The young man who served me gave me an excellent deal for Tenerife 2027 and was very friendly and informative. Rachel your team at Workington are always simply the best. Oh and they even made me a... See more
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Staff very helpful, nothing was a problem, gave good advise, went through the paper work in every detail. Helped with setting up the Hays app on my mobile.
Company replied
Laura was very friendly, helpful , and efficient she showed us different cruises and helped me and my husband choose the one that was most suitable for us.
Company replied
Rachel and team were very friendly and helpful, we got the information we needed and booked our holiday hassle free. Great service as always.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Murray Road, CA14 2AB, Workington, United Kingdom
- 01900837909
4.9
Excellent
615 reviews
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Reply from Hays Travel - Workington
Thank you so much for your kind words. We look forward to seeing you again soon :)
Reply from Hays Travel - Workington
Thank you :) We look forward to seeing you again soon. Gayle
The member of staff who helped us with…
The member of staff who helped us with our booking was very friendly and helpful and couldn't do enough for us
February 10, 2026
Reply from Hays Travel - Workington
Good Morning Jane, Thank you so much for leaving such a lovely review :) it was a pleasure booking your holiday, I look forward to seeing you in store soon Gayle :)
Excellent 5 star service from claire
February 4, 2026
Reply from Hays Travel - Workington
Thank you so much for your lovely review this is very much appreciated 😊
Clair in your Workington branch was…
Clair in your Workington branch was very knowledgeable and helpful
February 9, 2026
Reply from Hays Travel - Workington
Thank you so much for your lovely feedback , this is very much appreciated 😊
Reply from Hays Travel - Workington
Thank you so much :) have a lovely time away & we look forward to hearing about it on your return. Rach
Professional service with a smile
Everyone within the shop was very friendly and so helpful with our choice of Cruise; giving us various options and recommendations and plenty of time to choose the right one for us.
February 6, 2026
Reply from Hays Travel - Workington
Thank you so much Mary for your lovely review, this is very much appreciated 😊
Prompt and pleasant
Prompt and pleasant. All sorted, booked and tickets obtained within a few days!
February 6, 2026
Reply from Hays Travel - Workington
Hello Gary and Mary, thank you so much for leaving a lovely review, I hope you have a fantastic holiday and it was a pleasure speaking to you both Gayle :)
Laura is brilliant at her job
Laura is brilliant at her job, booked our holiday with no fuss and made us feel at ease the whole time. She is a credit to the Hays team. 5* always
January 29, 2026
Reply from Hays Travel - Workington
Good Morning, thank you so much for leaving such an amazing review! We look forward to seeing you in store soon Laura :)
Clare was very friendly and helpful
Clare was very friendly and helpful, cheerful and easy to talk to.
February 4, 2026
Reply from Hays Travel - Workington
Hi John, thank you so much for your lovely review, I look forward to seeing you in store soon Clare :)
Very helpful and patient when I kept…
Very helpful and patient when I kept changing things
January 30, 2026
Reply from Hays Travel - Workington
Hi Debra, Thank you so much for your kind feedback. it was my pleasure to help get your Cruise booked for you. Many Thanks Aidan :)
We always book with Hayes Travel
We always book with Hayes Travel. Rachel and the team are very friendly and very helpful. Wouldnt go anywhere else.
February 1, 2026
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Yet again Laura has been the most…
Yet again Laura has been the most efficient and most helpful employee and is
An absolute credit to the team. She has can up with another 5 star holiday for my family and friends.
Thanks again for all your support and we hope the holiday matches the level of Laura’s assistance.
January 29, 2026
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Friendly & welcoming
Friendly & welcoming. Gayle helped with our enquiries & always responded quickly.
January 30, 2026
Reply from Hays Travel - Workington
Hello, thank you so much for taking the time to leave a lovely review, I look forward to seeing you in store soon Gayle :)
Clare review 😃
Clare was fantastic, despite turning up at 5pm she took the patience to find our perfect holiday, she was really enthusiastic and just wanted to give us what we wanted.
January 30, 2026
Reply from Hays Travel - Workington
Thank you so much for taking the time to share this lovely feedback. Clare will be thrilled to hear your kind words. Her enthusiasm and dedication to finding the perfect holiday for each customer is something we’re incredibly proud of, and it’s wonderful to know that it made such a positive impression on your visit.
We really appreciate you choosing us, especially later in the day, and I’m delighted Clare was able to help you find exactly what you were looking for. If there’s anything more we can do as you prepare for your trip, we’re always here to help.
Warm regards,
Rachel
Store Manager
Booking to egypt
Travel consultant Laura was very helpful friendly and knowledgeable and made booking our holiday really easy 10/10
January 28, 2026
Reply from Hays Travel - Workington
Good Morning, thank you so much for taking the time to leave a lovely review, we look forward to seeing you in store soon Laura :)
As always very polite and helpful
January 29, 2026
Reply from Hays Travel - Workington
Good Morning, thank you so much for taking the time to leave a lovely review, we look forward to seeing you in store soon Laura :)
Laura was very helpful and got us the…
Laura was very helpful and got us the best deal possible.
January 29, 2026
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Reply from Hays Travel - Workington
Thank you so much for your lovely feedback , this is very much appreciated 😊
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