Adele booked my holiday to Skiathos after I’d made the initial inquiry. She was courteous and answered all my queries . Very friendly and polite. Although I made my first enquiry with Fishergate/Prest... See more
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Absolutely fantastic service from Lisa, she rang me at home with a great deal so we went into the shop the day after and got our holiday booked exactly as we wanted within an hour. Fantastic service w... See more
Company replied
Spoke with Andrea at Hayes travel. We were considering a family holiday to Florida. Andrea listened to our requirements and after some conversations with 3rd parties came up with very good solutions t... See more
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Llisa has done an absolutely marvellous job in putting a cruise package to the far east for us in February Everything from flights, transfers, hotels and onboard packages lisa sorted to suit our... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 Market Place, WN1 1PJ, Wigan, United Kingdom
- 01942419262
5.0
Excellent
997 reviews
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She was a lovely person who found me a…
She was a lovely person who found me a great deal after visiting other travel agents what was alot more expensive so I was amazed at what she found me
February 20, 2026
Reply from Hays Travel - Wigan
Kim,
We are so happy to hear that you had such a positive experience and that our team member found you a great deal. Thank you for sharing your feedback!
wigan, Hays Travel
Excellent and professional advice and…
Excellent and professional advice and knowledge. Kind and considerate staff willing to go the extra mile to get the best deal. Thank you!
February 27, 2026
Reply from Hays Travel - Wigan
Jane.L,
We appreciate you sharing your experience. We're happy to hear that you received excellent, professional advice and that our staff were kind and considerate.
wigan, Hays Travel
Very helpful from start to finish
Very helpful from start to finish. Are assistant Kelly was super helpful and very cheery. Best of all we booked a holiday
February 22, 2026
Reply from Hays Travel - Wigan
Thank you for booking with Hays Travel in Wigan and the great feedback, this really is appreciated. Hope you have a lovely time in Fuerteventura and cannot wait to hear all about you're holiday when you get back.
They couldn't do enough for us very friendly and sorted us a great holiday
They couldn't do enough for us very friendly and sorted us out with a great deal
February 22, 2026
Reply from Hays Travel - Wigan
We appreciate you sharing your positive experience! We are so happy we could provide you with friendly service and a great deal.
Wigan, Hays Travel
Kelly
The staff were very friendly,helpful…
The staff were very friendly,helpful and knowledgeable
February 6, 2026
Reply from Hays Travel - Wigan
We appreciate your positive feedback; we are so glad to hear that our staff were friendly, helpful, and knowledgeable during your visit.
Hays Travel
Lyndsey
Honeymoon to Mauritius
Amanda from the Wigan branch was amazing! She took the time to search and help us to find the perfect destination/location for our honeymoon in June. This is the second time we have used Hays travel in Wigan in the last 6 months, and will definitely book through them again
February 13, 2026
Reply from Hays Travel - Wigan
We're happy to hear that you had such a positive experience at our Wigan branch. It's great to know that our team helped you find the perfect honeymoon destination, and we appreciate your continued trust in us.
Hays Travel
Andrea
Reply from Hays Travel - Wigan
We appreciate you taking the time to leave us such a wonderful review; we are so happy to hear about your positive experience with our team.
Wigan, Hays Travel
Abbie
Found us what we wanted with no fuss
Found us what we wanted with no fuss
Got just what we wanted and more.
February 18, 2026
Reply from Hays Travel - Wigan
We're happy to hear that we could assist you in finding what you wanted without any hassle. Thank you for your positive feedback; we appreciate it.
Wigan, Hays Travel
Lyndsey
Excellent service .
The young travel Consultant Kelly, was very polite, calm, knowlegable and listened to what our needs were. She brought severel options up untill we found the one which suited our needs. Would reccommend Hays to anyone.
February 18, 2026
Reply from Hays Travel - Wigan
We appreciate you taking the time to share your experience. We're happy to hear that our consultant was able to assist you in finding the perfect option to suit your needs.
Wigan, Hays Travel
Kelly
Gave me the hotel and flight times I…
Gave me the hotel and flight times I requested without any quibble
February 10, 2026
Reply from Hays Travel - Wigan
We're happy to hear that we provided you with the hotel and flight times you wanted. Thank you for your positive feedback; we appreciate it.
Hays Travel
Kelly
I was very satisfied with Nicola and…
I was very satisfied with Nicola and Lindsey they explained everything very clear and professional
Also a good deal
February 17, 2026
Reply from Hays Travel - Wigan
We're happy to hear that you were very satisfied with the clear and professional explanations provided, and that you received a good deal.
Wigan, Hays Travel
Another fantastic experience wouldn't…
Another fantastic experience wouldn't book with anyone else
February 11, 2026
Reply from Hays Travel - Wigan
We're happy you had another fantastic experience. We appreciate your continued trust in our services; thank you so much!
Hays Travel
Abbie
Very helpful and friendly
Very helpful and friendly. Always book with Hays Travel because they listen to what you want and need out of a holiday.
February 14, 2026
Reply from Hays Travel - Wigan
We appreciate your kind words! It's great to know we're providing the support you need to plan your perfect holiday. Thank you for booking with us!
Hays Travel
Kelly
Just booked a 10 day holiday to…
Just booked a 10 day holiday to Tenerief for my wife and i plus my son and grandson, our agent Abbie was so so friendly and helpful we've never been there before and she was very informative she helped find a complex to accommodate all of us including our 6 year old grandson ,well done Hays travel especially Abbie.
February 12, 2026
Reply from Hays Travel - Wigan
We're happy to hear that you found our agent so friendly and helpful when booking your holiday to Tenerife. We appreciate you sharing your positive experience with us!
Hays Travel
Abbie
So helpful throughout the whole process…
So helpful throughout the whole process of booking a girly trip for a group of ladies, for our upcoming 40th birthdays.
February 6, 2026
Reply from Hays Travel - Wigan
We appreciate your kind words! We are so happy to hear that we could assist you in planning such a special trip for your group of friends.
Hays Travel
Kelly
Friendly
Friendly, chatty, listened, info very clear and made simple especially with using Ryanair's new 100% digital .... Thanks
February 4, 2026
Reply from Hays Travel - Wigan
N.Smart,
We're happy to hear that the information was clear and helpful, especially with Ryanair's digital process. Thanks for your positive feedback!
Hays Travel
Good atmosphere...no pressure....
Good atmosphere...no pressure..... friendly people
February 9, 2026
Reply from Hays Travel - Wigan
We're so glad you enjoyed the atmosphere and found our people friendly and helpful. Thank you for your positive feedback!
Very helpful with the hotel we wanted…
Very helpful with the hotel we wanted and understanding with my husbands mobility issues
February 9, 2026
Reply from Hays Travel - Wigan
customer,
We're happy to hear that we could assist with your hotel needs and understand your husband's mobility issues. Thank you for your kind words.
Hays Travel
Lisa was very helpful
Lisa was very helpful, I rang the shop to enquire about a holiday & Lisa was very quick & efficient, she managed to get me a good price & was very happy to proceed with the booking.
Wigan store is great, I like to use them regularly as I am always happy with the service they provide
February 8, 2026
Reply from Hays Travel - Wigan
Pamela Pilling,
We appreciate you taking the time to share your positive experience with us. We are so happy to hear that you were pleased with the efficient service you received and that we could find you a great price.
Hays Travel
I went in to Hayes initially to book a…
I went in to Hayes initially to book a trip to Prague . The advisor Kelly was very helpful in her recommendations and knowledge which enabled me to choose my trip.With this in mind I visited the shop again for Kelly to inquire about about flights to and around Australia.. She came up trumps again . Certainly would use Hayes should the need arise..
Kev Gallagher
February 8, 2026
Reply from Hays Travel - Wigan
Kevin Gallagher,
We're happy to hear that our advisor was so helpful in planning your trips. We appreciate your positive feedback and are glad you found our service valuable. Thank you for sharing your experience!
Hays Travel
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