Hays Travel - Weston Favell Reviews 

I had to fly to New Zealand to visit a friend, Ellie took time to get me the best flight times/cost combination.

All I can say is THANK YOU
I dealt with Caroline, wasn’t 100% on where we wanted to go but had a few ideas and a short time line. Caroline went above and beyond to get my family a dream, hot, exotic holiday to Mauritius. Caroline was more than helpful, professional, friendly and extremely knowledgeable.
Thank you so much Hays Travel and Caroline….28 days and counting 🏝️✈️

Very good experience in going in the shop and being welcomed by all staff who were helpful.
First time in going in to book a holiday for a few years and being shown how much I could choose from where I wished to go with my sons.
So in all honesty I was very happy with the way it turned out.

Very helpful and polite so pleased we called in sho

Friendly staff. Clear concise information provided. No pressure sales. Good travel options offered to suit our needs

Very helpful in finding a holiday and dates we needed,
No pressure and informed knowledge regarding location and facilities.

Staff very helpful nothing is too much trouble - Caroline went above and beyond when assisting me with my flight to Australia

We have just booked our second cruise, and my third, with Hays at Weston favel centre, Northampton.
We tried to book independently, but found it a time consuming and rather confusing process. So we decided to revisit Hays.
Maxine was again, very helpful and is so knowledgable about cruising and cruise ships.
She organised all the travel arrangements and advised us on the different cabins available, taking into account what they were near to, and how affected they could be, by footfall and “ship” noise.
As with previous occasions, she found a few options for us to compare, with different offers on, within our time frame and budget.
All booked seamlessly.
Feel happy that we have booked securely, have the back up of the company and have got the best deal.
Thanks to Maxine and the friendly team.

As always Caroline always goes above and beyond when booking our holidays

Very friendly, informative and knowledgeable

Very helpful and friendly staff.

Very happy with the help we had sorting out the hoiday and 21st birthday when out there

Always a pleasurable experience booking our holidays through Hays Weston Favell and Michelle. Highly recommend them.

Very hard work by Michelle, who obviously is well-trained in customer care and has knows her job very well. Our request was not easy as my friend was restricted by dates.

Michelle was very attentive a listen to all of our needs for our first family holiday.

Great customer service and welcoming atmosphere. Felt at ease immediately and enjoyed the whole experience. Thank you Caroline and the team for finding us a dream break. I would highly recommend this branch of Hays to friends and family.

It was a really good experience we spoke to Louis and he found us a holiday with everything we requested for us adults and our 7 yr old the hotel etc is just what we wanted the surrounding areas look good and within easy reach of resturants and shops and beach he was so helpful and a really nice guy and funny. He was so helpful polite and gave us a holiday to look forward to.

To know that everything we wanted in our holiday was covered by the excellent knowledge and advice of Maxine.
Our daughter has 'complicated' medical issues and these were all dealt with superbly.
They all put your mind at ease when trying to book a holiday.
Thank You

The lady who dealt with our holiday we chose couldn’t have been anymore helpful She was so nice and polite as well