Hays travel as usual the staff were very friendly and helpful making sure that we got the best deal possible. Laurie was brilliant and made sure that we were happy with our booking. Laurie and one of... See more
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Every time i book holidays here i get first class service from friendly helpful staff who take time to make sure everything is correct, nothing is too much trouble. Amelia dealt with my enquiries an... See more
Company replied
All the girls at Hays Travel are brilliant, nothing is too much trouble. Thank you Amelia for booking my holiday again
Company replied
Booking our first family holiday abroad was made incredibly easy by your wonderful team. Amelia couldn't be any more helpful of she tried and she was is really knowledgeable about different things and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Park Street, WS1 1LY, Walsall, United Kingdom
- 01922898705
4.9
Excellent
712 reviews
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The whole experience was absolutely…
The whole experience was absolutely fantastic and the staff so friendly
February 13, 2026
Reply from Hays Travel - Walsall
We appreciate your fantastic feedback! It's great to hear you had such a positive experience with our friendly staff.
Hays Travel
The person who looked at the different…
The person who looked at the different holidays we were enquiring about was very helpful and helped us to make our choice of accommodation.
February 11, 2026
Reply from Hays Travel - Walsall
We appreciate you taking the time to leave us a review! We are so happy to hear that the team member was helpful in choosing your accommodation.
Hays Travel
Lovely friendly staff
Lovely friendly staff. Amelia was so friendly and completely enthusiastic to fulfill my request. I never felt rushed. I booked there and then.
February 1, 2026
Reply from Hays Travel - Walsall
Thank you for your kind feedback, we really apppreciate it. We are glad you felt accommodated and hope you have a wonderful holiday. Amelia :)
BookingVery helpful and polite got us the…
Very helpful and polite got us the right hotal for our needs
February 6, 2026
Reply from Hays Travel - Walsall
We are so happy we could assist you in finding the perfect hotel to meet your needs. Thank you for your kind words!
Hays Travel
We were treated with respect by the…
We were treated with respect by the friendly and knowledgeable staff
February 4, 2026
Reply from Hays Travel - Walsall
We appreciate you taking the time to share your positive experience with our friendly staff!
Hays Travel
all ways please us never let us down I…
all ways please us never let us down I have been going to hays travel walsall for a long time now all staff are good and happy 😊 you have tried the rest but hays are the best 👌 keep up the good work
February 3, 2026
Reply from Hays Travel - Walsall
Brookie Simkiss,
We're happy to hear that you consistently have a positive experience with our team. Thank you for your continued patronage and for sharing your kind words!
Hays Travel
Reply from Hays Travel - Walsall
We appreciate you taking the time to share your positive experience with our friendly staff and excellent service!
Hays Travel
Friendly, helpful staff keen to please.
Friendly and helpful staff who took the time to understand our requirements (a first cruise) and diligently explained all options/benefits/costs ensuring we were happy with the holiday we booked.
January 23, 2026
Reply from Hays Travel - Walsall
We appreciate you sharing your experience. We're so glad to hear that our team was helpful in explaining everything and ensuring you were happy with your first cruise!
Hays Travel
The staff at Hays travel park street
The staff at Hays travel park street walsall are fantastic and are second to none. They are very helpful, friendly and patient when you are trying to create a holiday to suit your requirements....well done everyone! ☺️
February 1, 2026
Reply from Hays Travel - Walsall
We're happy to hear that our team was helpful, friendly, and patient while you created your holiday. Thank you for your positive feedback; we appreciate it greatly!
Hays Travel
Staff are always happy to help make…
Staff are always happy to help to make the right choices
January 25, 2026
Reply from Hays Travel - Walsall
We appreciate you taking the time to leave us such a wonderful review! We are so happy our team could assist you in making the perfect selections.
Hays Travel
All of the Staff are very helpful, Paul/Luxor
All of the Staff are very helpful, Lydia, Lyndsey, and Ella
January 31, 2026
Reply from Hays Travel - Walsall
We appreciate you taking the time to share your experience; we are so happy to hear the staff were helpful to you.
Hays Travel
They great you which a smile 😊 and are…
They great you which a smile 😊 and are very helpful
January 30, 2026
Reply from Hays Travel - Walsall
Shirley Hodgkins,
We appreciate you noticing our team's helpfulness and smiles. We are so glad we made your visit pleasant and positive!
Hays Travel
Amelia was very concise in all the…
Amelia was very concise in all the holiday hotels we looked at . We decided on HG Cristiano sur apts . Thanks Amelia . Walsall branch
January 22, 2026
Reply from Hays Travel - Walsall
Paul Griffiths,
We're happy to hear that you found the hotel information helpful and that you were able to make a decision. Thank you for your positive feedback.
Hays Travel
Hays walsall 👌👊
Always book my holidays with walsall hays travel Shannon and the team are a god send nothing is too much trouble 😇 I dealt with Mia this time and got me an amazing deal for majorca for July 28th. I explained I was on a budget this year and she totally understood and we found an amazing deal. Keep up the good work il be booking a holiday for next year when this one is fully paid 😊☀️
January 25, 2026
Reply from Hays Travel - Walsall
DAVID BRYANT,
We're happy to hear that our team is so helpful and that you got an amazing deal for your Majorca holiday! It's great knowing we understood your budget needs. We appreciate your continued support and look forward to booking your next holiday!
Hays Travel
Very helpful assistant Shannon
Very helpful assistant Shannon found me just what I wanted
January 17, 2026
Reply from Hays Travel - Walsall
We appreciate you taking the time to leave us such a wonderful review! We are so happy we could find exactly what you wanted.
Hays Travel
Was so helpful in finding what we…
Was so helpful in finding what we wanted and got us a great deal
January 23, 2026
Reply from Hays Travel - Walsall
We're happy to hear that we were so helpful and that you got a great deal. Thank you for your positive feedback!
Hays Travel
Reply from Hays Travel - Walsall
We appreciate your positive feedback; we are so glad our staff was pleasant and helpful during your visit!
Hays Travel
Very helpful always very pleasant
Highly recommended always pleasant and very helpful
January 23, 2026
Reply from Hays Travel - Walsall
Mrs Jennifer Davis,
We appreciate you recommending us and are so happy we could be helpful and pleasant. Thank you for your review.
Hays Travel
We have used Hays Travel in Walsall on…
We have used Hays Travel in Walsall on many occasions, the staff are always so friendly and also very knowledgeable on different holiday locstions. Would highly recommend to family & friends.
January 19, 2026
Reply from Hays Travel - Walsall
We appreciate your continued loyalty and are so happy to hear that our team's knowledge and friendliness have consistently met your expectations. Thank you for the recommendation!
Hays Travel
Helpful as always
Helpful as always
Shannon was great did everything for me and extremely happy with the service at Hays Travel
January 19, 2026
Reply from Hays Travel - Walsall
Polly,
We appreciate your kind words! We're so happy to hear that you were extremely satisfied with the helpful service you received at Hays Travel.
Hays Travel
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