Helgray Reviews 

99
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

AVOID! No watch delivered. No support emails answered. Stay away! I figured these guys must be gone by now, but they actually had the audacity to send me a new marketing email the other day, so I fe... See more

Rated 1 out of 5 stars

Bad service, no watch, money fraudulently taken fron my Bank account without authorisation. They took money on pretence watch was delivered but they cannot provide details of courier or tracking num... See more

Rated 1 out of 5 stars

Helgray, Makara watches are horrible companies owned by a crook!I bought 3 watches and only received 1. They ignore emails and do not post a customer service phone number. They think they can keep rip... See more

Rated 1 out of 5 stars

Bought a bomber about a year ago, unlike many of the reviews here I did actually receive the watch in relatively decent time. Initially I thought it was ok despite not wearing often as have lots... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Inspired by vintage timepieces, Helgray watches are adapted to comtemporary styles and powered by modern engines, without breaking the bank.


Contact info

1.2

Bad

TrustScore 1 out of 5

99 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(99)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LOVE Helgray

Bought a Helgray through the Kickstarter and my husband loves it. I would absolutely recommend Helgray to anyone looking for a beautiful, quality, relatively affordable watch. It has held up to my husbands rough treatment and it sill looks like new.

April 30, 2018
Unprompted review
Rated 5 out of 5 stars

Repeat buyer

I’ve had two helgray hornets. Silver and black. Simply amazing watches especially for the price point. Fit and finish are on par with brands costing so much more.

April 30, 2018
Unprompted review
Rated 5 out of 5 stars

I love my Helgray Hornet Fighter

I love my Helgray Hornet Fighter; it’s low maintenance, accurate and looks good as hell. International shipping was efficient, fairly cheap (other options considered) and questions answered very quickly.
10/10 would buy again!

April 30, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant Watch!!!

Absolute cracking watch... has all the detail of a premium watch and looks fantastic
Delighted with it !!!

April 30, 2018
Unprompted review
Rated 5 out of 5 stars

Helgray is amazing!

The watch I bought was a green Silverstone. The watch came as expected and is beautiful. No visible flaws and the watch came with two beautiful bands that compliment the watch perfectly. The value factor is amazing. I would recommend Helgray to anyone

April 29, 2018
Unprompted review
Rated 5 out of 5 stars

I have neither before nor since come across a watch as aesthetically pleasing and technologically accomplished as the Helgray Hornet at a price under £1,000 let alone under £250...

I have neither before nor since come across a watch as aesthetically pleasing and technologically accomplished as the Helgray Hornet at a price under £1,000 let alone under £250. If you're looking for a great looking, high performing watch but don't fancy shelling out a small fortune to get one on your wrist, Helgray and timepieces like the Hornet are just the thing for you (and me).

April 29, 2018
Unprompted review
Rated 5 out of 5 stars

I have the Helgrey Silverstone and the…

I have the Helgrey Silverstone and the Makara bronze and love them. Recently I wife started wearing the silverstone and she gets asked so many times what kind of watch it is and how great it looks. I always keep my eye on Helgrays social media pages for upcoming watches.

April 28, 2018
Unprompted review
Rated 5 out of 5 stars

Helgray does it AGAIN!!

Style, options, quality materials, size, value and Helgray's reputation makes this Bomber a easy purchase.

These watches come in a variety of color options AND each comes with the quality you expect for much less.

April 28, 2018
Unprompted review
Rated 1 out of 5 stars

As with all of the others here

As with all of the others here, ordered a Hornet and used it regularly for around 9 months until the minute hand came loose within the bezel while the hour hand stayed stuck in place. Contacted Support with my issue looking for it to be repaired or replaced.
After several emails with no response other than the automated ticket number, I've yet receive a reply. After searching and reading many reviews like the ones listed here, with so many in the same situation, I feel as if my $300 purchase is lost with a lesson learned. Horrible/non existent customer service, period.
Do not purchase from this "company"!

February 28, 2018
Rated 1 out of 5 stars

Never order a Helgray watch!

I ordered the helgray hornet. The red bezel knob fell off within two and a half months of receiving it. That wasn't what angered me. I sent their customer service an email. Not for a replacement watch....just the knob. No response except for an automated email saying they received the complaint. It has been four months now of me sending emails, to the point of me threatening legal action through the BBB. Absolutely no response! Never order anything from Helgray. You will regret it.

February 22, 2018
Unprompted review
Rated 1 out of 5 stars

Helgray -Horrible Customer Service

I unfortunately made the mistake of buying a funded watch last March. The Helgray hornet I ordered came late, but I found it to be a beautiful time piece.

Fast forward a year and a half and I'm left with a small issue. The minute hand fell off the watch face. I reached out to customer service via an email, and waited a week before reaching out the the Facebook page for assistance. They ignored me after opening my messages over the course of a few days.

I posted a couple comments on their Instagram, and got blocked fairly quickly.

July 21, 2017
Unprompted review
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