I was wanting to improve the CCTV coverage at the rear of my house but could not run a coax cable to the best position for the camera. I spoke to Gary in the sales department at HDCCTV and he came... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I was wanting to improve the CCTV coverage at the rear of my house but could not run a coax cable to the best position for the camera. I spoke to Gary in the sales department at HDCCTV and he came... See more
Company replied
Fast delivery for products and knowledgeable technical team. Good quality products. Any questions are answered rapidly and expertly. No hesitation in recommending this company - I have used them for a... See more
Company replied
Absolutely excellent company. I knew roughly what I wanted & what I didn't & had a very informative call with one of the sales team who gave me straight up, honest information, rather than 'selling'.... See more
Company replied
Amazing service from the team at HDCCTV. I've had my CCTV setup for around 2 years now and it's never let me down. I also bought a second set which is installed at a friends which he loves also. The c... See more
We supply High Quality HD CCTV and IP CCTV systems at Great Prices with Next Day Delivery. Buy CCTV Cameras, CCTV Systems, CCTV Monitors, CCTV Cables and CCTV Accessories with up to 3 Years Warranty and Excellent Technical Support. We also offer Free Remote Site Surveys, contact us to discuss your requirements. T: 020 8126 6666 E: sales@hdcctv.co.uk
Quadrant House, 47 Croydon Road, CR3 6PB, Caterham, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery, good quality products - slight problem with a missing password but sorted out very quickly. I will definitely be using this company again.
Brilliant advice and excellent service. I would not hesitate to recommend.
I recently purchased a CCTV recorder and camera, but messed up and ordered incompatible components. HDCCTV picked this up and contacted me before debiting my account and provided excellent advise, which enabled me to order the correct components.
Good video guidance and very good delivery
Message sent to company via their web message page:
"First of all I wanted to say that I found you via a google and youtube search. It was your CEO doing a product review / comparison on YouTube that led me directly to your site.
It looks professional and says all of the 'right' things to entice someone into believing that you put your customers needs and service first.
To that end I gave my contact details for a survey for 5 or 6 camera system.
I was called early the next morning by a young Asian man, however the call kept cutting off because of a bad connection. On the 3rd attempt I was describing what I wanted and it became quite clear that the young man in question wasn't paying attention to what I was saying, nor what I had requested from the enquiry form.
This call then dropped.
I expected him to try again in a few minutes, or when hours had passed, assuming he was on other calls he would call the next day.
It's been several days and he still never called back.
I find this to be sufficient information to show just how much you care not only about a possible sale, but the quality and training of your staff and the level of service and aftercare I could have expected from your company.
If this has not been intercepted by that young man and immediately deleted before the management can read it, then I would strongly urge you to reconsider that person's employment or his position in the company, as you have lost an almost definite sale and a customer.
And if this is read by that same person, shame on you. You might not have your 'dream job' sailing around Monte Carlo with money and fame, but how you treat people and the customers of your employer says a lot about your character. And your character is severely lacking."

Reply from HDCCTV
Really good quality cameras and the app makes it so easy to see what’s going on around the property.
Very easy to deal with and VERY helpful if anything is wrong as I found out, (turns out nothing was wrong)
Excellent service. My follow-up questions were answered quickly by very helpful staff. Highly recommended.
Thank you so much for saving our skin. An installer fitted an incompatible CCTV system where we use macs throughout our network. the CCTV DVR they installed failed within 3 weeks leaving us out of action. I'm so glad we found you. Your support and knowledge is amazing. Between you and IQ (the manufacturer of the 4 channel unit we have, you've saved our skin. I can't thank you enough. All is now being sorted so fingers crossed, the last of our problems will be soon over. Thank you so much, you're on the christmas card list lol.
Use HDCCTV for many years and they offer quick response, great knowledge and sell the latest kit. Very good company to deal with!
Excellent company to deal with. Friendly, fast and when I had an issue with some hardware , it was resolved without any quibbles. Highly recommended.
Concerned when I bought main box it would not connect and link up with existing system. Took me 2 minutes to set up! If you have concerns talk to the company on the telephone. very helpful service.
Fantastic system, company and service! Will mention the after service as I had a couple of problems setting up my system but the guys were always there to help whether it was online chat or late night emails! Would 100% recommend! Also the 4mp set up is insane!
I've used HDCCTV for a number of years now, they have always been reliable and the communication with them is excellent. Exactly how a company should operate.
Absolutely the BEST CCTV supplier, Perfect advice from professionals..
Quick tracked 1 hour delivery slot and knowledgeable staff with real skills not on-line cardboard box shifters or just refer you to manufacturers websites.
Real quality kit... Remember..you get what you pay for!
Thanks very much HDCCTV !
Excellent, professional service with quick delivery times. have used on a number of occasions and have never failed to deliver with fantastic products at good prices.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.