We had an idea of where we wanted to go but not quite sure. Keira was very helpful showing us what was available for the date we had said we wanted to travel. We then asked about going on the followin... See more
Company replied
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See what reviewers are saying
Wouldn't Use any other Travel Agent Staff are always Helpful. Pleasant. Nothing is Ever too much Trouble. Always Check for Us the Best Prices Destinations to Meet our Requirements. Sort our Pa... See more
Company replied
Staff were very helpful on booking a cruise for my disabled husband & I. Gayle was excellent taking time to explain all necessary details clearly. She even rang cruise co. regarding queries that we... See more
Company replied
Fabulous service! Paula has helped us find the perfect holiday in a matter of days. Paula has went above and beyond to find us the right location and hotel that meets our needs as a family. Nothing... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
62 Lowther Street, CA28 7DS, Whitehaven, United Kingdom
- 01946413014
4.9
Excellent
524 reviews
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Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to book your holiday. Gayle
Great service talked us through…
Great service talked us through everything very carefully couldn't fault them polite and friendly
June 10, 2025
Reply from Hays Travel - Whitehaven
Thank you so much for taking the time to leave us a lovely review, we look forward to seeing you in store soon :)
Reply from Hays Travel - Whitehaven
Thank you for taking the time to leave us a lovely review we look forward to seeing you in store soon :)
Hays Whitehaven
We always try and use our local Hays Shop.. very friendly staff who go that extra mile to sort out our holiday needs.
May 31, 2025
Reply from Hays Travel - Whitehaven
Thank you for leaving us such a lovely review :) we look forward to seeing you in store soon :)
Reply from Hays Travel - Whitehaven
Good Morning, thank you once again for booking your holiday with us, it is always an absolute pleasure and we look forward to seeing you in store soon Karen :)
Reply from Hays Travel - Whitehaven
Thank you for review. It was a pleasure to book your holiday for you. thanks again, Rachel
Another great customer experience
Another great customer experience. Gayle presented me with all the options allowing me to make an informed decision. Nothing was too much trouble putting together a tailor made package for our planned cruise / Rome visit with follow on actions for hotel already logged in her diary! Thank you
May 12, 2025
Reply from Hays Travel - Whitehaven
Hello! Thank you so much for your amazing review, it was an absolute please booking your holiday again, we look forward to seeing you in store soon Gayle :)
Reply from Hays Travel - Whitehaven
Hello, thank you so much for taking the time to leave a review, we look forward to seeing you in store soon Karen :)
Karren was absolutely fantastic so easy…
Karren was absolutely fantastic so easy to talk to. I felt so at ease. Never used Whitehaven travel agents before but will 100% be back again
April 29, 2025
Reply from Hays Travel - Whitehaven
Hello, thank you so much for leaving such a lovely review, you are going to have such an amazing holiday! we look forward to seeing you in store soon Karen :)
Got my hol a little cheaper now fuss no…
Got my hol a little cheaper now fuss no hassle
April 25, 2025
Reply from Hays Travel - Whitehaven
Thank you fo taking the time to leave us a lovely review, we look forward to seeing you in store soon :)
Reply from Hays Travel - Whitehaven
Good morning, thank you so much for taking the time to leave us a review, we look forward to seeing you in store soon :)
Reply from Hays Travel - Whitehaven
It was a pleasure booking your holiday Terry, thankyou for your lovely review :) Lucas
Great help and advice at obtaining…
Great help and advice at obtaining flights and pre flight accommodation. Thank you.
April 16, 2025
Reply from Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to help you with your flights and hotels and I look forward to seeing you again soon. Thanks again, Karen
Staff were very helpful on booking a…
Staff were very helpful on booking a cruise for my disabled husband & I. Gayle was excellent taking time to explain all necessary details clearly. She even rang
cruise co. regarding queries that we had about pickup when joining & going home. A few days later we had a more queries regarding health details form & again Gayle sorted it quickly. Many thanks to Gayle & staff at Whitehaven office we would definitely recommend them to friends & family.
March 25, 2025
Reply from Hays Travel - Whitehaven
Hello, thank you so much for your lovely review, it was an absolute pleasure meeting you both and booking your cruise, I look forward to seeing you in store soon Gayle :)
Reply from Hays Travel - Whitehaven
Hello, thank you so much for taking time to leave us a lovely review, we look forward to seeing you in store soon Gayle :)
Removed the stress
Gayle was very helpful. She went above and beyond to help me organise a holiday for 13 ladies. Numerous quotes for various locations and we managed to sort a date out that suited everyone. Removed so much stress for me.
Thank you
March 29, 2025
Reply from Hays Travel - Whitehaven
Hi Kelly, thank you so much for your lovely review, I am absolutely delighted that we managed to get your holiday sorted you are going to have an amazing time! See you in store soon Gayle :)
Fantastic service very professional
Fantastic service very professional. I highly recommend. Thank
March 25, 2025
Reply from Hays Travel - Whitehaven
Thank you for your review. It was a pleasure to book your holiday and I look forward to seeing you in store again soon. Thanks, Karen
Reply from Hays Travel - Whitehaven
Hello, thank you for leaving us a review, we look forward to seeing you in store soon Karen :)
Excellent customer service definitely…
Excellent customer service definitely be going back there to book my next holliday x
March 19, 2025
Reply from Hays Travel - Whitehaven
Thank you for your review. It was a pleasure to book this for you and I look forward to seeing you in store again soon. Thanks, Lucas
Absolutely brilliant
Absolutely brilliant. Staff really friendly and helpfull. Gail and another lady with blonde hair are a credit to the company. 10/10
March 9, 2025
Reply from Hays Travel - Whitehaven
Hello Sarah, thank you so much for your lovely review :) It is much appreciated, and we look forward to seeing you in store soon Gayle :)
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