Hays Travel - Witney Reviews 

460
TrustScore 5 out of 5

4.9

18b The Woolgate Centre, OX28 6AP Witney, GB


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Rated 5 out of 5 stars

Booking a sunshine holiday for my 75th birthday I found the Witney branch of Hay’s in its usual excellent form. The cheery, ever-helpful Dan quickly grasped what was required and found us the perfect... See more

Company replied

Rated 5 out of 5 stars

We contacted Hays travel by phone and spoke with Emma who was very pleasant and easy to deal with. She soon rang back with further information and costs and then later in the day she was immediately a... See more

Company replied

Rated 5 out of 5 stars

When we came into the store in witney yesterday afternoon we had dan assist us. He is professional and amazing, he is funny and genuinely a whole rounded great person. He got everything we wanted and... See more

Company replied

Rated 5 out of 5 stars

My very recent experience of booking my next holiday was a very good one. The gentleman spend alot of time with us in finding the best cruise. It was obvious to me that he loves his job in helping pe... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 18b The Woolgate Centre, OX28 6AP, Witney, United Kingdom

  • 01993623024

4.9

Excellent

TrustScore 5 out of 5

460 reviews

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4.9

All reviews

(460)

125,952 reviews in the last 12 months

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Rated 4 out of 5 stars

Helpful


Helpful. No problems appeared

September 4, 2025
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank You for your review!
I will be sure to let Jasmine know of your kind words when shes back in store!!

Rated 5 out of 5 stars

Both Emily and Emma were extremely…

Both Emily and Emma were extremely helpful with my cruise booking.

August 29, 2025
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank You for your kind words!
Glad we were able to help with your cruise booking.
We both hope you have an amazing time!
Emily :)

Rated 5 out of 5 stars

Really helpful and polite members of…

Really helpful and polite members of staff. They ensured that all questions and enquires that I had were sorted out.

August 29, 2025
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank You for your lovely review!
We all hope you have an amazing holiday
Emily :)

Rated 5 out of 5 stars

I had changed the dates of the travel a…

I had changed the dates of the travel a few times for different reasons but Jasmine was so good at sorting it out.

August 12, 2025
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Reply from Hays Travel - Witney

Thank you for your kind review. I'm glad that we were able to get everything sorted for your holiday, and hope that you have a lovely time.

Kind regards

Jasmine :)

Rated 5 out of 5 stars

I don't often use travel agents but…

I don't often use travel agents but jasmine was fantastic when I booked my latest hoilday very happy to explain things to me and she went above and beyond have just booked flight through her again would highly recommend 😊

August 19, 2025
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Reply from Hays Travel - Witney

Thank you for your very kind review Michelle, it has been a pleasure to book your holiday for you.

Kind regards

Jasmine :

Rated 5 out of 5 stars

Thank you for helping me find a holiday…

Thank you for helping me find a holiday
You gave me many choices which was great

August 10, 2025
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Good morning Ann,
Thank you for your kind review, I'm so happy that we found your holiday, and hope that you have a fabulous time.
Kind regards
Jasmine

Rated 5 out of 5 stars

Really helpful and informative team

Really helpful and informative team, that’s why I always go back. Big thanks to Jasmine for her help yesterday.

August 11, 2025
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank you for your kind review, and I hope that you all have a fabulous time away.
Kind rewards
Jasmine :)

Rated 5 out of 5 stars

Lovely greeting and great enthusiastic…

Lovely greeting and great enthusiastic service thoughout the time in Witney store, both from a very experienced staff member and a dleightful apprentice. We are now looking forward to our trip

August 9, 2025
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Reply from Hays Travel - Witney

Hi Mr Morris,

Thank you for your kind review. We hope that you're excited for your upcoming holiday, and have a lovely time.

Kind regards

Jasmine & Dan :)

Rated 5 out of 5 stars

Auschwitz and Birkenau tour

James was very helpful and done a great job with getting my flights, transfers,hotel and my tour of Auschwitz and Birkenau trip sorted for me.
Very pleased with the service that's why we've just used Hay's Travel again for our next holiday in September.

August 1, 2025
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Hello Steven,

Thank you for your kind review, I'll be dure to pass your kind words onto Emily & James.

Kind regards

Jasmine :)

Rated 5 out of 5 stars

i was quite overwhelmed by the choice…

i was quite overwhelmed by the choice of holiday that you can buy on line so had managed to get nowhere deciding where i wanted to go on holiday. coming in and even just talking to someone helped hone my preferences. Megan was extremely helpful and patient. it was also good to have someone else look at the booking to check that nothing was missed so gave me confidence in making a safe booking. i would definitely return to book future holidays

August 8, 2025
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Reply from Hays Travel - Witney

Hi Claire,
Thank you for your kind review. I will be sure to pass on your kind words to Megan, when she is back in the shop.
Kind regards
Jasmine :)

Rated 5 out of 5 stars

The member of staff that helped me was…

The member of staff that helped me was amazing. She was very patient and took the time to get the best accommodation I could for the price. I would happily recommend Hays travel Witney and use them again.

August 2, 2025
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank you for your kind review Claire, I will be sure to pass on your kind words, when Emma is back in the shop.

Kind regards

Jasmine

Rated 5 out of 5 stars

I received good service from the agency…

I received good service from the agency staff while booking my airline ticket and while exchanging currency. Keep up the good work

July 20, 2025
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank you for your kind review, I'll be sure to pass this on to Theo.

Kind regards

Jasmine :)

Rated 5 out of 5 stars

Brilliant service from Awsistant…

Brilliant service from Assistant Manager. Holiday booked !

July 26, 2025
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank you for your very kind review Mr & Mrs Todd. I hope that you're excited for you upcoming holiday.

Kind regards

Jasmine :)

Rated 5 out of 5 stars

Exceptional Employee Witney Branch.

I used the Witney branch of Hays to book a cruise. When I entered the shop I was immediately greeted by a smiling travel advisor, Emma, who was free to help me. I explained that although I had selected a cruise I had certain requirements for booking the cabin. I obviously anticipated help but not the exceptional level of care and effort that went into ensuring all my asks were considered. I was shown different cabin options in line with my requirements with pros and cons allowing me to make an informed choice. I felt valued and supported giving me a measure of control. All documentation was explained before being handed over. A time table of next steps and communication was detailed with offers of further assistance at any time should I require it to arrange excursions etc on the trip. I'm not a review writer in general but Emma was outstanding. Thank you for all your help.

July 21, 2025
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank you for your lovely review, I hope you have a lovely time. Emma :-)

Rated 5 out of 5 stars

Emily was very helpful

Emily was very helpful. We are very impressed. Holiday booked 🙌

July 20, 2025
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank You for your kind words!
Happy we were able to get a lovely holiday booked for you .
Emily :)

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