Henleys Estate Agents Reviews 98

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience working with this estate agent. They were professional, responsive, and very helpful throughout the entire process. From arranging viewings to answering all my questions quic... See more

Rated 1 out of 5 stars

Extremely unprofessional - would not waste my time again with these people - there are many good estate agents so why go with such unprofessional ones like these

Rated 5 out of 5 stars

They are a great team .Always willing to do the extra mile to please and satisfy customers at all times . From pre sales to completion has always been seemless with them . Its always been a grea... See more

Rated 5 out of 5 stars

I'd like to thank Bob, Ken, Victor & Gill for making my move in a smooth and stress-free process! A great team who go out of their way to ensure the customer experience is a good one, a lesson that... See more

Company details

  1. Real Estate Agency

Written by the company

Henleys Estate Agents are licensed ARLA agent and a high-profile, independent Estate Agency specialising in Residential / Commercial Lettings and Management, Block Management and Sales. Our aim is to consistently provide efficient service, focused on quality and committed to successful long term business relationship with our clients and customers. The benefits of dealing with a licensed ARLA agent are that the Landlords and Tenants can be assured- • To be consulting with qualified and trained agent who can give you professional up to date advice and guidance. • That the money is protected by a Client Money Protection Scheme. • That you are dealing with an agent who follows a Code of Practice and Rules of conduct laid down by their professional body. • That your agent has Professional Indemnity Insurance. • That you have a route to redress should something go wrong. We are proficient in providing Lettings Management Service. We can manage the properties on your behalf and advise you on how to prepare your property for Let so that you receive the best rental income from your investment. We also provide free Market Appraisal and Valuation. Our hands on Managing Director Ken Makkar has been working in Estate Agency for several years. The experience gained over the years means Henleys Estate Agents clients can be rest assured they are in safe hands throughout their contact time with the Company. Having successfully handled a diverse range of properties over many years, Henleys have now also entered the field of block management. We regularly receive referrals from our growing number of clients throughout West London.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

98 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Really helpful team here

Really helpful team here. They are managing my portfolio of properties for me whilst I travel for work. They respond to tenants in a timely manner and all rents processed in an efficient manner. The back office admin team along with the lettings manager Mikhil are all a real asset to the company. Good job team Henleys

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Mikhil gave me exceptional service. He was very helpful and had the answers to all my questions. A great asset!
Thank you Mikhil!

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

5 star experience

Mikhil is very professional in his knowledge about the industry. He was able to resolve an issue I had with my tenants. I was glad to be acquainted with Henleys as they gave me the right advice

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

The Platinum Standard Team at Henleys Estate Agents

Henleys Estate Agents as a collective team have always been completely thorough and professional in their approach towards both Landlords and Tenants, impartially and continuously providing a gold star service. Faultless customer service and seamless communication is of extremely high standard and always in a timely manner. Guidance on property matters are provided well within the parameters of integrity and efficiency, striving towards solution focused outcomes. I have personally been a loyal customer for over 10 years as I have not had any reason to take my custom elsewhere. Highly recommend Henleys to anyone who wants a professional, platinum standard and honest agent to work with.

January 3, 2021
Unprompted review
Rated 5 out of 5 stars

They are a great team .Always willing…

They are a great team .Always willing to do the extra mile to please and satisfy customers at all times .
From pre sales to completion has always been seemless with them .
Its always been a great pleasure doing business with a family run cohesive unit alike them .
Their " ready to serve and ready to deliver " approach makes them to stand out from the rest.
I have no hesitation whatsoever in referring their services to others .

Kish Veer

January 2, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing team

Amazing team , very supportive and very reliable.
My request always is bean resolve as Requested.

I’m very very happy with the team and management.

Jayen Valji

January 2, 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful and cooperative

Henleys were my previous estate agents. Ken and Jill have been especially helpful and cooperative during my tenancy, and even long after I vacated the property under their management. Thank you folks. All the best.

January 2, 2021
Unprompted review
Rated 5 out of 5 stars

I am most impressed with Bob who …

I am most impressed with Bob who arranged my purchase at such a reasonable price. He is very dedicated and always returned my calls and kept me abreast with the progress throughout. I shall definitely recommend them to all my friends and family and certainly use them in the future. Thank you Bob for all your help.

December 6, 2017
Unprompted review
Rated 5 out of 5 stars

Friendly, professional service!

I'd like to thank Bob, Ken, Victor & Gill for making my move in a smooth and stress-free process! A great team who go out of their way to ensure the customer experience is a good one, a lesson that many an estate agency should learn.
Would recommend to anyone looking to deal with adept professionals who just get the job done.
Thanks again!

March 14, 2016
Unprompted review
Rated 4 out of 5 stars

Office visit to find a place to rent.

I had a very positive experience when I visited Henleys Estate office to find a 3 bed house to rent. I was greeted by a warm welcome. It was very cold outside but the office was warm and comfortable. The receptionist assured me I was going to be seen by the lettings officer within a short time - which is what happened. The lettings officer went through all my needs in an effort to match me with the right place. I felt I was given all the attention. I was informed of my choices and it made it easy for me to make a decision. The service was very professional!!

March 16, 2015
Unprompted review

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