and the Ulverston Branch
Strong and well experienced team.
Smooth handling from start to finish. Definitely would book with hays again.
August 12, 2024
Reply from Hays Travel - Ulverston
Thank you for your lovely review! And Thank you for booking with us. We hope you have the best time and we can't wait to hear all about it!
Thanks!
Caitlin and Team Ulverston
Very friendly staff couldn’t be more…
Very friendly staff couldn’t be more helpful made it very easy booking my cruise
July 24, 2024
Reply from Hays Travel - Ulverston
Thank you for booking with us, and thank you for your lovely review. I really enjoyed helping you book your dream holiday!
Thanks again, Andrew and Team Ulverston
Stress free booking
Friendly and very helpful staff during the booking process. Answered are questions fully and professionally.
June 21, 2024
Reply from Hays Travel - Ulverston
Thank you for your lovely review. And thank you for booking with us again. We hope you have the best time :)
They go out of their way to help in any…
They go out of their way to help in any way they can and are very knowledgeable. They are very nice. We love going there to book our trips. We really recommend it.
July 5, 2024
Reply from Hays Travel - Ulverston
Thank you for your lovely review! And thank you for always coming to us to book your holidays! We hope you have the very best time :) Thanks again! Caitlin and the Ulverston Branch
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