Nikki was brilliant in explaining everything to us and a really nice person overall.everything went smoothly, she assured everything was absolutely correct and put my mind at rest.brilliant.cant wait... See more
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See what reviewers are saying
My initial enquiry was via e-mail with details of what I wanted. A quick reply was received acknowledging my request and then a short time later the details and options arrived. Alana at the Wakefield... See more
Company replied
Visited Hays travel Wakefield branch to book another holiday , we always find the staff very welcoming and helpful. Staff member Charlotte was absolutely fantastic and helped us to find a holiday that... See more
Company replied
The service we get at Hays Wakefield is always second to none! This time we spoke with Sam and he certainly knows his job. Friendly informative and professional. Whether a big multi centre trip or a ‘... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Westgate, WF1 1JY, Wakefield, United Kingdom
- 01924 688077
4.9
Excellent
1K reviews
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Lovely instant service,five minutes and…
Lovely instant service,five minutes and all completed holiday booked with all requirements 10 out of 10 for efficiency and friendly service ...
March 29, 2026
Reply from Hays Travel - Wakefield
Thank you for such a wonderful review, it is much appreciated! :)
The staff were very helpful and…
The staff were very helpful and understanding to our needs.
April 9, 2026
Reply from Hays Travel - Wakefield
Thank you so much for the wonderful review!! :)
Amazing as ever
Amazing as ever. Always helpful and courteous. Sam is a brilliant manager
April 8, 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely review! Always happy to help :)
Booking a family holiday to USA.
Helpful staff and relaxing atmosphere. No pressure to book and options made clear.
April 7, 2026
Reply from Hays Travel - Wakefield
Thank you for the lovely feedback it was our pleasure! We will see you again soon :)
^Sam
Great service as always
Great service as always, good knowledge and able to answer any questions you have.
March 29, 2026
Reply from Hays Travel - Wakefield
Thank you so much for your continued support and feedback we really appreciate it :) See you again soon!
^Sam
Very impresed with the service from stsff
We were impressed with the service given by the staff
April 2, 2026
Reply from Hays Travel - Wakefield
Thank you so much for the amazing review! :)
Efficient and helpful
Straight to booking my chosen holiday, got the cheapest price and discount. Very efficient. Sam as always helpful.
March 31, 2026
Reply from Hays Travel - Wakefield
Thank you so much for the wonderful review Gerald! :)
Sam the manager is brilliant at the…
Sam the manager is brilliant at the Wakefield branch.
I’ve booked a few holidays with Hays they always give a Excellant service from start to finish. Would recommend to my family and friends
March 30, 2026
Reply from Hays Travel - Wakefield
Thank you so much for the wonderful review Julie! :)
Reply from Hays Travel - Wakefield
Thank you for your review! So glad we could get you sorted - Grace :)
Reply from Hays Travel - Wakefield
Thank you for your lovely review - Let us know if you need anything else sorting - Grace :)
An upgrade was available £0.00 this was…
An upgrade was available £0.00 this was denied to myself at the time of booking. I expected a single supplement and was told there was no supplement when I read the details supplement was £249.00
March 20, 2026
Reply from Hays Travel - Wakefield
Hi Ian
I am very sorry about the confusion around the room type and single supplement. I did speak to one of the other passengers yesterday who confirmed the rooms were what you were expecting but I will call you tomorrow and discuss this further
Kind Regards
Sam
Reply from Hays Travel - Wakefield
Thank you for the review, it is much appreciated! :)
A very friendly and helpful travel rep
March 20, 2026
Reply from Hays Travel - Wakefield
Thank you so much for the fab review!! :)
Reply from Hays Travel - Wakefield
Glad we could get you all sorted! Let us know if you need anything else :D
Great Experience
As always, the staff at Hays Travel Wakefield were amazing. Helpful, enthusiastic and efficient in researching and booking our cruise.
March 18, 2026
Reply from Hays Travel - Wakefield
It was our pleasure thank you for booking with us :) ^Grace
It was very pleasant found the holiday…
It was very pleasant found the holiday we were looking for
March 10, 2026
Reply from Hays Travel - Wakefield
Thank you for the lovely feedback hopefully we will see you again soon :) ^Sam
We always get a friendly
We always get a friendly, efficient reception when we go to Hayes Travel in Wakefield. Any on line offers are honoured. We’d never consider going anywhere else.
March 13, 2026
Reply from Hays Travel - Wakefield
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that you consistently receive friendly and efficient service from our team.
^Sam
Grace was amazing and patient when we…
Grace was amazing and patient when we were back and forth with different flights and hotels.
Sam was also on hand with advice for us.
March 12, 2026
Reply from Hays Travel - Wakefield
Thank you for the lovely feedback I'm glad Grace managed to get you exactly what you were looking for :) ^Sam
Knowledgeable staff member
Charlotte is very knowledgeable and her assistance is always appreciated quick and efficient outcome to booking our holiday
March 11, 2026
Reply from Hays Travel - Wakefield
We appreciate you taking the time to share your kind words. We're so glad that our assistance was helpful, and we could efficiently book your holiday.
Wakefield, Hays Travel
All the staff in hays Wakefield are…
All the staff in hays Wakefield are excellent they go above and beyond
Fantastic staff
March 7, 2026
Reply from Hays Travel - Wakefield
Thank you for your review! We're so glad we can get you all sorted out - Let us know if you need anything else - Grace :D
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