The young man who served me gave me an excellent deal for Tenerife 2027 and was very friendly and informative. Rachel your team at Workington are always simply the best. Oh and they even made me a... See more
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Staff very helpful, nothing was a problem, gave good advise, went through the paper work in every detail. Helped with setting up the Hays app on my mobile.
Company replied
Laura was very friendly, helpful , and efficient she showed us different cruises and helped me and my husband choose the one that was most suitable for us.
Company replied
Rachel and team were very friendly and helpful, we got the information we needed and booked our holiday hassle free. Great service as always.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Murray Road, CA14 2AB, Workington, United Kingdom
- 01900837909
4.9
Excellent
615 reviews
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Great Service and advice
We went to book a holiday to Aruba
Rachel at the Workington Branch, was great, she was very knowledgeable and gave great advice. We chose Hays to book our holiday due this being a local company
October 17, 2025
Reply from Hays Travel - Workington
Thank you so much for your review! It means a lot that you chose our team at Hays Travel Workington to book your trip, Wishing you an amazing holiday in Aruba, and we look forward to helping you plan your next adventure! Kayleigh :)
Great service from Rachel
Great service from Rachel
She gave us lots of information and tips which helped us make our decision.
Holiday all booked … thank you Rachel 😊
October 23, 2025
Reply from Hays Travel - Workington
Thank you so much for your lovely feedback! We're thrilled to hear Rachel was able to provide such helpful advice and make your holiday planning smooth and enjoyable. We’ll be sure to pass on your kind words to her — she’ll be delighted! Wishing you a fantastic holiday and we hope to help you again in the future 🌟 Laura
Fabulous service
Clare was great got everything sorted in no time. She is a credit to your team. Really friendly xx
October 22, 2025
Reply from Hays Travel - Workington
Thank you so much for your lovely feedback, this is very much appreciated 😊
Very helpful prompt information…
Very helpful prompt information mentioned about booking extras like car parking and insurance all very easy to book
October 21, 2025
Reply from Hays Travel - Workington
Hi Susan, Thank you for taking the time to write a lovely review it is appreciated, Paula
Reply from Hays Travel - Workington
Hi Paula, Thank you for booking with me and taking the time to write a lovely review, Paula
I went in with a clear idea of what I…
I went in with a clear idea of what I wanted. The lady that served me was able to get everything I wanted and more. She was very efficient and even checked the trains from Charles de Gaulle to Disneyland. I was going to sort my own insurance but she showed me the quote with Hayes and it was very reasonable, so added this too. All done quickly and efficiently. Thank you
October 19, 2025
Reply from Hays Travel - Workington
Thanks so much for your kind words! We're glad everything went smoothly and that our team could help with those extra touches. Have an amazing trip! Rachel, manager
They were professional
They know how to have a laugh and joke aswell as book our tenerife holiday and we always book our holidays with hays in workington. They are the best travel agents in workington. They also book special assistance for my partner aswell. They were also professional
October 19, 2025
Reply from Hays Travel - Workington
Thank you for leaving such a lovely review :) we look forward to seeing you in store again soon, Rachel
Very helpfull
October 19, 2025
Reply from Hays Travel - Workington
Thank you for taking the time to leave a review for Aidan - I shall be sure to pass on your review to him :) Rachel, manager
Clare extremely helpful
Clare extremely helpful in organising our next trip, love Hays, they really go the extra mile. In safe hands with them
September 28, 2025
Reply from Hays Travel - Workington
Thank you so much for leaving Clare such a glowing review - I will be sure to pass on your comments. Many thanks, Rachel - manager
Made our booking so easy,very relaxing…
Made our booking so easy,very relaxing !!!,Claire very knowledgeable about our cruise,a very big thankyou.😊
October 15, 2025
Reply from Hays Travel - Workington
Thank you so much for taking the time to leave such a lovely review this is very much appreciated 😊
Highly recommend
Clare was super helpful and gave us several options to consider. There was no pressure to booking and answered all of our questions.
October 14, 2025
Reply from Hays Travel - Workington
Thank you so much Lisa for taking the time to leave such lovely feedback . This is very much appreciated 😊
Very helpful and pleasant staff
Very helpful and pleasant staff. New shop in Workington is lovely. Well set out and spacious. Gives a bit more privacy when discussing holiday and payments etc. Would definitely recommend to others.
October 8, 2025
Reply from Hays Travel - Workington
Thank you so much for leaving Laura such a lovely review. We think the new shop is lovely too :) Look forward to seeing you in store again soon, Rachel
Great travel agent.
I have booked with Hays before I would certainly recommend them my Hays shop has wonderful staff especially Rachel very knowledgeable and thorough and friendly.
October 7, 2025
Reply from Hays Travel - Workington
Thank you so much :) always a pleasure booking holidays for you both. See you again soon, Rach
Reply from Hays Travel - Workington
Thank you Jason - we look forward to seeing you instore again soon :) Rachel
Very knowledgeable and helpful
We had very specific things we wanted and had not considered a different airport or airline. However Rachel planted the seed and we decided to go with her recommendations after taking her advice to have a look. Very knowledgeable and helpful. Nothing was too much trouble and best prices found.
September 28, 2025
Reply from Hays Travel - Workington
Thank you so much for such a glowing review - I really appreciate it :) Lovely to see you again & see you in store soon. Rachel
Rachel went above and beyond
Rachel went above and beyond. She was fabulous and found us an amazing deal.
She asked lots of questions and knew exactly what we wanted from our family holiday. She was knowledgeable and professional and a pleasure to book with.
I will have absolutely no hesitation in recommending Rachel to family & friends or booking again with her the future.
An absolute credit to Hayes Workington.
September 8, 2025
Reply from Hays Travel - Workington
Hi Hayley, Thank you for choosing Hays Travel to book your holiday, and for taking the time to write such a lovely review, Rachel
Polite was so Paula
The lady who served me (Paula) was polite and guided me through the process of booking a holiday so professionally. Hays Travel will be my go to place for holidays from now on. Thank you
September 18, 2025
Reply from Hays Travel - Workington
Thank you so much for leaving Paula such a rave review :) I will be sure to let her see your comments. Thanks, Rachel (manager)
Reply from Hays Travel - Workington
Thank you Keith :) We look forward to seeing you again soon in store. Rachel
Rachel was extremely helpful in finding…
Rachel was extremely helpful in finding us a suitable holiday at short notice, and also suggesting if I downloaded the Lidl app we would get a £65 refund. She kindly took my phone and did it for me.I think she went above and beyond the call of duty, but have found previously that Hays staff always do.
September 17, 2025
Reply from Hays Travel - Workington
Thank you so much for taking the time to leave a review. It was a pleasure helping you with your last minute plans for the summer. We look forward to seeing you in store again soon :) Rachel
We booked a family holiday with Hays…
We booked a family holiday with Hays travel in July, 16 of us and Hays managed to get us all in the same hotel which is a feit in itself.
We have now just booked a cruise and stay through Hays and very pleased with the outcome.
Many thanks to Claire in Hays travel Workington, brill 😊
Like the new store
September 6, 2025
Reply from Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
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