After looking what seemed like forever, Shauni helped us massively in deciding on a hotel for our upcoming trip next month and made the whole process really easy. Excellent service from start to finis... See more
Company replied
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After looking what seemed like forever, Shauni helped us massively in deciding on a hotel for our upcoming trip next month and made the whole process really easy. Excellent service from start to finis... See more
Company replied
Popped into the Wisbech branch yesterday to pick up some currency ready for my trip to Berlin next week. Picked up a currency card while I was there which was sorted out quickly. While I was there I... See more
Company replied
Have booked with this Hays branch twice now and have not been disappointed. The staff are very knowledgeable and so helpful. Alishia was great.
Company replied
Scarlett was more than helpful and patient whilst we booked our honeymoon! She found multiple quotes for us to compare and didn’t pressure us into making any decisions. She gave us so many options b... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Market Place 33, PE13 1DP, Wisbech, England, United Kingdom
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We booked a holiday based on the information that was supplied to us by Hays. We accepted that the information was accurate and had no reason to doubt it. The information said that the hotel had a covered walkway and was within walking distance of the terminal. For us, booking the holiday was dependent on this fact as flight times were early and late. We booked. After checking with the airport hotel the next day, it was discovered that this information was completely wrong. The hotel was a 45minute walk from the terminal along the public road. (Novatel) We cancelled our booking as we did not wish to be reliant on taxis as we had previously been let down with similar flights. We lost our £120 deposit. In future, Hays would be wise to check such important information. The assistant, had no reason either to doubt the information and was doing her best to fulfil our needs.

Reply from Hays Travel - Wisbech
Alisha very helpful. Gave useful options and understood my requirements.

Reply from Hays Travel - Wisbech

Reply from Hays Travel - Wisbech
It was super easy to book! Shauni from Hays Travel was brilliant and so lovely. She made our booking experience super easy. Thank you again.

Reply from Hays Travel - Wisbech
Another fantastic experience with Alishia. I’ve always wanted to holiday in Canada and Alishia has found me the perfect trip. She gave lots of advice regarding the different cities I wanted to visit and made sure the trip covered everything I wanted to do. Advice also given about visas and passports. We also talked about airport hotels and parking but as we are not going until 2027 I will book it nearer the time. Thank you for helping me plan part of my bucket list.

Reply from Hays Travel - Wisbech
The agent was so helpful and it was a pleasure to give hays travel our business.

Reply from Hays Travel - Wisbech
Staff member was very friendly and dealt with the booking quickly and with no issues

Reply from Hays Travel - Wisbech
Friendly, warm welcome. Great customer service from the Scarlett, the Apprentice Travel Consultant.
Quick and efficient process.
Thank you.

Reply from Hays Travel - Wisbech
First time in HAYS,Found JODY smiling ,helpful,knowledgeable and professional.
,

Reply from Hays Travel - Wisbech
Very helpful very professional everything booked with ease and ready for our holiday

Reply from Hays Travel - Wisbech
Very friendly and helpful sales girl will definitely use Hays Travel again

Reply from Hays Travel - Wisbech
Very swift initial contact from local branch after enquiry.
Answered my questions quickly and efficiently.
Very friendly and helpful service.

Reply from Hays Travel - Wisbech
Really helpfull, quick to respond and got my holiday booked at the best price on the market 👌

Reply from Hays Travel - Wisbech
Jodie from wisbech branch was superb with helping us book our holiday. She went out of her way to help me find exactly what I was looking for and never had a problem with me changing my mind.

Reply from Hays Travel - Wisbech
Emma at Wisbech’s was a true professional in helping us book our holiday , answered our questions , adviced us on some decisions to make it all better to understand,

Reply from Hays Travel - Wisbech
Emma was very very patient. She spoke very clearly. Just she explained everything in detail and I'm looking forward to my trip

Reply from Hays Travel - Wisbech
Helpful friendly non pushy advice . Incorporated all our requests

Reply from Hays Travel - Wisbech
We were not sure where we wanted to go, we knew what we wanted in terms of accommodation weather etc, but we couldn't find the ideal package, Alishia helped tremendously in not only finding the holiday but also booking it along with the flights, the car parking etc. cannot thank her enough she did an excellent job, very efficient – we shall be booking further holidays with her.

Reply from Hays Travel - Wisbech
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