Helpling Singapore Reviews 

4,369
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,074 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, punctual, and hardworking staff who deliver exceptional cleaning standards and leave homes sparkling clean. Consumers also appreciate the prompt and very helpful customer service team, noting how easy and convenient it is to schedule appointments and manage cleaning arrangements. However, some people mentioned minor drawbacks such as vouchers that cannot be applied to regular services, unreturned chat messages, or website interfaces that feel unintuitive. Despite these occasional hurdles, reviewers remain extremely satisfied overall and continue using the reliable home cleaning services.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that cleaners are punctual, polite, meticulous, and... See more

Service

Reviewers highlight high satisfaction with the cleaning service, noting that helpers are punctual, thorough,... See more

User experience

Clients share positive opinions on user experience, noting that the app is easy to use, intuitive, and... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful, patient,... See more

Quality

Customers consistently note positive experiences with quality, expressing high satisfaction and appreciation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have booked a couple of once off cleaning for major holidays. So far, i am impressed with the cleaning. Now, i engaged a helper to come every 2 weeks for general cleaning, as i like her standard of... See more

Rated 5 out of 5 stars

Our cleaner, Naw Blessing Phaw, is amazing! She’s always on time, she always proactively re-confirms a day in advance, she’s super kind, and then she leaves our house ‘shining’ every time. A huge plea... See more

Rated 5 out of 5 stars

She is hardworking, understands conversation well, and polite. My wife and I we are happy with her performance. We want to apologise because we go overseas for trips 4 to 6 weeks per year, and... See more

Rated 5 out of 5 stars

Helpling is a company that provides home cleaning services. Got a fortnightly 3-hour cleaning service and it’s been great so far! The cleaner is friendly, professional and meticulous in her work. I wo... See more


Company details

  1. Cleaning Service

Written by the company

✓ Trusted 5-star Concierge For Home Services ✓ Trusted & Legal Service Providers ✓ Full Satisfaction Guaranteed


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(4,369)

1,052 reviews in the last 12 months

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Rated 5 out of 5 stars

Great household assistance

Zin has done a wonderful job again, she requires little direction and is able to carry out good work independently. She is friendly and efficient, it’s always a joy to have her help in our house.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Prompt cleaning service to ease your load

We just came back from a trip overseas and the house was in need of some cleaning and dusting. Booked a session with Helpling yesterday and the cleaner came promptly today. She was punctual, organised in her work and meticulous. Definitely a much needed help during this post holiday blues period!

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

The staff responds to my queries very…

The staff responds to my queries very promptly.
Tin tin is a very diligent helper. She always reaches our house early and extend her cleaning time.
She is friendly and helpful.
She cleans our house throughly, leaving us with a super clean house everytime she completes her works.
We would greatly recommend tin tin to anyone looking for a helper.
Good job Tin Tin!

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

User friendly

Has an app that was easy to schedule and reschedule appointment. Helper was also very friendly and hardworking. 5 STAR RATING TO THE HELPER WHO CAME FOR THE FIRST CLEANING SESSION!

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Had Moe to help us for 2.5 hours, she’s friendly and professional, and manage to finish the tasks given with standard. The booking application is very user friendly as well, will definitely continue the service

May 31, 2026
Unprompted review

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