5/5 Stars – Great Service! We couldn’t be happier with the service we received. Our travel agent was very helpful, attentive, and took all the stress out of our research and planning . She listened... See more
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Everyone at Hays in Ulverston is always so helpful and friendly. Grace has been amazing, gathering and providing prices, different options and patient when answering all my questions. Fantastic cu... See more
Our visit went smoothly owing to the competence of the staff manager Caitlin who served us and booked our holiday and hotel for us.She had now three other members of staff in the office which was good... See more
Kaitlyn, the newly promoted Assistant Manager was an excellent holiday agent to request a small break for us to take the two teenage boys on. After a long search she came up with the most acceptable h... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Market St, LA12 7LR, Ulverston, United Kingdom
- 01229346020
4.9
Excellent
271 reviews
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Kaitlyn , Newly Promoted Assistant Manager.
Kaitlyn, the newly promoted Assistant Manager was an excellent holiday agent to request a small break for us to take the two teenage boys on. After a long search she came up with the most acceptable hotel in Benidorm. Beach front , sea view, 4*, costing reasonable, well cheaper than our P&O Cruise, early flight, day flight return. plane seats together, Well done Kaitlyn.
July 7, 2024
Reply from Hays Travel - Ulverston
Thank you for your lovely review and thank you again for booking with us! I really appreciate your feedback and I hope you have the best time! Caitlin and Team Ulverston :)
Caitlin from the Ulverston branch was…
Caitlin from the Ulverston branch was very helpful and took me through the whole process of booking our first cruise. We were not rushed and answered all my questions. Left the shop very happy.
June 30, 2024
Reply from Hays Travel - Ulverston
Thanks for your lovely review! And thank you again for booking with us! I hope you enjoy your cruise, you never know, cruises could be your favourite holiday after this one! Thanks Again!
Caitlin and the Ulverston Branch
Extremely Easy Process
Caitlyn is extremely easy to work with and makes the entire process comfortable and smooth. It’s obvious that she cares for her clients.
June 23, 2024
Reply from Hays Travel - Ulverston
Thanks for your lovely review! It's always a pleasure assisting you with your holiday needs! I hope you have the best time and I can't wait to hear all about it!
Thanks again for booking with us!
Caitlin and Team Ulverston
Caitlin was very helpful, competent and efficient.
Caitlin was very helpful, competent and efficient.
June 18, 2024
Reply from Hays Travel - Ulverston
Thank you for your lovely review. It was a pleasure assisting you with your holiday needs and I hope you have the best time!
Thanks again for booking with us!
Caitlin and Team Ulverston
Friendly helpful staff wouldn’t go…
Friendly helpful staff wouldn’t go anywhere else. Might be a good idea to send reminder when annual insurance is due as I’ve just been to Majorca with no insurance.
June 14, 2024
Reply from Hays Travel - Ulverston
Thank you for your positive feedback Carol, I am pleased you were happy with our service :) Thanks, Chloe and the Ulverston team
Found holiday just what I wanted…
Found holiday just what I wanted amazingly professional and listened well to my requirements. Very pleasant and helped with all my questions and money exchange
I will use them again
May 22, 2024
Reply from Hays Travel - Ulverston
Thank you for your positive feedback Catherine! I am pleased to know you were happy with our service and I look forward to hearing all about your trip! Thank you, Chloe and the Ulverston team :)
Caitlin was lovely and she new wat she…
Caitlin was lovely and she new wat she was talking about
May 22, 2024
Reply from Hays Travel - Ulverston
Thanks for your lovely review, it was a pleasure assisting you! I hope you have the very best time :)
Thanks, Caitlin and Team Ulverston
The atmosphere in the office was very…
The atmosphere in the office was very relaxed and the 2 ladies were extremely professional and helpful
May 12, 2024
Reply from Hays Travel - Ulverston
Thank you for your kind review! It was a pleasure assisting you, I Hope you enjoy your holiday! Thanks again for booking with us :) Caitlin , and Team Ulverston
Reply from Hays Travel - Ulverston
Thank you for your positive feedback Ian! It was a pleasure assisting you and I hope you have a lovely time :) Thanks, Chloe and the Ulverston team
Chloe in your Ulverston branch was…
Chloe in your Ulverston branch was wonderful..my booking done I minutes..I bloody hate on line booking..so this was fabulous 👌 Chloe is fabulous and a great sense of humour. Thank you 😊 🙏
May 15, 2024
Reply from Hays Travel - Ulverston
Thank you for your positive feedback! It was a pleasure assisting you and I hope you have a great time seeing your family, I look forward to hearing all about it! Thank you again, Chloe and the Ulverston team :)
Caitlin was excellent
Caitlin was excellent. Very helpful, knowledgeable and polite. Will definitely use this branch again
May 5, 2024
Reply from Hays Travel - Ulverston
Hiya,
Thank you very much for your lovely review, it was a pleasure assisting you book your holiday, and I hope you both have the best time :) Thanks again for booking with us!
Caitlin and Team Ulverston :)
Catrina was very patient and nothing as…
Catrina was very patient and nothing as too much trouble for her
April 24, 2024
Reply from Hays Travel - Ulverston
Thanks for your lovely review, it was a pleasure assisting you. I hope you enjoy your holiday :)
Helpful plesent staff sorted our…
Helpful plesent staff sorted our holiday in half an hour.
April 16, 2024
Reply from Hays Travel - Ulverston
Thank you for your positive Feedback Hazel! I am pleased you were happy with our service and I can not wait to hear all about your trip :) Thanks, Chloe and the Ulverston team.
Chloe made booking flights a delight…
Chloe made booking flights a delight very friendly and professional service at the Ulverston branch.
March 28, 2024
Reply from Hays Travel - Ulverston
Thank you for your lovely feedback Diane, it was a pleasure assisting you for your trip! I look forward to hearing all about it :) Thanks, Chloe and the Ulverston team
Chloe at Ulverston was very helpful and…
Chloe at Ulverston was very helpful and really good
March 27, 2024
Reply from Hays Travel - Ulverston
Thank you for your feedback! I am glad you were happy with our service and I look forward to hearing all about your trip. Thank you, Chloe and the Ulverston team :)
Most of the arrangements worked well
All the arrangements worked well, though the time spent in the shop seemed quite long.
A question about a closed hotel was not followed up.
The staff could have been more smartly dressed.
Generally, though, the service was all we needed.
March 7, 2024
Reply from Hays Travel - Ulverston
Thank you for your feedback, sorry we have not responded to the question about the hotel, we will call you shortly and provide the information you need. Claire
Excellent Service at Hays of Ulverston
Caitlin was absolutely fabulous. Warm welcome with coffee too. First time we tried a package holiday and the process was extremely easy. All booked with allocated seats within a short time. We looked at travel insurance ourselves but a bit of a minefield however Caitlin got it all sorted and a brilliant price too. Will be coming back to book another holiday with our Ulverston Hays Travel.
March 2, 2024
Reply from Hays Travel - Ulverston
Thank you for your lovely review, I really appreciate your positive feedback and I'm glad I could help you sort your holiday needs! We hope you have the very best time, thanks for booking with us :) Caitlin and team Ulverston x
Reply from Hays Travel - Ulverston
Thank you for your lovely review and for booking another holiday with us :) We hope you have a good time! Thanks again :)
Caitlin was very helpful and attentive…
Caitlin was very helpful and attentive and made some very helpful suggestions for us. Completing the bookings etc was extremely efficient which gives us confidence that our holidays will go as well as we hope 👍
January 20, 2024
Reply from Hays Travel - Ulverston
Thanks for your lovely review, it means a lot! :) It was a pleasure assisting you with your holiday needs and I hope you have a wonderful time! Thanks again for booking with us, Caitlin :)
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