Hays Travel - Weymouth Reviews 

1,386
TrustScore 5 out of 5

4.9

68 St Mary Street, DT4 8PP Weymouth, GB


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Rated 5 out of 5 stars

Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience with this travel agency! The service was professional, friendly, and stress free from start to finish. Everything was well organised, and the team was incredibly helpful. Highly r... See more

Rated 5 out of 5 stars

Well I've used hays a few times and know a couple of the people who work there . We had isabella as our consultants FABULOUS gave a a rough idea where we wanted to go japan we went for a... See more

Company replied

Rated 5 out of 5 stars

We went into Hays to book a cruise for our honeymoon and Amy greeted us with a lovely smile. She was very polite and professional. She did not rush us as had lots of questions. I would recommend Hays... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 68 St Mary Street, DT4 8PP, Weymouth, United Kingdom

  • 01305 839507

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,386)

116,474 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rebecca carried out the booking to…

Rebecca carried out the booking to Australia with cheerful efficiency and my son and i were very happy
Thankyou

April 2, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your review!
It was my pleasure to assist you with your holiday :)

Kind Regards
Nigel and Rebecca

Rated 5 out of 5 stars

The older traveller

Always helpful no matter how daft the question and how much help you need with IT.

April 7, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your review!
It was my pleasure to assist you with your holiday :)

Kind Regards
Amy

Rated 5 out of 5 stars

Such friendly staff and so helpful

Such friendly staff and so helpful. Booked our holiday with ease.

April 7, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for you lovely review.
It is always pleasure to assist you with your holidays :)

Kind Regards
Amy

Rated 5 out of 5 stars

Amazing service as always

Amazing service as always. Isabella really listened to our requests and managed to find exactly what we were looking for 😊

April 5, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review :)

Many Thanks,
Isabella

Rated 5 out of 5 stars

Excellent service

Excellent service. We were very impressed. Nothing was too much trouble. She was very patient and explained everything and asked for help when she was unsure we were very impressed. an enjoyable experience as usual.

April 4, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review :)

Many Thanks,
Claire

Rated 5 out of 5 stars

Nigel is always so friendly and helpful

Nigel is always so friendly and helpful

March 25, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your 5 star review.
Its always a pleasure helping you both find your perfect cruise.
I look forward to seeing you soon.
Kind Regards
Nigel

Rated 5 out of 5 stars

A nice welcome by all of the staff,and…

A nice welcome by all of the staff,and it was Nigel who dealt with our enquiry. He was very helpful in providing us with answers to host of questions that gave us a lot to think about He is a very knowledge person with a professional manner. We managed to book one holiday and its work in progress on another

March 25, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review :)

Many Thanks
Nigel

Rated 5 out of 5 stars

Weymouth Hays Team

The whole team in Hays Weymouth is fantastic and very knowledgeable and helpful.
A big thank you to Rebecca who has been a super star and helped us recently while travelling from New Zealand to London via Dubai.
Looking forward to our next travels also arranged by Rebecca.

March 25, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you so much for your kind words. It is always a pleasure assisting you with your travels. We look forward to seeing you in store again soon.

Many Thanks
Rebecca

Rated 5 out of 5 stars

Error on review.

Further to my review I made an error on the star rating it should have been A 5star for some reason it clicked to a 2.

March 21, 2026
Unprompted review
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for leaving us a 5* review. It was lovely to chat to you and hear all about your loyalty to Hays Weymouth. I hope you are looking forward to your Greek getaway!

Kind regards,
Tuesday

Rated 5 out of 5 stars

Very patient young lady checking hotels…

Very patient young lady checking hotels that I had suggested areas checked for me all in all very grateful

March 17, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Hello, we are pleased you are happy with our service and that we explored all options for you. We hope you have a very enjoyable holiday.
Many Thanks
Rebecca

Rated 5 out of 5 stars

Will use again

Friendly, helpful, knowledgeable and experienced staff.
Very patient and answered all my queries.
Didn't rush me, felt my custom was valued.

December 16, 2025
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review :)

Many Thanks
Rachel

Rated 5 out of 5 stars

Great experience!

Great staff! So good to have friendly and knowledgeable people to speak with, and to discuss various options and opportunities. It makes all the difference - thank you!

March 9, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

We appreciate your kind words! We're so glad that our knowledgeable and friendly staff were able to help you. Thank you!

Many Thanks
Rebecca

Rated 5 out of 5 stars

Thank you Chantel

I'm in my later years, hence not grown up with technology! Your staff are very helpful and friendly. Thank you Chantel from the Weymouth branch.

March 14, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you so much for your kind words. It is always a pleasure assisting you with your travels. We look forward to seeing you in store again soon.

Rated 5 out of 5 stars

A good experience

I was greeted by a friendly member of staff who immediately put me at ease .
This young lady very rapidly sorted out my needs , flights etc , assured me that tickets/ paperwork/ booking in for flight will all be taken care of.
Excellent service

March 12, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for taking the time to write a lovely review. I look forward to seeing you in store again.

Kindest regards,
Naydee

Rated 5 out of 5 stars

Nigel in Weymouth branch is always…

Nigel in Weymouth branch is always helpfull and finds us the right holiday everytime

March 11, 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your review, it's much appreciated.
Have a great trip!
Kind Regards
Nigel

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