We had an idea of where we wanted to go but not quite sure. Keira was very helpful showing us what was available for the date we had said we wanted to travel. We then asked about going on the followin... See more
Company replied
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See what reviewers are saying
Wouldn't Use any other Travel Agent Staff are always Helpful. Pleasant. Nothing is Ever too much Trouble. Always Check for Us the Best Prices Destinations to Meet our Requirements. Sort our Pa... See more
Company replied
Staff were very helpful on booking a cruise for my disabled husband & I. Gayle was excellent taking time to explain all necessary details clearly. She even rang cruise co. regarding queries that we... See more
Company replied
Fabulous service! Paula has helped us find the perfect holiday in a matter of days. Paula has went above and beyond to find us the right location and hotel that meets our needs as a family. Nothing... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
62 Lowther Street, CA28 7DS, Whitehaven, United Kingdom
- 01946413014
4.9
Excellent
524 reviews
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Great service as usual
Great service from Karen and the rest of the team. Fast excellent communication, got the holiday i wanted within 24 hrs and booked within 48 hrs overall trustworthy team.
February 5, 2026
Reply from Hays Travel - Whitehaven
Thank you so much for your lovely review. It was a pleasure to book your holiday for you. Karen
Karen and Kennedy went out of their way…
Karen and Kennedy went out of their way to help, to get the best deal for us. Thank You
February 4, 2026
Reply from Hays Travel - Whitehaven
Thank you so much for your lovely review. It was a pleasure to book your holiday for you. Karen
Reply from Hays Travel - Whitehaven
Hi Mary,
Thank you for leaving me this lovely review.
It was a pleasure booking your holiday :)
Maddie
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to help you to secure your insurance. Thanks again, Karen
Reply from Hays Travel - Whitehaven
Thank you for your lovely review.
It was a pleasure to book your holiday for you and I look forward to seeing you again soon, Thanks again. Karen
Reply from Hays Travel - Whitehaven
Hi Jacqueline,
Thank you for leaving me this review!
Hope you have a lovely holiday :)
Kennedy
Excellent service from knowledgeable…
Excellent service from knowledgeable and friendly staff.
January 28, 2026
Reply from Hays Travel - Whitehaven
Hi Ian,
Thank you for leaving me a lovely review :)
It was a pleasure booking your holiday.
Karen
Very helpful and all booked quickly and…
Paula : Very helpful and all booked quickly and efficiently!
January 16, 2026
Reply from Hays Travel - Whitehaven
Thank you for leaving me a review. It was a pleasure booking your holiday :)
Paula
Karen was Fabulous 1st class from start…
Karen was Fabulous 1st class from start to finish.
Friendly, accommodating, nothing to much to ask x
Would highly recommend x
January 11, 2026
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to book your holiday for you :) Thanks again, Karen
Reply from Hays Travel - Whitehaven
Thank you for your review. It was a pleasure to book your holiday for you. I look forward to seeing you again soon. Thanks again, Karen
Reply from Hays Travel - Whitehaven
Thank you for you lovely review. It was a pleasure to book your holiday and I look forward to seeing you again. Thanks again, Karen
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to book your holiday again for you. Thanks again, Karen
Hays Whitehaven
Friendly reliable staff who go above and beyond to get you where you want for a price you’ll like too
January 3, 2026
Reply from Hays Travel - Whitehaven
Hi Karen,
Thank you for booking with us again :)
We look forward to seeing you in store soon.
Thank you, Kennedy
Hays found us the perfect package holidayb
Hays spent time getting us a package holiday to La Gomera inclusive of flight ferry and hotel for our desired dates. We had been unable to do this ourselves online line and most flights and hotels were already fully booked, The hotel looks superb as well.
December 2, 2025
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to book this for you. Thanks again, Madison
We were excited to book our holiday and…
We were excited to book our holiday and our customer service was excellent, she was very pleasant and helpful
December 3, 2025
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to book this for you. Thanks again, Kennedy
Service above and beyond
Fantastic service from Michelle and Karen although she was day off managed to do the holiday booking over the phone with me telling her what I wanted due to last day of BLACKFRIDAY discount with easyJet feel both went out of there way to help us what a team FABULOUS
December 3, 2025
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It is much appreciated, and I am glad we managed to get this booked for you. Thanks again, Karen
Very friendly and booking service.
November 20, 2025
Reply from Hays Travel - Whitehaven
Hi Chris, Thank you for taking the time to write a lovely review, it is appreciated, Karen
Reply from Hays Travel - Whitehaven
Hi Philip, Thank you for taking the time to leave a 5* review, it is appreciated. Paula
Hayes Travel is Top Drawer!!
From entering the Hayes shop i was treated with courtesy and by the time I left i had a holiday booked with everything I wanted, absolutely top drawer staff (Karen) WELL DONE!!
November 19, 2025
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to book this for you. Thanks again, Karen
Holiday sorted ,,staff really helpful…
Holiday sorted ,,staff really helpful and cheerful
November 16, 2025
Reply from Hays Travel - Whitehaven
Hi Ian,
It was a pleasure booking your holiday! Thank you for booking with us :)
Gayle
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