After looking what seemed like forever, Shauni helped us massively in deciding on a hotel for our upcoming trip next month and made the whole process really easy. Excellent service from start to finis... See more
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Popped into the Wisbech branch yesterday to pick up some currency ready for my trip to Berlin next week. Picked up a currency card while I was there which was sorted out quickly. While I was there I... See more
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Have booked with this Hays branch twice now and have not been disappointed. The staff are very knowledgeable and so helpful. Alishia was great.
Company replied
Scarlett was more than helpful and patient whilst we booked our honeymoon! She found multiple quotes for us to compare and didn’t pressure us into making any decisions. She gave us so many options b... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Market Place 33, PE13 1DP, Wisbech, England, United Kingdom
- 01945461614
4.7
Excellent
162 reviews
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Used Hays at Wisbech
Used Hays at Wisbech. Amelia was supertb. Very helpful and friendly. This our second bookiong with her, and will certainly use again. No complaints at all.
June 19, 2024
Reply from Hays Travel - Wisbech
Thank you for your lovely review, we look forward to assisting you again :)
Judy and the Wisbech team
Judy and the Wisbech team were brilliant. At no point did we feel pressurised into booking anything. She was more than happy to research all we wanted and helped enormously in our decision making. (Which is always an issue for us) She booked everything we needed and guided us seamlessly through the whole process. Now looking forward to our Christmas vacation ... many thanks 😎
May 28, 2024
Unprompted review
Reply from Hays Travel - Wisbech
Thank you for your lovely review. We look forward to seeing you again :)
Holiday
They were so helpful and patient I would definitely use them again especially Jody x
May 24, 2024
Reply from Hays Travel - Wisbech
Thank you for your lovely review Mrs Short, we look forward to seeing you again :)
Amelia was very helpful
Amelia was very helpful, nothing too much trouble. Showed us the screen so we could look at rooms etc. Printed everything out. Even took the trouble to ring us and check if we had holiday ins. We have it with our bank. A thoroughly good experience.
May 19, 2024
Reply from Hays Travel - Wisbech
Thank you for your lovely review, we look forward to seeing you again soon :)
This is the second important holiday…
This is the second important holiday Alishia has arranged for me. My first one being my honeymoon and now my hen do. Couldn’t have asked for a better travel agent - stress free & organised. Super happy and Alishia is the best around!
May 2, 2024
Reply from Hays Travel - Wisbech
Thank you for your lovely review Rosie, always a pleasure to book your holidays! :)
Went into Hayes today to book our…
Went into Hayes today to book our holiday. Jody was very helpful and we booked our holiday for September. Thank you. Would definitely recommend the girls in store.
May 4, 2024
Unprompted review
Reply from Hays Travel - Wisbech
Thank you for your lovely review Sam, we look forward to seeing you again soon :)
knowledgeable and polite staff
communication good staff at wisbech helpful and knowledgeable took time to listen and find the right holiday
April 28, 2024
Reply from Hays Travel - Wisbech
Thank you for your feedback, we look forward to booking your next holiday :)
only nipped in to ask a question
only nipped in to ask a question, in the end booked a holiday. Young lady was very helpfull and sorted us out without to much hassle, will use company again.
April 27, 2024
Reply from Hays Travel - Wisbech
Thank you for your lovely review, it was a pleasure to assist you with your holiday. We look forward to seeing you again :)
Reply from Hays Travel - Wisbech
Thank you for your lovely review Steve, we hope to see you again soon :)
Alisia Manager of Hays in Wisbech was…
Alisia Manager of Hays in Wisbech was very thorough and professional and patient when we made our booking.
March 16, 2024
Reply from Hays Travel - Wisbech
Thank you for your lovely review Susan, it was a pleasure to assist you with your booking :)
Very helpful service
Very helpful service. Spent a huge amount of time finding travel insurance with me as I have complex health needs.
March 7, 2024
Reply from Hays Travel - Wisbech
Thank you for your kind words Jane, it was a pleasure to book your holidays for you :) - Alishia
Lovely staff who were very professional…
Lovely staff who were very professional in sorting out any problems I had especially in transferring a cancelled holiday would recommend the staff to anyone
February 28, 2024
Reply from Hays Travel - Wisbech
Thank you for your lovely review David, we look forward to assisting you in the future :)
Travel agent was not up to her job
Travel agent was not up to her job, she was floundering.I realise the group had just changed hands, but she did not inspire confidence.
January 18, 2024
Reply from Hays Travel - Wisbech
Good Afternoon Rex,
Thank you for taking the time to leave a review - we value your feedback.
I am very sorry that the service you received did not meet your expectations.
I have contacted the branch where your holiday has been booked, and I can confirm that the branch manager will make contact with you to discuss your comments.
Thank you for choosing Hays Travel.
Kindest Regards,
Jessica.
Take over by Hays
I booked my holiday, just as the HWU travel agent were changing to Hays travel which made the booking a mess up, I paid the deposit twice and am still waiting for one deposit to be refunded, I booked our plane seats but had to ring a few days later as they weren’t shown on the invoice to find they hadn’t been booked and I’m still waiting for seat numbers to be sent to me. So not a great experience.
January 12, 2024
Reply from Hays Travel - Wisbech
Good Afternoon Denise,
Thank you for taking the time to leave a review - we value your feedback.
I am truly sorry to hear that you are unhappy with your experience so far. Of course, this is not something that we want to hear.
I have contacted the branch where your holiday has been booked, and I can confirm that the branch manager will make contact with you to discuss your comments.
Kindest Regards,
Jessica.
Extremely pleasant experience
I was very indecisive as to where to go and accommodation and nothing seemed to much for Ryan Tegerdine he offered options and was very helpful and knowledgeable indeed a very pleasant experience and would certainly recommend going to Hays and I would be using Ryan again without hesitation
January 14, 2024
Reply from Hays Travel - Wisbech
Thank you for your lovely feedback Dawn, we will ensure this feedback is passed onto Ryan and we look forward to booking your next holiday plans :)
Alishia
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