Fantastic service from Lois at Hays Travel. Very helpful, knowledgeable and responsive. Always goes the extra mile to find the right holiday and best deal. No question/query is too much trouble. Alwa... See more
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See what reviewers are saying
Hays is the best at sorting out everything for your holidays from start to finish even adding a carpark and hotel stay. Wouldn't go anywhere else.
Company replied
Chloe (assistant manager), extremely helpful talking us thru all the options and prices, flight, train times then when we chose booking it efficiently while explain what was happening . Also asked if... See more
Company replied
Our consultant Lois was extremely helpful She did a thorough search to get us exactly what we needed
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 Newlands Shopping Centre, CM8 2AP, Witham, United Kingdom
- 01376777976
4.9
Excellent
561 reviews
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Great service
We spoke to Trudie on the phone and she remembered us when we went to the store the next day. She managed to get us a great deal on the holiday we had been enquiring about including free parking.
May 10, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you Mr G for your lovely positive feedback, It was a pleasure to book your holiday!
Reply from Hays Travel - Witham Shopping Centre
Thank you Jackie it was a pleasure meeting you, have an amazing time.
Debbie
Friendly helpful experience /great step…
Friendly helpful experience /great step by step information and guidence .
May 6, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you Jackie for your lovey positive feedback, It was great to meet you both!
Very friendly and knowledgeable
Very friendly and knowledgeable. Booking was a breeze and hassle free. Can see us returning 😆
May 4, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for taking the time to leave a review, it was a pleasure to help assist you with booking your holiday! I hope you have the best time away. Many thanks, Sammy
Everything from the moment you entered…
Everything from the moment you entered the shop to the moment you left.
April 25, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you Mr Bacon for booking another cruise with us, it's always our pleasure to help - Kind Regards Darren :)
Made very welcome
Made very welcome, listened to my needs and produced a good prices product/ holiday
April 19, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for taking the time to write a kind review. I'm glad we found your perfect holiday! Kind Regards, Sammy :)
Reply from Hays Travel - Witham Shopping Centre
Thank you for your lovely review! It was a pleasure. Kind Regards, Lois
The lady that helped me was delightful
The lady that helped me was delightful. Nothing was any trouble. Everything went smoothly. Very efficient. Downside was I was on hold for a little while
April 13, 2025
Reply from Hays Travel - Witham Shopping Centre
Hi Susan, it was a pleasure helping with this, have an amazing time.
Debbie
Lois a member of staff at the Witham…
Lois a member of staff at the Witham branch was amazing as were the rest of her team. They make the experience of booking a holiday a most enjoyable treat. I know you can do it yourself but I prefer walking into your store.
April 12, 2025
Reply from Hays Travel - Witham Shopping Centre
Thanks for your lovely feedback Miss Hall, your support for travel agents is hugely appreciated :) - Lois
Reply from Hays Travel - Witham Shopping Centre
It was a pleasure meeting you. Thank you coming back and booking with us. Kind regards, Debbie :)
Debbie the travel agent in Witham was…
Debbie the travel agent in Witham was brilliant , got me a great deal for Las Vegas next year
April 3, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you so much Scott, have an amazing time.
Debbie.
All very helpful to an unusual re booking request!
All very helpful to an unusual request!
March 30, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for taking the time to leave a review, it is a pleasure to help! Kindest regards, Sammy
Reply from Hays Travel - Witham Shopping Centre
Thank you for your lovely review! It was a pleasure, as always. I hope you have a great time in Rome! Kind Regards, Lois
Thorough informed and to the point
March 22, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for taking the time to leave a review. It's greatly appreciated. Many thanks, Sammy
Amazing service
Amazing service, it’s my first time using a travel agents to book a holiday. The lady was so was lovely and very helpful. I got a really good bargain, would use hays travel again.
March 21, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for the lovely feedback Leah, it's my pleasure :) - Trudi
Holiday insurance
I saw Chloe on my first visit and she was amazing and extremely helpful. I don't know who I saw the following week but I didn't realise until then that the insurance cover would be so expensive due to our ages. Apart from that my experience was a very good one and quite straightforward. I won't be worried when I book my next holiday with you
March 12, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for your booking, and leaving a lovely review. I hope to see you again in the future. Kind regards, Chloe :)
All staff members are very welcoming
All staff members are very welcoming
They are friendly knowledgeable and helpful
March 11, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for your lovely review. It is always a pleasure to assist with your holidays! Look forward to seeing you again soon :)
Chloe was very helpful
Chloe was very helpful. I have not experienced a cruise holiday and I received good advice which made the decision to book, easier to make.
March 9, 2025
Reply from Hays Travel - Witham Shopping Centre
Thank you for taking the time to leave Chloe a lovely review! I'm glad that she was able to use her expertise in order to find the perfect option for you. Kindest regards, the Hays Travel Witham team
The staff were very helpful.
Ii found all the staff helpful and a pleasure to work with. They where only to happy to help with my request.
February 25, 2025
Reply from Hays Travel - Witham Shopping Centre
Thanks for your great feedback Mr Burt and I hope you enjoy your trip - Darren
Reply from Hays Travel - Witham Shopping Centre
Hi Maureen, it was a pleasure booking this with you, have an amazing time. Debbie
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