Adele booked my holiday to Skiathos after I’d made the initial inquiry. She was courteous and answered all my queries . Very friendly and polite. Although I made my first enquiry with Fishergate/Prest... See more
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Spoke with Andrea at Hayes travel. We were considering a family holiday to Florida. Andrea listened to our requirements and after some conversations with 3rd parties came up with very good solutions t... See more
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Llisa has done an absolutely marvellous job in putting a cruise package to the far east for us in February Everything from flights, transfers, hotels and onboard packages lisa sorted to suit our... See more
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The staff member checked all options for the holiday that I was looking at and also price matched it to the costing I had found online. She was very thorough and made the booking experience smooth and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 Market Place, WN1 1PJ, Wigan, United Kingdom
- 01942419262
5.0
Excellent
991 reviews
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Nicola was exceptional got us a great…
Nicola was exceptional got us a great price for the canada Alaska cruise we feel she went out of her way i have booked multiple holidays service alway excellent
May 17, 2026
Reply from Hays Travel - Wigan
Janet Ainscough,
We're so glad to hear you had an excellent experience and appreciate your kind words about our service. Thank you for your continued loyalty!
Kind Regards
Nicola
Representative was very helpful and…
Representative was very helpful and answered all our questions.
May 16, 2026
Reply from Hays Travel - Wigan
Christine Shawcross,
We are so pleased to hear this! We appreciate your kind words.
Kind Regards
Abbie
We spoke to Kelly over the phone to…
We spoke to Kelly over the phone to book our latest cruise, as always Kelly understands what we are looking for and finds us the best place on the ship, thank u Kelly, see u soon😁 p.s Congratulations 🥂
May 13, 2026
Reply from Hays Travel - Wigan
Mr Peter Amos,
We're so pleased to hear we consistently help you find the perfect cruise and cabin. We appreciate your kind words and look forward to assisting you again soon!
Kind Regards
Kelly
Very knowledgeable, helpful staff
Kelly was very knowledgeable, helpful and friendly.
We asked about various flights options and she was very supportive with this.
We then looked into cruises and she was knowledgeable and helpful with the booking process and on-board options.
Kelly also offered support with booking in online for our upcoming holiday, which we appreciated.
Many thanks, Kelly.
The monthly payment is a convenient and very manageable way to book holidays and we appreciate this option - thank you.
We will certainly book with Hays Travel again.
May 12, 2026
Reply from Hays Travel - Wigan
We appreciate your kind words! We're so glad that you found the support and information you needed when booking your flights and cruise. It's great to hear that the payment option is helpful for you. We look forward to assisting you again in the future!
Hays Travel Wigan
Nicola was really knowledgeable and…
Nicola was really knowledgeable and helpful. I haven't been abroad for many years and was anxious about booking for the first time in a long time but booking through the company has made it so much more straightforward and gives us peace of mind!
May 12, 2026
Reply from Hays Travel - Wigan
We appreciate you sharing your experience. We're happy to hear that our team member's knowledge and assistance provided peace of mind needed at this time.
Hays Travel Wigan :)
Kelly was brilliant
Kelly was brilliant, helped us book both holidays, wouldn't go anywhere else
May 11, 2026
Reply from Hays Travel - Wigan
Lynne Christine Ackers,
We appreciate you booking your holidays with us. We are so happy to hear about the great experiences you had while planning your trips.
Excellent travel booking experience All staff very friendly
All staff very friendly, Lyndsey very good , sorted out holiday to suit us, was very patience and efficient.
May 2, 2026
Reply from Hays Travel - Wigan
John and Christine,
We appreciate your kind words and are so happy we could help you find the perfect holiday. Thank you for your positive feedback and for booking with us!
Really friendly helpful and efficient
Really friendly helpful and efficient. Would never book my own holidays again
May 10, 2026
Reply from Hays Travel - Wigan
Heather,
We are so glad that you found our team friendly, helpful, and efficient. Thank you for letting us help you plan your holidays.
Kind Regards
Kelly
Reply from Hays Travel - Wigan
Thankyou for your review. We appreciate your feedback.
Abbie
Gave Lyndsey an unusual request to…
Gave Lyndsey an unusual request to arrange a trip for me to Svalbard. Flights and hotel sorted in 24 hours. No stress for me !
May 8, 2026
Reply from Hays Travel - Wigan
Anthony Mulcahy,
We're happy to hear that we could promptly arrange your Svalbard trip according to your specifications. Thank you for your positive feedback; we appreciate it!
Kind Regards
Lyndsey
Good customer service
We found your agent Andrea very helpful and professional. She advised us of several options to suit our needs. We cannot praise her enough as we came out having booked a lovely holiday, she was patient and nothing was too much trouble
May 6, 2026
Reply from Hays Travel - Wigan
Jojo, Wigan,
We appreciate you sharing your experience. We're happy to hear that our agent was so helpful in finding the perfect holiday for you. It's great to know her patience was appreciated.
Kind Regards
Andrea
Had to cancel a holiday in September…
Had to cancel a holiday in September for medical reasons I ended up changing it to 2027 at no extra cost .Abbey was very lovely and very helpful i ended up booking another one for 3 weeks time ...got just what I wanted came out very happy !!🥰🥰🥰
May 6, 2026
Reply from Hays Travel - Wigan
Angela Concepcion,
We're happy to hear that we could assist you with rescheduling your holiday and that you were pleased with the service. We appreciate your booking another trip with us, and we hope you enjoy it!
Kind Regards
Abbie
usual first class service
April 29, 2026
Reply from Hays Travel - Wigan
James,
We appreciate you taking the time to share your positive feedback regarding our consistent service; it means a lot to us.
Kind Regards
Lyndsey
Was very helpful and explained…
Was very helpful and explained everything that we needed to know 😃
May 5, 2026
Reply from Hays Travel - Wigan
Mr Michael Calnan,
We are so happy that we could assist you and provide you with the information that you required. Thank you for your review.
Kind Regards
Yasemin
The staff was extremely helpful and…
The staff was extremely helpful and couldn’t do enough for us I told Kelly what we wanted and she found us a holiday in turkey thank you all at hays Wigan
May 3, 2026
Reply from Hays Travel - Wigan
jack sellers,
We appreciate your kind words! It's wonderful to hear that our team was so helpful in finding the perfect holiday in Turkey for you. Thank you for booking with us.
Kind Regards
Kelly
Stress free, all boxes ticked !
Nicola ticked the boxes that we asked for and did her best to find us the best deal for our budget. She checked in regularly with us . Great customer service … Thankyou!
May 3, 2026
Reply from Hays Travel - Wigan
customer,
We're so happy to hear that our team member met your needs and budget, and kept you informed. We appreciate your recognition of our customer service.
Kind Regards
Nicola
Excellent booking
Excellent booking, first time customer, the lady was so helpful. Our 1st cruise so not sure about what to book,but we came out very happy with our booking 😀
May 3, 2026
Reply from Hays Travel - Wigan
Lynne Travis,
We're so happy to hear that you found the booking excellent and the staff member helpful, especially as first-time cruisers. Thank you for your review.
Kind Regards
Yasemin
Fathank yountastic service from Lindsey at Wigan…
Fantastic service from Lindsey at Wigan branch
April 21, 2026
Reply from Hays Travel - Wigan
John Kay,
We are happy to hear that you had such a fantastic experience at our Wigan branch. Thank you for your positive feedback.
I'm a regular user Hay's Travel Wigan. el Wigan…
I'm a regular user Hay's Travel Wigan as I've always found my experience a satisfying one. This time I was seen by Nicola who was very attentive to my holiday needs. Once again I'm very satisfied.
April 28, 2026
Reply from Hays Travel - Wigan
karen pilkington,
We're happy to hear that you consistently have a satisfying experience with us at Hays Travel Wigan. We appreciate your kind words regarding the attentive service you received; thank you!
Holiday booked is excellent value for…
Holiday booked is excellent value for money. My biggest praise goes to the staff, Kelly, who couldn’t have been more helpful and professional.
April 19, 2026
Reply from Hays Travel - Wigan
We appreciate you sharing your experience. We're so glad to hear that you found your holiday excellent value, and that our staff were helpful and professional.
Kind Regards
Kelly
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