We had an idea of where we wanted to go but not quite sure. Keira was very helpful showing us what was available for the date we had said we wanted to travel. We then asked about going on the followin... See more
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See what reviewers are saying
Wouldn't Use any other Travel Agent Staff are always Helpful. Pleasant. Nothing is Ever too much Trouble. Always Check for Us the Best Prices Destinations to Meet our Requirements. Sort our Pa... See more
Company replied
Staff were very helpful on booking a cruise for my disabled husband & I. Gayle was excellent taking time to explain all necessary details clearly. She even rang cruise co. regarding queries that we... See more
Company replied
Fabulous service! Paula has helped us find the perfect holiday in a matter of days. Paula has went above and beyond to find us the right location and hotel that meets our needs as a family. Nothing... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
62 Lowther Street, CA28 7DS, Whitehaven, United Kingdom
- 01946413014
4.9
Excellent
524 reviews
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This company invites their customers to review, whether positive or negative
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Excellent service from our local …
Excellent service from our local professional , helpful and friendly advisor, Gayle.
August 24, 2025
Reply from Hays Travel - Whitehaven
Good Morning, thank you for leaving such a lovely review, it is always a pleasure booking your holidays and I look forward to seeing you in store soon Gayle :)
Holiday booking
Everything was done efficiently and smoothly both in store and over the phone.
August 17, 2025
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to book this for you. Thanks again, Karen
Very helpful.
July 29, 2025
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to book your holiday
Aidan did a great job of organising our…
Aidan did a great job of organising our cruise.
He was very helpful explaining things to us as we have not cruised before.
Aidan also quickly managed to organise a change after an issue arose with our booking.
Would highly recommended Hays travel in Whitehaven.
August 5, 2025
Reply from Hays Travel - Whitehaven
Hi Steven, Thank you much, it was an absolute pleasure to book you and your wife on your first cruise! Can't wait to see you again soon. Aidan :)
Jess was very attentive and looked…
Jess was very attentive and looked after us really well. Nothing was too much bother.
July 31, 2025
Reply from Hays Travel - Whitehaven
Hello, thank you so much for leaving a lovely review, we look forward to seeing you in store soon :)
Excellent service from knowledgeable…
Excellent service from knowledgeable professionals. The team in Whitehaven are friendly and always available to help... number 1 for our cruising needs... thank you Gayle and team.
July 22, 2025
Reply from Hays Travel - Whitehaven
Good morning! Thank you so much for taking the time to leave a lovely review, it is always lovely to see you both and we look forward to seeing you in store soon Gayle :)
Your Whitehaven staff are amazing
Your Whitehaven staff are amazing. Helpful, courteous and very knowledgable. They are my go to place for all my travel needs. Thank you so much guys!
July 30, 2025
Reply from Hays Travel - Whitehaven
Good morning! thank you so much for your amazing review! it is always an absolute pleasure booking your holidays for you and we look forward to seeing you in store soon Gayle :)
Reply from Hays Travel - Whitehaven
Thank you for taking the time to leave us a review, we look forward to seeing you in store soon :)
Excellent service as always Aidan…
Excellent service as always Aidan helped with booking of all the extras including private transfers & airport parking. Can't wait to book something else soon.
July 24, 2025
Reply from Hays Travel - Whitehaven
Thank so much for your lovely review, look forward to booking you again soon.
Reply from Hays Travel - Whitehaven
Hello, thank you so much for taking the time to leave us a lovely review, we look forward to seeing you in store soon :)
Reply from Hays Travel - Whitehaven
Hello, thank you so much for taking the time to leave us a lovely review, we look forward to seeing you in store soon :)
Friendly helpful staff
July 11, 2025
Reply from Hays Travel - Whitehaven
Hello, thank you so much for taking the time to leave us a lovely review, we look forward to seeing you in store soon :)
verygoodservice
July 10, 2025
Reply from Hays Travel - Whitehaven
Hi Barrie, thank you so much for taking the time to leave us a review, I look forward to seeing you in store soon Karen :)
This is our second booking with you…
This is our second booking with you this year karon was excellent in every manner she catered for all our needs in a kind well mannered and professional way.
July 11, 2025
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to book your holiday again for you and i look forward to seeing you again soo. Thanks again, Karen :)
Karen New what we was looking for…
Karen New what we was looking for straight the way and got us a great deal/holiday. 😁
July 11, 2025
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to book your holiday for you and I look forward to seeing you again soon. Thanks again, Karen :)
Pleasant young man dealt with my…
Pleasant young man dealt with my booking called Aidan, very calm & professional, even with computer glitches!
June 27, 2025
Reply from Hays Travel - Whitehaven
Hello, thank you so much for taking the time to leave me a review, I look forward to seeing you in store soon Aidan :)
Gayle was outstanding
Gayle was outstanding, told her what we wanted and she tailored our holiday to perfection, brilliant service.
July 3, 2025
Reply from Hays Travel - Whitehaven
Morning! Thank you so much for your lovely review, it was an absolute pleasure booking your holiday and I look forward to seeing you in store soon :) ps enjoy Cape Verde!!
The service was great and quick all my…
The service was great and quick all my questions were answered quickly and I had many, the service was so friendly and I was given so many options.
June 29, 2025
Reply from Hays Travel - Whitehaven
Thank you Lisa for your lovely review. It was an absolute pleasure to book your cruise for you. I look forward to seeing you again soon. Thanks again, Karen
Great experience!
Karen helped me book my holiday, I told her exactly what I was looking for and she was happy to make changes and accommodate what I had asked for - would definitely book again!
June 20, 2025
Reply from Hays Travel - Whitehaven
Thank You for your lovely review. It was a pleasure to book this for you and help you find everything that you were looming for. Thanks again and I look forward to seeing you again soon. Karen
Fast, efficient and thorough
Visited our local branch with a rough itinerary, provided with a thorough and detailed package within the expected timeline, able to make amends quickly and now have the exact package we were after.
No stress, ATOL protected and can pay in instalments if we wish to.
Highly recommend
June 11, 2025
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. it was a pleasure to book your holiday for you. thanks again, Gayle
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