I have found Hays Northampton to be staffed by polite and friendly people. They know their business and are always helpful.I have dealt with three of their staff Maxine Michelle and another whose na... See more
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Location
Switch locationUpper Mall Weston Favell Shopping Centre, NN3 8JZ Weston Favell, GB
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Very helpful young man. Helping us to decide where to go outside Europe. Very friendly and welcoming. Would definitely go back , for our next holiday. All the staff were lovely.
Company replied
We visited Michelle at the Weston favell store. Michelle is always friendly and so helpful. She is very patient when you are a little indecisive and makes sure you have all the information to make th... See more
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Gave a brief outline of where we had looked at going after my daughters Vegas wedding. Iona put all my bucket list trips together & we now have an amazing trip to look forward to. Iona was fantastic... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Upper Mall Weston Favell Shopping Centre, NN3 8JZ, Weston Favell, United Kingdom
- 01604808894
4.9
Excellent
937 reviews
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Great travel agent for complicated itinerary
I have not used a travel agent for many years but family recommended Hays Travel and as we were planning a trip to Japan and China which we are unfamiliar with I decided to give Hays a try. Really glad I did as they were helpful from start to finish and Maxine was very accommodating with all the changes we kept making to our itinerary. We finally booked what we wanted and the whole process has been very easy. Thanks Hays and especially Maxine.
March 21, 2026
Reply from Hays Travel - Weston Favell
We hope you both have an amazing time on this beautiful trip :) thank you so much for your kind words . Maxine
Holiday
The young lady who delt with our up and coming holiday was so lovely and helpful , her name was Michelle
March 20, 2026
Reply from Hays Travel - Weston Favell
Hi Stephanie, thank you so much for your lovely comments. It was my pleasure to help get your holiday plans in place :) Kind regards, Michelle.
I achieved what I wanted and the Hays…
I achieved what I wanted and the Hays staff did all the work.
March 17, 2026
Reply from Hays Travel - Weston Favell
Thank you for your review! I will pass this on to Iona who booked your holiday:) -Emily
Caroline
Caroline, the manageress is excellent. However, all the staff are cheerful and very helpful.
March 8, 2026
Reply from Hays Travel - Weston Favell
Good afternoon, thank you so much for your lovely feedback. It's our pleasure helping get your plans in place and I'm sure Caroline will be delighted to read this :) - Michelle.
Superb personal service.
Superb personal service.
I had high expectations after previous bookings with this Weston Favell branch. They didn't disappoint.
March 14, 2026
Reply from Hays Travel - Weston Favell
Thank you , we look forward to hearing about your travels . :)
A Pleasure to do business with, highly recommended
My experience with hays travel - weston favell very good service, quick response and fast service with my booking, perfect.
mr l makwana
March 12, 2026
Reply from Hays Travel - Weston Favell
Thank you for your kind words Maxine
As usual, great service…
As usual, speedy, prompt and helpful service… and good advice from Maxine. Thank you 😊
March 9, 2026
Reply from Hays Travel - Weston Favell
Thank you for your review , always lovely to see you both :)
Michelle does everything she could to…
Michelle does everything she could to help me find the perfect holiday. I would surtinley give her more stars 🌟 if I could. She is a real asset to your company.
March 2, 2026
Reply from Hays Travel - Weston Favell
Thank you for your kind words :)
The staff are so helpful and friendly.
March 1, 2026
Reply from Hays Travel - Weston Favell
Thank you , for your kind words :)
On booking 4 holidays
Maxine was extremely thoughtful and painstaking in establishing our requirments and satisfying them. We could not have wished for more helpful and cheerful service.
David and Doreen
March 6, 2026
Reply from Hays Travel - Weston Favell
Thankyou for your kind words , always lovely seeing you both :) Maxine
All the staff are pleasant
All the staff are pleasant, friendly and professional. Explained every step when booking our holidays
March 6, 2026
Reply from Hays Travel - Weston Favell
Good morning, thank you so much for your kind feedback. I am glad that we are able to continue booking your holidays with us :) - Michelle
Reply from Hays Travel - Weston Favell
Good morning, thank you so much for your kind feedback. Emily will be very pleased to read this :) - Michelle
Great staff
I arrived as staff training was just finishing but was let in. I wanted to see Caroline again so was happy tp wait acfew minutes while staff got organised. C remembered me from
Monday, found all info and I booked the holiday.Ansered all.my ? re the Iranian /USA troubles and reassured me .Had an on line quote which was nearly met.....J2 s offer had expired and was now lower.( not much)
still went with Hays as felt comfortable. ( mind you when I got home I found voucher code for 60£ off and the same discount was in a letter today) just my luck but hol booked and can now sit back and not think of it!
So far my my dealings with Hays have been top notch.Caroline helpful ,friendly
and professional and took time to help....
🤗
March 6, 2026
Reply from Hays Travel - Weston Favell
Thank you so much for leaving such a lovely review. I really do appreciate your kind words and it was my pleasure helping with your holiday plans. Thank you for booking with me. Caroline :)
easy and pleasant
Caroline made everything easy and sorted everything we required,as she has done in the past
She is pleasant and knowledgable and a joy to do business with
The rest of the staff were pleasant and made a happy atmosphere in the shop
Thank you
March 6, 2026
Reply from Hays Travel - Weston Favell
Thank you so much for leaving such a lovely review. It's my pleasure helping you and I love seeing you both! Thank you for the sweeties :)
Well informed, patient help.
Caroline was very helpful, well informed, patient, didn't rush us in any way. We were able to find a holiday that suited our needs, at a price we were prepared to pay.
February 27, 2026
Reply from Hays Travel - Weston Favell
Than you so much for leaving a lovely review. It was my pleasure helping you. Caroline :)
Reply from Hays Travel - Weston Favell
Thank you so much for leaving a lovely review, it was my pleasure helping you and it's always lovely to see you :) Caroline
Kirsty
Kirsty was friendly and knowledgeable, if there was anything she was unsure of she checked with someone else to make sure our booking was correct. Going back soon to book excursions etc. Great service.
February 25, 2026
Reply from Hays Travel - Weston Favell
Good afternoon Diana
Thank you so much for your kind words, it was a pleasure to help book you your dream holiday!
Kirsty
Reply from Hays Travel - Weston Favell
Good morning, thank you for your kind feedback. I am glad that I could help get your plans sorted and in place :) Michelle
Good friendly staff
February 25, 2026
Reply from Hays Travel - Weston Favell
Thank you so much for your 5* review :) - Hays Travel Weston Favell
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