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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the product quality, describing items as watery, bland, and lacking in flavor, often comparing them unfavorably to cheaper alternatives. Consumers also felt that the products were overpriced, especially given the perceived decline in quality, and many stated they would no longer purchase from the company. There were frequent complaints about changes to recipes, with people noting that the new versions were inferior to the originals and contained undesirable ingredients like rapeseed oil. Additionally, some people were dissatisfied with the product design, specifically mentioning that the cans do not stack properly, causing inconvenience. A few customers also reported finding foreign objects in their soup, raising concerns about manufacturing quality control.

What people talk about most

Product

Users describe negative interactions with product, with many reviewers expressing disappointment regarding... See more

Quality

Consumers find quality to be negative, with many reviewers expressing disappointment and describing products... See more

Price

People report negative experiences with price, with many reviewers finding the cost absurdly high and... See more

Value for money

Customers consistently express dissatisfaction with the value for money, citing ridiculously high prices and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Their soup cans are designed incorrectly. They can no longer be safely stacked on top of each other raising the real risk that a heavy can could fall onto a small child from a significant height. Also... See more

Rated 1 out of 5 stars

Opened brocoli and stilton yesterday went down the sinkvtoday curried butternut squash is going the same way No taste yesterday just weirdness and today the currys there in a water tasting backgrou... See more

Rated 1 out of 5 stars

Why have you started putting rapeseed oils in your soups! I haven't bought any since this change + I know I'm not the only one, you may aswell start putting engine oil in your products ,as it is just... See more

Rated 1 out of 5 stars

Too much sugar and so overrated better off going to Lidl or Aldi even Sainsbury’s own are half the price and taste better Expensive because of the amount of advertising this company uses Honestly... See more


1.4

Bad

TrustScore 1.5 out of 5

349 reviews

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Rated 1 out of 5 stars

Pure greed - try the alternatives, just as good

Used to love their products and then they became incredibly greedy... the price is beyond absurd. So guess what? I no longer buy them. Supermarket own are just as good. So thanks for being so greedy and short-sighted Heinz, you nudged me to try the alternatives, and I won't be coming back

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

They went downhill years ago when the…

They went downhill years ago when the employed a CEO that changed recipes. Oxtail? Disgusting, try Tesco own brand it's far superior and budget priced, not over inflated to maximise profits by peddling cheap ingredients and charging top dollar. Heinz beans and pork sausages! Lol! Made with Richmond sausage. That's not a selling point. I wouldn't put any product manufactured by them into my body. Especially not one filled with so many additives and little meat. More overpriced barely edible crud.

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

Heinz squeezable Mayo is such a waste…

Heinz squeezable Mayo is such a waste of food. Because is is the same a Mayo in a jar, it is too thick to be squeezed so it a) splutters out a lot making a mess and b) it is near impossible to get the remaining 1/4 out of the container so this likely gets thrown away by most. A far better option is the cheaper one sold by Lidl, made by Batts

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

The baked beans are rank

The baked beans are rank, absolutely bloody horrible. Added salt and even more but could not make them any better..tasted like they had been put through a washing machine cycle. Avoid like the plague.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Really impressed with the service

Really impressed with the whole experience. We ordered one of the custom printed Heinz bottles as a joke gift for someone who absolutely hates ketchup, and it turned out brilliantly.

The ordering process was simple and straightforward, dispatch was very quick, and the print quality was excellent. The finished bottle looked great and made a perfect funny gift.

All in all, a fantastic service and a really fun idea done properly.

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

The sauce in Heinz Beans has changed…

The sauce in Heinz Beans has changed and tastes awful. After a couple of weeks of storage, of tins well within sell-by date, the sauce turns sour. Disgusting from Heinz, especially since lots of consumers have complained. GET BACK TO THE OLD RECIPE AND BEAN TO JUICE RATIO. Until that is done, I will never buy Heinz anything again.

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Back to Campbells for me

Just had ( well 2 sips of) and tin of Broccoli and Stilton! I am not quite sure what was actually in the tin, but it had the appearance of dishwater and the taste of, well not very much really! Totally awful! I had 2 sips and it went down the sink! Back to Campbells for me I think, at least their soups are thick, creamy and tasty!

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

Watered down cheap and barely edible

Heinz tomato ketchup is extremely watery, compared to years ago.. it's no longer classed as tomato ketchup to me it's been very watered down for obvious reasons of more money in their pockets while the price of heinz goes up. Heinz beans also used to be among the best but now I rate it the worst as supermarkets own brands are far more superior. It's all watered down crap with no flavour. For me I'll be avoiding heinz.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Heinz soup very watery

What has happened to the quality of heinz Soups they are not how I remember them. Watery tasteless absolutely awful. They used to be so thick and creamy. Won't be buying again

April 14, 2026
Unprompted review
Rated 3 out of 5 stars

Lack of actual meat

This soup was extremely tasty,filling with nice thick liquid,the only thing IAM disappointed in is the title says Steak and potato soup,it took me quite a while to find the 3 pieces of meat,the size of which was microscopic,very disappointing when you look at the picture on the can then open ,heat and pour and its full of carrots and potatoes no meat

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

HEINZ TIN OF TOMATO HOOPS

A few days ago I bought a tin of heinz tomato hoops. They tasted dreadful. In fact I got the tin out of the bin to see if they were low fat. I have not bought any for over 10 years and surprised how much they have changed. Certainly no flavor at all.
Will not be buying them again

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

HEINZ BIG-CON BEEF & VEG SOUP

I am disgusted by the greed of this company. Not satisfied with rip-off prices they've now watered down Beef & Veg Big Soup. You used to have to dig it out of the tin, now so full of water it just pours out. This along with small fragments of veg and tiny shreds of meat make this a totally unacceptable product. I use soup to make "stew" the easy way, meat and veg in a big bowl and chuck in the soup. This soup has become useless for the purpose so I will buy some other make in future.

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

Bought Heinz spaghetti bolognaise from…

Bought Heinz spaghetti bolognaise from Sainsbury’s. It was watery, with barely any bolognaise. Lidl Newgate spaghetti bolognese is far superior, with a thick sauce. Wouldn’t touch Heinz products again. Expensive and mediocre quality.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Well today as before I opened a tin of…

Well today as before I opened a tin of your lamb and veg big soups. The first time I forgave but this is beyond belief. I found a piece of lamb in it!

Shocking eh! 1 solitary piece of lamb. The last tin I opened was beef stew. Same thing. 1 solitary piece of beef.

Surely you can't call it beef or lamb if there is a piece of meat as big as my finger nail in it?

Last time I use. Total rip off

Regards

G davies-rigby

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

TrustPilot removes negative reviews of…

TrustPilot removes negative reviews of Heinz soup . Sent in my receipt as proof of purchase . Keep getting pathetic emails asking me to prove I dealt with Heinz . What part of receipt do they not understand . I have come to the conclusion that Heinz Pays to remove bad reviews

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

My tastebuds? No! Everyones.

I wondered if it was me, but then I took to finding reviews. It's not me - it's everyone! When are you going to address the tasteless watery problem with your soups? I grew up with Heinz soups always preferring them to other brands, but no more! Please give us a sign when they are back to being proper soups. Thank you.

March 14, 2026
Unprompted review

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