Helpling Singapore Reviews 

4,369
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,074 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, punctual, and hardworking staff who deliver exceptional cleaning standards and leave homes sparkling clean. Consumers also appreciate the prompt and very helpful customer service team, noting how easy and convenient it is to schedule appointments and manage cleaning arrangements. However, some people mentioned minor drawbacks such as vouchers that cannot be applied to regular services, unreturned chat messages, or website interfaces that feel unintuitive. Despite these occasional hurdles, reviewers remain extremely satisfied overall and continue using the reliable home cleaning services.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that cleaners are punctual, polite, meticulous, and... See more

Service

Reviewers highlight high satisfaction with the cleaning service, noting that helpers are punctual, thorough,... See more

User experience

Clients share positive opinions on user experience, noting that the app is easy to use, intuitive, and... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful, patient,... See more

Quality

Customers consistently note positive experiences with quality, expressing high satisfaction and appreciation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have booked a couple of once off cleaning for major holidays. So far, i am impressed with the cleaning. Now, i engaged a helper to come every 2 weeks for general cleaning, as i like her standard of... See more

Rated 5 out of 5 stars

Our cleaner, Naw Blessing Phaw, is amazing! She’s always on time, she always proactively re-confirms a day in advance, she’s super kind, and then she leaves our house ‘shining’ every time. A huge plea... See more

Rated 5 out of 5 stars

She is hardworking, understands conversation well, and polite. My wife and I we are happy with her performance. We want to apologise because we go overseas for trips 4 to 6 weeks per year, and... See more

Rated 5 out of 5 stars

Helpling is a company that provides home cleaning services. Got a fortnightly 3-hour cleaning service and it’s been great so far! The cleaner is friendly, professional and meticulous in her work. I wo... See more


Company details

  1. Cleaning Service

Written by the company

✓ Trusted 5-star Concierge For Home Services ✓ Trusted & Legal Service Providers ✓ Full Satisfaction Guaranteed


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(4,369)

1,052 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience with Helpling

Great experience with Helpling! My current cleaning professional is very meticulous and cleans very well. I am very happy and thankful to have her to clean my house. She has been a great help. Helpling’s customer service is great too, their replies are always prompt.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

It has been a very pleasant experience…

It has been a very pleasant experience in engaging Helpling in their service. I have been engaging Phyu Zin Kyaw for the regular cleaning service for my home and been glad and happy with the service thus far. Definitely will recommend their service to others.

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Helpling has very well trained people…

Helpling has very well trained people who help people like me with household chores; washrooms, vacuuming and mopping of rooms.
They come once every 2 weeks and that is already very good for me.
One of their workers by the name of Kay has been helping me with my home for almost a year.
She is absolute gem and I am very lucky to have someone like her cleaning my home.
She is thorough and is very polite.
Thank you Helping.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Helpling provided a good cleaner for…

Helpling provided a good cleaner for the job, and the overall experience was smooth. The app was simple and straightforward to use, from booking to managing the service. Happy with the platform and the cleaner assigned.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

As I initially selected the wrong recurring day for the cleaning, it was easy to contact the home advisors to reschedule the day of cleaning. Good customer service! Cleaning staff was also very proficient.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

High Quality Cleaning

Thoroughly impressed with the Helping product. Great customer service and easy scheduling. High quality and reliable cleaning across multiple cleaners. Highly recommend.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Helpling Su Yi Tun

Highly recommend Helpling! My helper Su Yi Tun is incredibly kind, efficient, and shows great initiative without needing any reminders. On top of that, the company's customer service is excellent and always responsive to enquiries.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Assigned lady EL did a fantastic job in…

Assigned lady EL did a fantastic job in her cleaning. As usual Helpling may be on the higher tier charges, but they had set the benchmark high enough for me not to change to another cleaning company.

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service⭐️

I am pleased with the ease of booking a slot for the cleaning service.

I appreciate that customer service is fast and efficient.

I would like to thank Ms Khai for the wonderful service given. She is polite, friendly, and fast in completing delegated tasks. Thank you Ms Khai!(:

June 19, 2026
Unprompted review

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