Gayle was very informative,and patient helping us with our boarding passes for our cruise She also helped us pick a holiday in Turkey for September 27. Also another booking for Benidorm in February... See more
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Aidan was so knowledgeable and helpful when helping me book a surprise dream holiday for my parents. He looked for other alternative ideas, and gave me a variety of prices and dates. Thank you so muc... See more
Company replied
Gayle was very professional and informative. I was actually looking at the wrong hotel and she guided me back to what I was initially looking for. I have used other Travel agents and came back to Ha... See more
Company replied
Employee was patient and thorough, she tried to find the holiday to fit our budget and dates which were very specific. She also gave us a range of places to look at and things to do as we are no... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Murray Road, CA14 2AB, Workington, United Kingdom
- 01900837909
4.9
Excellent
538 reviews
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Reply from Hays Travel - Workington
How lovely! Thank you for your kind words. I hope to see you again soon > Lynne :)
Rachel is lovely,even remembered where…
Rachel is lovely,even remembered where it was I wanted to go,even though it was a couple of weeks since I spoke to her,holiday easily sorted
July 8, 2025
Reply from Hays Travel - Workington
Thank you so much for such a lovely review :) Always a pleasure to take care of you. See you again soon > Rachel
Highly recommend
Rachel went above and beyond to get us what we wanted for a very good price. Thanks Rachel
July 8, 2025
Reply from Hays Travel - Workington
Thank you for taking the time to leave me a review :) I really appreciate it. Speak again soon, Rachel
marched a quote and booed with local shp
July 6, 2025
Reply from Hays Travel - Workington
Thank you for booking with us. We hope to see you again in the future :) Rachel
Helpful in booking two holidays
Helpful in booking two holidays, showed us cheaper options on flight days and wasn't pushy to buy in anyway.
June 24, 2025
Reply from Hays Travel - Workington
Hi Joanne, thank you for taking the time to write a lovely review, it is really appreciated. Paula
Easy to book, with skill and expertise.
The member of staff was friendly, and helpful. We knew the holiday we wanted to book and she just got on with it, asked all the right questions and used her expertise well.
July 1, 2025
Reply from Hays Travel - Workington
Thank you so much for your kind words - we really appreciate it :) See you again soon > Clare
Reply from Hays Travel - Workington
Thank you for taking the time to leave a review - we really appreciate it! We look forward to seeing you again soon < Clare
Great service as always
June 22, 2025
Reply from Hays Travel - Workington
Thank you for taking the time to leave a review for Paula. It is always great for us to receive such positive feedback for the team. See you again soon > Rachel
Reply from Hays Travel - Workington
Thank you for taking the time to leave us a review - I really appreciate it. See you again soon > Rachel
Reply from Hays Travel - Workington
Thank you Gordon :) we look forward to seeing you again soon < Rachel :)
We came away with Malta cruise a lovely holliday…
We came away with a lovely holliday planned the assistant was very informative and helpful
June 24, 2025
Reply from Hays Travel - Workington
Hi Wendy, Thank you for taking the time to write a lovely review, it was a pleasure booking your holiday again, Paula
What proffesionals the staff was they…
What proffesionals the staff was they went above and behond to find a fantastic holiday for me on a cruise ship I can't thank them enough for helping me out I would definitely ❤️ recommend them .
June 25, 2025
Reply from Hays Travel - Workington
Thank you so much for your lovely review Susan, it was a pleasure booking it for you :) Thanks, Lynne
Rachel is always very helpful when…
Rachel is always very helpful when organising our holidays always gives great customer service
June 25, 2025
Reply from Hays Travel - Workington
Thank you so much for your lovely feedback this is very much appreciated 😀
Staff are very experienced in sorting…my holidays
Staff are very experienced in sorting out your needs
June 21, 2025
Reply from Hays Travel - Workington
Thank you for taking the time to leave a review - I really appreciate it :) see you both again soon, Rachel
Reply from Hays Travel - Workington
Thank you so much for taking the time to leave us a review - we really appreciate it :) see you again soon, Rachel & team
Helpful and informative as always.
June 22, 2025
Reply from Hays Travel - Workington
Hi Gillian, Thank you for taking the time to write a lovely review, Clare
Staff are always friendly listen to…
Staff are always friendly listen to your requirements and always manage to meet my needs
June 19, 2025
Reply from Hays Travel - Workington
Always a pleasure taking care of you both :) see you again soon
Grate staff
Grate staff, booking a first time cruise there where very helpful and had lots of information about the ship lona
June 20, 2025
Reply from Hays Travel - Workington
We are so excited for you to go on your first cruise - you are going to love it! See you again soon, Rachel & team
Knowledgeable & patient advisors
Knowledgeable & patient advisors, talked us through every step of the way
June 18, 2025
Reply from Hays Travel - Workington
Thank you for your kind words :) we look forward to seeing you again soon. Rachel & team
Fantastic consultant
Fantastic consultant, Clare I think, very friendly but professional. She was very knowledgeable and nothing was too much trouble for her., really patient with us.Smooth booking process
June 15, 2025
Reply from Hays Travel - Workington
Thank you so much for your lovely feedback this is very much appreciated 😀
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