Nikki was brilliant in explaining everything to us and a really nice person overall.everything went smoothly, she assured everything was absolutely correct and put my mind at rest.brilliant.cant wait... See more
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See what reviewers are saying
My initial enquiry was via e-mail with details of what I wanted. A quick reply was received acknowledging my request and then a short time later the details and options arrived. Alana at the Wakefield... See more
Company replied
Visited Hays travel Wakefield branch to book another holiday , we always find the staff very welcoming and helpful. Staff member Charlotte was absolutely fantastic and helped us to find a holiday that... See more
Company replied
The service we get at Hays Wakefield is always second to none! This time we spoke with Sam and he certainly knows his job. Friendly informative and professional. Whether a big multi centre trip or a ‘... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Westgate, WF1 1JY, Wakefield, United Kingdom
- 01924 688077
4.9
Excellent
1K reviews
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Emma was very informative X did…
Emma was very informative X did everything to get us what we wanted X and it's our 2nd time with Fred olsen so we got a discount brilliant x
May 10, 2026
Reply from Hays Travel - Wakefield
Thank you for your feedback, we are glad you had a great experience booking with us - Alana
A swift friendly service
May 6, 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback, we hope to see you again soon- Alana
It is the first time we have booked an holiday with Hays
It is the first time we have booked with Hays Travel and I couldn't fault the experience. I had been in the shop on 2 occasions and dealt with Alana both times, she was very helpful pleasant and patient. We needed to change a holiday that had been booked by a relative who was no longer going on the holiday. On my first visit Alana explained what options were available to us, then on our 2nd visit we had decided on an alternative holiday which was booked and deposits transferred seamlessly. I would have no hesitation in booking any future holidays with Hays Wakefield as all the staff were so friendly and knowledgeable.
May 5, 2026
Reply from Hays Travel - Wakefield
Thank you for such a kind review. I will make sure Alana sees this. It is always a pleasure to book you - Grace :D
Reply from Hays Travel - Wakefield
Thank you for your review! Always happy to book you - Grace :)
Pleasant staff
Pleasant staff, understood what I wanted, willing to go over and above board with my requirements.
April 28, 2026
Reply from Hays Travel - Wakefield
thank you for your review, we are always happy to book your holidays - Grace :)
Hays - Excellent service!
Very knowledgable staff. Makes booking a holiday so easy and stress free.
I keep going back to Hays.
Thank you so much to the team.
May 3, 2026
Reply from Hays Travel - Wakefield
Thank you for such a kind review! We are always happy to get you booked and sorted - Grace :D
Friendly helpful staff
Friendly helpful staff. Always try to use this branch to book our holidays.
May 1, 2026
Reply from Hays Travel - Wakefield
Thank you for your kind feedback! We're always happy to book your holidays - Grace :)
Great service once again from Sam and…
Great service once again from Sam and the team at wakefield Hays
April 29, 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
Everybody in wakefield branch so…helpful
Everybody in wakefield branch so friendly and knowledgeable especially good looking sam the manager use them all rhe time
April 26, 2026
Reply from Hays Travel - Wakefield
Thanks so much for your kind words! We know Sam is definitely happy with the shoutout! We're always happy to serve you - Grace :D
Reply from Hays Travel - Wakefield
Thank you for your feedback, we look forward to seeing you again soon - Alana
Reply from Hays Travel - Wakefield
Thank you for your feedback, we look forward to serving you again soon - Alana
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff who go the extra mile to help
April 21, 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
First time I have been to a travel…
First time I have been to a travel agents for quite a long time.the young lady called Ebony who dealt with my holiday explained every thing to me in a very friendly and polite manner I was quite happy
April 22, 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
As usual the service was very good
As usual the service was very good, Sam saved us a good deal of money regarding transfers and getting about in America. All the staff at Hayes have been great in the past and were again yesterday.
We will be using Hayes again to book all our holidays in the future.
April 17, 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
Alana was amazing very easy to talk to
Alana was amazing very easy to talk to. Understanding and made sure she could price match.
Brilliant service will definitely use hays again
April 18, 2026
Reply from Hays Travel - Wakefield
Lovely to see you, I look forward to serving you in the future - Alana
The first thing to say is how good the…
The first thing to say is how good the lady was who was dealing with our enquiry she was very good and explained in detail what we needed and helpful in our process
April 12, 2026
Reply from Hays Travel - Wakefield
Thank you for the kind words it's always a pleasure to help you book these amazing trips :)
^Sam
Reply from Hays Travel - Wakefield
Thank you for the lovely feedback it really is appreciated :) ^Sam
Very helpful staff
April 2, 2026
Reply from Hays Travel - Wakefield
Thank you so much for your feedback :) ^Sam
Ebony was very helpful explained…
Ebony was very helpful explained everything and worked hard to get the best price for us. Very polite, formal and detailed in all explanations. Nothing was too much trouble and she went to great lengths to make us feel comfortable and assured on the decisions we made
April 10, 2026
Reply from Hays Travel - Wakefield
Thank you so much for the wonderful review Chloe!! :)
Ebony was so helpful and friendly…
Ebony was so helpful and friendly looking at different flights and hotels for best prices.
April 9, 2026
Reply from Hays Travel - Wakefield
Thank you for the fab review Tracy! :)
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