5/5 Stars – Great Service! We couldn’t be happier with the service we received. Our travel agent was very helpful, attentive, and took all the stress out of our research and planning . She listened... See more
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Everyone at Hays in Ulverston is always so helpful and friendly. Grace has been amazing, gathering and providing prices, different options and patient when answering all my questions. Fantastic cu... See more
Our visit went smoothly owing to the competence of the staff manager Caitlin who served us and booked our holiday and hotel for us.She had now three other members of staff in the office which was good... See more
Kaitlyn, the newly promoted Assistant Manager was an excellent holiday agent to request a small break for us to take the two teenage boys on. After a long search she came up with the most acceptable h... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Market St, LA12 7LR, Ulverston, United Kingdom
- 01229346020
4.9
Excellent
271 reviews
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Very helpful with sound advice.
Very helpful with sound advice.
Able to source a good deal.
January 24, 2024
Reply from Hays Travel - Ulverston
Thank you for your kind review, we hope you have a good trip :) Thanks for booking with us
Grace found us our holiday and went…
Grace found us our holiday and went threw everything with us. Excellent service from Grace thank you
January 5, 2024
We went to Michaelagelo resort corfu…
We went to Michaelagelo resort corfu greece absolutely awful holiday bathroom was dirty mattress looked like it was never cleaned no holiday rep no communication from staff don't how they can telly easyjet it was cleaned everyday absolute rubbish there was no entertainment either. The food was ok not the best .We were dropped off at the top road oh your hotel is down there we whad to find it .Definitely not disabled friendly so many steps awful experience we are still waiting to hear from easyjet for at least more compensation for what we went through .All I can say is never ever stay there so glad to be home .
October 21, 2023
Unprompted review
Reply from Hays Travel - Ulverston
Hello Debra. We are very sorry that your experience with Easyjet Holidays and the Michelangelo Resort was disappointing. If we can assist with your claim or you need us to provide any further help please let us know. Hays Travel Ulverston
Christmas Holiday
I went in not knowing exactly what I wanted, but had some thoughts. Cheryl was great. Listened to me and came up with the perfect Christmas holiday.
October 20, 2023
Reply from Hays Travel - Ulverston
It was my pleasure. Hope you have a fabulous holiday!
Excellent service
Excellent service. Very knowledgable staff. Cheryl was easy to talk to, friendly and very helpful. Made booking a cruise both easy and enjoyable. Will definitely use Hays again.
October 16, 2023
Reply from Hays Travel - Ulverston
Hi Michael. It was a pleasure to meet you at our Cruise event. Its always enjoyable to help with a lovely booking that's a bit out of the ordinary. You know how to contact us with any further help you may need and if I don't see you again I would like to wish you a very happy holiday! Cheryl.
Chloe was fantastic she found our dream…
Chloe was fantastic she found our dream holiday
October 8, 2023
Reply from Hays Travel - Ulverston
Hi Craig. Thank you for your positive feedback, I am glad to hear you were happy with my service and I can not wait to hear all about your trip! Thanks, Chloe and the Ulverston team :)
Great service as all ways nothing is…
Great service as all ways nothing is to much trouble all ways Happy to help
September 24, 2023
Reply from Hays Travel - Ulverston
Hi Mike, thank you for your positive feedback! I am pleased to hear you were happy with our service and I look forward to hearing about your trip. Thanks, Chloe and the Ulverston team :)
Excellent service
Excellent service, Chloe was really helpful in booking my dream holiday, brilliant environment, will definitely book again!
September 12, 2023
Reply from Hays Travel - Ulverston
Hi Caitlin. Thank you for your positive feedback! I am pleased to know you were happy with the service and I look forward to hearing all about your magical trip! Thanks, Chloe and the Ulverston team :) x
Very helpful and Friendly staff could…
Very helpful and Friendly staff could do enough for you
September 12, 2023
Reply from Hays Travel - Ulverston
Thanks Judith. Thats lovely to hear :)
Haven’t used a travel agent in years to…
Haven’t used a travel agent in years to book a holiday as I usually use the internet. Honestly can’t fault the service at Hays travel in ulverston. Cheryl was fantastic and really went out of her way to make sure everything was perfect for the cruise that we were planning. She listened to us and what we wanted and sorted out the perfect holiday. Can’t thank her enough and would definitely use Hats again for the next holiday.
September 13, 2023
Reply from Hays Travel - Ulverston
Thanks so much for the great review Paul. That is what we are here for. Hope you have an amazing holiday. Cheryl
My experience was very good
My experience was very good the lady was friendly knowledgeable and my flight ticket was finalised at the same time
August 30, 2023
Reply from Hays Travel - Ulverston
Thank you for your lovely review Howard. I am pleased to know you were happy with our service and I look forward to hearing about your trip. Thanks, Caitlin and the Ulverston team :)
Very helpful always go above and beyond…
Very helpful always go above and beyond to help me.
August 21, 2023
Reply from Hays Travel - Ulverston
Thank you for your great review Amanda. Its our pleasure. Hope you have another fabulous holiday. Cheryl
Brilliant hotel staff worked hard to…
Brilliant hotel staff worked hard to make it a brilliant experience however it started In travel agents excellent service and really super friendly
August 18, 2023
Reply from Hays Travel - Ulverston
Hi there, thanks for your lovely review! I'm glad I could help you book your dream holiday. If you need anything else please let me know :) Thanks, Caitlin
Fantastic staff at the Ulverston…
Fantastic staff at the Ulverston office. So helpful and we had a good laugh whilst booking our holiday. Wouldn't go anywhere other than the Ulverston office to book our holidays. Amazing!!!
August 11, 2023
Reply from Hays Travel - Ulverston
Thank you for your positive feedback Caroline! I am pleased to know you were happy with our service and I look forward to hearing all about your trip. Thanks, Chloe and the Ulverston team :)
BEST TRAVEL AGENTS IN ULVERSTON
5 stars because the girls in the office bent over backwards to help us book our holiday. Would recommend them to all our friends and will certainly use them again for future holidays.
August 14, 2023
Reply from Hays Travel - Ulverston
Hi Brian! Thank you for the lovely feedback and I am over the moon to know you were happy with our service. I look forward to hearing all about your trip! Thanks, Chloe and the Ulverston team :)
Staff always very welcoming and…
Staff always very welcoming and helpful. Happy to look for various holidays. We always try and use Ulverston branch because of the service. What was alarming was while we were booking our holiday a member of staff was subjected to a very abusive phone call. The gentleman was shouting so loud I could hear him. The member of staff dealt with him very professionally and courteously I was very impressed .
August 7, 2023
Reply from Hays Travel - Ulverston
Hi Catherine, Many thanks for your incredible review. I was completely mortified that you could hear the abuse I was subjected too. Please be reassured this is not a regular occurrence and is being dealt with in head office. It's always a pleasure assisting you with your holiday needs and I look forward to seeing you again soon :) Thanks, Caitlin and Team Ulverston x
Outstanding Travel Agency.
The travel consultant Cheryl was outstanding. We told her the hotel we wanted to go to in Antigua and she did everything she could possibly do to get us the holiday we wanted at a very good price. The price was extremely competitive even with the internet. She was extremely efficient and we were very impressed with the way she was determined to do her best for us.
August 1, 2023
Reply from Hays Travel - Ulverston
Thank you so much, it was my pleasure. I hope you have an amazing holiday. Cheryl :)
Reply from Hays Travel - Ulverston
Thanks so much Janine. Have a great holiday!
5 ***** service
Really excellent and stress-free service from Cheryl at Hays Travel in Ulverston booking my trip to New York in November 2023.
July 31, 2023
Reply from Hays Travel - Ulverston
Thank you Helen. Lovely to see you and chat. Thanks for the Skiathos guide book- I will enjoy using it. Cheryl
The staff were very helpful and polite…
The staff were very helpful and polite and sorted all our needs
July 29, 2023
Reply from Hays Travel - Ulverston
Thank you Stephen. We were happy to help and advise you on your ESTA for travel. Have a great trip.
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