Adele booked my holiday to Skiathos after I’d made the initial inquiry. She was courteous and answered all my queries . Very friendly and polite. Although I made my first enquiry with Fishergate/Prest... See more
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Spoke with Andrea at Hayes travel. We were considering a family holiday to Florida. Andrea listened to our requirements and after some conversations with 3rd parties came up with very good solutions t... See more
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Llisa has done an absolutely marvellous job in putting a cruise package to the far east for us in February Everything from flights, transfers, hotels and onboard packages lisa sorted to suit our... See more
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The staff member checked all options for the holiday that I was looking at and also price matched it to the costing I had found online. She was very thorough and made the booking experience smooth and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 Market Place, WN1 1PJ, Wigan, United Kingdom
- 01942419262
5.0
Excellent
991 reviews
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Holiday booked is excellent value for…
Holiday booked is excellent value for money. My biggest praise goes to the staff, Kelly, who couldn’t have been more helpful and professional.
April 19, 2026
Reply from Hays Travel - Wigan
We appreciate you sharing your experience. We're so glad to hear that you found your holiday excellent value, and that our staff were helpful and professional.
Kind Regards
Kelly
Efficient Service
Great service, Jasmine and Ellie so efficient, beat Live Holidays, always have a great experience at Wigan store. Josh so helpful with travel money.
April 15, 2026
Reply from Hays Travel - Wigan
We're happy to hear that you consistently have a great experience at our Wigan store. It's great to know that our team provided such efficient and helpful service.
Kind Regards
Yasemin and Ellie :)
The girl who saw me Abbie was really…
The girl who saw me Abbie was really helpful sorted what I needed straight away good business from her and the company
April 11, 2026
Reply from Hays Travel - Wigan
We appreciate you taking the time to leave us such a nice review! We are so happy to hear that you found our service helpful and efficient.
Kind Regards
Abbie
Easy to get pn with nothing to muvh…
Easy to get pn with nothing to muvh trounle.listen to what we wanted.
April 10, 2026
Reply from Hays Travel - Wigan
Graham Smith,
We appreciate you taking the time to leave us such a wonderful review! We're so happy we could provide you with what you wanted.
I always book at Market place Wigan as…
I always book at Market place Wigan as they are very proffessional and know what they are doing. They are also a good bunch of human beings. I much prefer to book face to face than online.
April 16, 2026
Reply from Hays Travel - Wigan
Claire Treacher,
We're happy to hear that you appreciate our professionalism and prefer booking in person. It's great to know you value our team's helpfulness. Thank you for your positive feedback!
Reply from Hays Travel - Wigan
customer,
We're so happy to hear our friendly staff were helpful! It's great to know we made your booking experience better than online searches.
Superb service
Your representative Hannah made the experience great. She was very friendly , helpful and professional and a credit to your company.
April 14, 2026
Reply from Hays Travel - Wigan
Customer Harry Walls,
We appreciate you taking the time to share your experience. We are so glad to hear that our team member provided friendly, helpful, and professional service.
The staff are always really friendly…
The staff are always really friendly and professional and always happy to help
April 3, 2026
Reply from Hays Travel - Wigan
We appreciate your feedback. We're happy to hear that our staff is friendly, professional, and helpful. Thank you for your positive comments.
Kind regards
Hays Travel Wigan
Lynsey was excellent spent a lot of…
Lynsey was excellent spent a lot of time with me trying to find my holiday and was very good eventually finding what I needed
April 10, 2026
Reply from Hays Travel - Wigan
We appreciate you taking the time to share your experience. We're so happy to hear that our advisor was very patient and helpful in finding your holiday.
Kind regards
Lyndsey
The staff were very helpful and…
The staff were very helpful and knowledgeable understood exactly what we wanted.
April 2, 2026
Reply from Hays Travel - Wigan
Tommy Rostron,
We appreciate your feedback and are so glad we understood your needs and provided helpful, knowledgeable service. Thanks!
Holiday booking …
Nicola was very helpful & patient with our booking. We went in not sure which cruise we wanted to go on . She give us prices for 2 which we fancied, then let me come home to think about it , Then she rang me the day after after I’d discussed it with others & we completely went for a different package and nothing was to much trouble. So booked it over the phone next day . She was very helpful x
April 8, 2026
Reply from Hays Travel - Wigan
Gaynor Lowe,
We're happy to hear that our team member was helpful and patient while you were booking your cruise. It's great to know that nothing was too much trouble. Thank you for your positive feedback!
Reply from Hays Travel - Wigan
Thank you so much for your lovely feedback and it is a pleasure to book you on your wonderful cruises, Nicola x
Perfection
Joanna is very professional and friendly she made my booking extremely easy and everything went smoothly. I will be using Joanne for my next holiday trip and highly recommend her and hays travel.
April 5, 2026
Reply from Hays Travel - Wigan
June Robinson,
Thankyou for your review - we will pass your message onto Joanne :)
Bespoke attention to detail.
Andrea is very friendly polite knowledgeable lady, who went the extra mile to tailor make my holiday to suit my requirements.
April 3, 2026
Reply from Hays Travel - Wigan
Carol,
We appreciate you sharing your experience. We're happy to hear that our team member was friendly, polite, and knowledgeable, and tailored your holiday to your needs.
Kind regards
Andrea
First time booking with hays very…
First time booking with hays very professional and pleasant staff
March 30, 2026
Reply from Hays Travel - Wigan
maria naylor,
We appreciate you choosing us for your booking! We're so glad you found our staff professional and pleasant. Thanks for the lovely feedback!
Kind regards
Andrea
Made to feel welcome
Made to feel welcome, very helpful, knowledgeable, and patient, helped us source the holiday we wanted.
The process from start to finish was made easy by Yasemin
March 30, 2026
Reply from Hays Travel - Wigan
Keith Tennant ,
We appreciate you sharing your experience. We are so glad that we could help you find the holiday you wanted and that the process was easy for you.
Kind regards
Kelly
Agent was very knowledgeable and had…
The agent was very knowledgeable and had personal experience of the trip and recommendations.
Very helpful
March 29, 2026
Reply from Hays Travel - Wigan
Sarah Brandon,
We appreciate you sharing your experience. We're happy to hear that you found our agent knowledgeable and helpful with recommendations.
Kind regards
Lisa
Solo traveller age 70
Kelly was friendly and professional throughout. She was patient and knowledgeable, taking time to go through my options as a solo traveller. She showed a good level of understanding of my needs and explained clearly the next steps.
March 29, 2026
Reply from Hays Travel - Wigan
Christine,
We appreciate you sharing your experience. We're happy to hear that our representative was friendly, professional, patient, and knowledgeable in helping you explore your options as a solo traveler.
Kind regards
Kelly
Everything was made so easy
Everything was made so easy, the booking was completed with ease and satisfaction.
March 28, 2026
Reply from Hays Travel - Wigan
Neil Ancell,
We appreciate your kind words and are so happy we could provide such a smooth, satisfactory booking experience. Thanks for your review!
Kind regards
Yasemin
Kelly is a credit to your company
Kelly, your rep was fantastic, she went through different options and resorts to help us choose where we wanted to go. She was very professional, friendly and understanding, in fact everything you would expect from a true professional.
March 24, 2026
Reply from Hays Travel - Wigan
Mr Yates,
We appreciate you sharing your experience. We're happy to hear that our representative was professional, friendly, and helpful in guiding you through the options to choose your destination.
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