I have found Hays Northampton to be staffed by polite and friendly people. They know their business and are always helpful.I have dealt with three of their staff Maxine Michelle and another whose na... See more
Company replied
Upper Mall Weston Favell Shopping Centre, NN3 8JZ Weston Favell, GB
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I have found Hays Northampton to be staffed by polite and friendly people. They know their business and are always helpful.I have dealt with three of their staff Maxine Michelle and another whose na... See more
Company replied
Very helpful young man. Helping us to decide where to go outside Europe. Very friendly and welcoming. Would definitely go back , for our next holiday. All the staff were lovely.
Company replied
We visited Michelle at the Weston favell store. Michelle is always friendly and so helpful. She is very patient when you are a little indecisive and makes sure you have all the information to make th... See more
Company replied
Gave a brief outline of where we had looked at going after my daughters Vegas wedding. Iona put all my bucket list trips together & we now have an amazing trip to look forward to. Iona was fantastic... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Upper Mall Weston Favell Shopping Centre, NN3 8JZ, Weston Favell, United Kingdom
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Right from the start of our enquiry to booking an amazing 2027 holiday to America and a Bahamas cruise Michelle was amazing friendly curtious and a joyful lady to help us on our way thank you much. so looking forward to our adventure
Kind regards Julie Barnett 😀

Reply from Hays Travel - Weston Favell
Very friendly and professional service.
Took time to go through all the booking and different options.

Reply from Hays Travel - Weston Favell

Reply from Hays Travel - Weston Favell
Service, with full information of options available. Excellent 👍👍👍 will be back.
Caroline the manager was very helpful. Went in for details and came out fully booked with flight and holiday for 5 to eurodisney .

Reply from Hays Travel - Weston Favell

Reply from Hays Travel - Weston Favell
Vicki was absolutely amazing! Such great help and even price matched for me! Thankyou.

Reply from Hays Travel - Weston Favell
Maxine was very helpful and made some very useful recommendations
She was also patient and we didn't feel rushed.

Reply from Hays Travel - Weston Favell
It was easy from the start to the finish. I just told Vicki what I wanted where I wanted to go and the price range that I was looking at and she found me the perfect holiday. I’m very impressed.

Reply from Hays Travel - Weston Favell
Really helpful and very friendly we felt very comfortable with her 😊 ❤️

Reply from Hays Travel - Weston Favell
The young lady was very good at her job. Very helpful and very knowledgeable and no rush took care to make sure we were happy 😀

Reply from Hays Travel - Weston Favell
Everything explained, all our requests dealt with and holiday booked speedily & efficiently

Reply from Hays Travel - Weston Favell
Iona was very helpful and told us all about our holiday and because of the early date booked arranged everything that we needed. She was very knowledgeable and friendly and helped make the experience an enjoyable one

Reply from Hays Travel - Weston Favell
I really enjoyed booking my holidays with hays travel. Very helpful and give good advice when I need to know stuff about my trip. Keep up the good work and the luck of the irish 🇮🇪🇮🇪🇮🇪

Reply from Hays Travel - Weston Favell
Since losing my husband I wanted to take on an epic adventure. Hayes at Weston Favell , Northampton were so helpful and guided me through the process without any obligation and made it feel like a pleasant experience. Would definitely recommend them and look forward to my solo travel in the next year.

Reply from Hays Travel - Weston Favell
Was informative with what was available for us at short notice, completed everything smoothly

Reply from Hays Travel - Weston Favell
We had a great time booking our next holiday with Iona yesterday. She was very friendly and and made us both comfortable.

Reply from Hays Travel - Weston Favell

Reply from Hays Travel - Weston Favell
We went in never been out of this country to book are first family holiday. We was looked after really well Caroline was amazing she listened to what we wanted and went though everything with us which was so helpful.
I would definitely be going to book are holidays there from now on great service.

Reply from Hays Travel - Weston Favell

Reply from Hays Travel - Weston Favell
The lady was so helpful and I got the hoilday want for me and the family

Reply from Hays Travel - Weston Favell
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