Fantastic service from Lois at Hays Travel. Very helpful, knowledgeable and responsive. Always goes the extra mile to find the right holiday and best deal. No question/query is too much trouble. Alwa... See more
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See what reviewers are saying
Hays is the best at sorting out everything for your holidays from start to finish even adding a carpark and hotel stay. Wouldn't go anywhere else.
Company replied
Chloe (assistant manager), extremely helpful talking us thru all the options and prices, flight, train times then when we chose booking it efficiently while explain what was happening . Also asked if... See more
Company replied
Our consultant Lois was extremely helpful She did a thorough search to get us exactly what we needed
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 Newlands Shopping Centre, CM8 2AP, Witham, United Kingdom
- 01376777976
4.9
Excellent
561 reviews
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Reply from Hays Travel - Witham Shopping Centre
Thank you for your booking, and for leaving a lovely review, I really appreciate it. I hope to see you again in the future. Kind regards, Chloe :)
Very friendly professional staff
Very friendly professional staff ! Did their absolute best to ensure that the holiday we were booking was the best deal it could be.
July 17, 2025
Reply from Hays Travel - Witham Shopping Centre
It is always a pleasure to help you find the perfect holiday and for a great price! - The Hays Travel Witham Team
Sam is absolutely brilliant and we…
Sam is absolutely brilliant and we always see her to arrange our holidays. She is so helpful and has such a lovely manner! Thank you, Sam!!
July 15, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for taking the time to write a lovely review. It is always a pleasure to book your holidays. I look forward to seeing you again soon. Many thanks, Sammy
Reply from Hays Travel - Witham Shopping Centre
Thank you for your continued support! We really appreciate you coming back to us. I am glad I could be of assistance. Kind Regards, Lois :)
Always helpful and willing to assist in…
Always helpful and willing to assist in every way possible.
July 4, 2025
Reply from Hays Travel - Witham Shopping Centre
Its always a pleasure to book your holidays Mrs Denham, thank you so much for your lovely positive feedback!
Reply from Hays Travel - Witham Shopping Centre
Hello Mr Cook! Thank you for your lovely review. It was a pleasure to assist you and I hope to see you in store soon :) -Lois
Excellent Service
With only an idea of roughly where and when we wanted to go away Chloe was excellent in helping narrow down where and when. She had been to the city so was able to give us advice on things to do. We came away having booked a holiday that we are looking forward to a lot.
June 24, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for a lovely review. It was my pleasure getting your city break booked up :) Kind regards, Chloe.
Asked about 14 day cooling off period …
Asked about 14 day cooling off period . As I selected, wrong date . Told not applicable
June 24, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for feedback, and Thank you for taking the time to speak to me today. Kind regards, Chloe.
Reply from Hays Travel - Witham Shopping Centre
Thank you so much, it was a lovely meeting you.
Debbie
Reply from Hays Travel - Witham Shopping Centre
Thank you for taking the time to write a review, it was a pleasure to assist you with booking your holiday. Kindest regards, Sammy
Lovely member of staff.......Chloe
June 24, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for your kind review, and for your patience while we book your amazing trip to Africa. Kind regards, Chloe :)
Really friendly and helpful
Really friendly and helpful. The staff go out of their way to help you.
June 15, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for taking the time to leave a lovely review. It's always a pleasure to get your holidays booked up. Many thanks, Sammy
Fast, efficient very helpful
I used the witham branch and a lady called chloe. Excellent service, fast, efficient and any questions answered indepth and swiftly. Great communication Highly recommed and will be using them to book my future holiday. So if your reading this and thinking of booking a holiday give them a call
June 16, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for booking with me. It was my pleasure getting you booked up to Rhodes. Thank you for your lovely review. I look forward to seeing you again in the future. Kind regards, Chloe :)
Another holiday with Hayes.
Has always, a warm welcome at the Witham branch. Helpfull, and listen to your requirement
June 17, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for you booking, and leaving a lovely review. Its always a pleasure to help you get booked up. Kind regards, Chloe :)
Lois at witham arranged all our holiday…
Lois at witham arranged all our holiday requirements for Thailand.
Very helpful young lady who listened to
What we wanted to do etc
Super excited for feb 2026
June 9, 2025
Reply from Hays Travel - Witham Shopping Centre
Hi Kelly, thanks for your great feedback, Lois is on her own holiday right now sunning herself but I will be sure to pass this on - Kind Regards - Darren
Reply from Hays Travel - Witham Shopping Centre
Thank you Mr Hurry for your kind words and for booking with us - Debbie
Excellent welcoming and friendly by…
Excellent welcoming and friendly by Trudy @ Witham. Knowledgeable and basically helped narrow down our searches and matched our needs and our budget. Brilliant. We look forward to our holiday in July.
June 7, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you Mr Smith, for your lovely positive feedback, It was a pleasure to meet you and book your holiday!
Another helpful experience
We needed guidance on our needs and we have worked with Lois before and she was excellent in helping us find what we were looking for
May 25, 2025
Reply from Hays Travel - Witham Shopping Centre
I really appreciate you coming back to book with me. It was a pleasure! Thank you for your lovely review. -Lois
Reply from Hays Travel - Witham Shopping Centre
Thank you for taking the time to write a lovely review! It was a pleasure to assist you :)
Kind Regards, Lois
Very helpful staff and a good selection…
Very helpful staff and a good selection of holidays to choose from.
May 11, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for your kind review. It was my pleasure getting your cruise booked up. Kind regards, Chloe :)
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