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Rated 1 out of 5 stars

This is an update on my boiler experience with Here4Heat based in the Chichester aria, read my forma review for full story. This is an update it’s now around a year on since exposing this company for... See more

Rated 5 out of 5 stars

Once more impressed with the Here4Heat team! Kept informed about arrival times of the engineer by the lovely Donna for the appointment to fit the required parts as expertly diagnosed from their first... See more

Rated 5 out of 5 stars

We have now been using Here4Heat for a number of years. Why? Because our experience with this company has been first class. We have found them professional in all aspects of their business. Und... See more

Company replied

Rated 5 out of 5 stars

Our boiler broke down unexpectedly. Here 4 Heat quoted us promptly for repairs or replacement. As we had no heating or hot water they fitted us in really quickly. The fitters did an excellent job v... See more

Company replied

Company details

  1. Gas Installation Service

Written by the company

Oil, Gas & LPG. Heating, Plumbing and Renewable Energy


Contact info

3.7

Average

TrustScore 3.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Make them your first call!

These are the guys to go to! Phoned at 0930 to report a faulty boiler and by 1100 the boiler was fixed. Knowledgable guys who provide a great service. Highly recommended.

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

Credit for Here4Heat

We have now been using Here4Heat for a number of years. Why? Because our experience with this company has been first class. We have found them professional in all aspects of their business.

Under Steve’s direction and encouragement, Here4Heat strive to ensure the customer’s needs and how they are treated are of paramount importance. This is amply illustrated by the way Steve responds to customer reviews on Trustpilot.

We have just had a new Worcester Bosch 550 CDI boiler installed. Once again, the fitters Shane and Jack impressed us enormously with their high standard of work.

Many thanks again Steve, Donna, Shane and Jack.

January 31, 2023
Unprompted review
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Reply from Here4Heat

What a bit of kit the 550 CDi Highflow is!!!

Thank you so much for this fantastic review. I have passed on your comments to the whole team. Such feedback and appreciation really lifts everybody.

Rated 5 out of 5 stars

New boiler installed by Here4Heat

I've just had a new boiler fitted by Here4Heat having been a customer of theirs for about 15 years and recommend them very highly. Thanks to Donna in the office for facilitating arrangements as soon as possible and to the engineers working with great care in my home!

January 3, 2023
Unprompted review
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Reply from Here4Heat

Thank you for taking the time to leave such a positive review. Your ongoing loyalty is much appreciated and I will ensure your kind feedback is passed onto the team.

Rated 5 out of 5 stars

A thoroughly professional job

Here4Heat did a thoroughly professional job at a competitive price fitting our new combi-boiler. We had had an unsatisfactory experience with an organisation insuring our old boiler against breakdown and we now have real peace of mind that the manufacturer's warranty on the new boiler will be backed up by Here4Heat who are also able to carry out annual servicing. A small but important point worth noting is that the admin/paperwork appears to be dealt with as a separate task thus allowing the engineers to concentrate on what they are best at - namely the technical aspects of the work.

January 19, 2023
Unprompted review
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Reply from Here4Heat

Thank you so much for taking the time to leave such a positive review. All the team appreciate your very kind feedback.

Rated 3 out of 5 stars

The good and the not so good

An excellent firm for servicing. None better.
Because of this we decided to ask them to fit a new modern boiler.
Bit of a mistake.
The workmen left with, according to them, everything working well.
Except two radiators were leaking, one copiously, and another one did not work at all.
Next morning when it was raining heavily we found that we had an extra cold shower on the landing and in the airing cupboard due to the damage they caused to the roof when installing the flue.
Fortunately we have a very good reliable builder who was able to repair the damaged roof professionally.
Blame fell on one worker who was dismissed because he was apparently solely responsible for everything which went wrong, other than global warming.
They were very kind to me, making sure I do not get bored, leaving me with plenty of light internal damage to make good myself.
The boss of the company is full of apologies for absolutely everything he can think of, other than the government.
They did manage to make sure everything was working properly so no more problems, but do keep your builder's phone number close to hand

December 23, 2022
Unprompted review
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Reply from Here4Heat

This a very distressing review for the whole team here to read. We pride ourselves on excellent service and workmanship.

In this instance we failed miserably with the work carried out on the roof tiles when installing the flue. The installation was carried out by a fully qualified lead gas engineer who had not been with the company long. He had a second and third year apprentice with him so had full responsibility for the work.

The 2 leaks were on 30 year old radiator valves which we had advised should be replaced during install.

As stated in the review the engineer was dealt with internally. The system was drained again and new valves installed free of charge. The customer insisted (understandably) that his builder repair the roof. We made an offer of compensation for the stress caused, but the customer declined to accept this. In the end, an offer of free servicing for 5 years was accepted.

I am extremely apologetic and although not quite balanced, I am grateful for the 3 star review, which, in fairness was probably more than we deserved.

Rated 5 out of 5 stars

Great service

Excellent and friendly customer service. They were able to promptly repair the issue with our boiler and carried out a service at one visit. Would definitely recommend.

January 3, 2023
Unprompted review
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Reply from Here4Heat

Many thanks for your kind review.

Rated 5 out of 5 stars

A Superb team of Workers.

A superb team of workers who repaired and renewed a difficult job with our heating system. The men were efficient and polite during bitter weather working conditions and matched the outside brick colour beautifully. All in all they did a fantastic job and we are very pleased with our new heating/boiler system.

December 16, 2022
Unprompted review
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Reply from Here4Heat

It's so great for us to see a review like this. The guys were delighted when I showed them. Thank you and Merry Christmas!

Rated 5 out of 5 stars

Here 4 heat have delivered a great service

Here 4 heat installed our new boiler and they did a fantastic job. They were flexible and kept me informed though out the whole process. The installation of the boiler was done very neatly and it looks great. Would recommend them.

November 11, 2022
Unprompted review
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Reply from Here4Heat

Thank you for your kind words. Was a pleasure to help

Rated 5 out of 5 stars

Here 4 Heat are simply the best

Steve (the owner) contacted me within minutes of my request on the Worcester Bosch site for a quote to replace my old boiler. He was able to visit my home within a couple of days to assess the installation requirements. During his visit he was able to answer all of my questions very clearly with no bull and came over as very knowledgeable, competent and experienced. I received a very competetively priced quote for the job by the end of the week and agreed an installation date. Unfortunately, the date had to be changed due to the Engineer being ill but Donna at the office very quickly rescheduled the job. On the day of the installation, Dan and Ethan arrived promptly and completed the work very efficiently by the end of the day. To sum up, this is a very professional and reliable company offering very competitive prices and I would highly recommend them.

November 1, 2022
Unprompted review
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Reply from Here4Heat

Thank you for your great review. We are justifiably proud of our guys and their attention to detail. We hope you have a warm and cozy winter with your new higher efficiency boiler

Rated 5 out of 5 stars

Outstanding customer service & Workmanship

Fantastic customer service, punctuality, professionalism and workmanship from start to finish. We have used Here4Heat for both our home and business and would highly recommend them.

October 17, 2022
Unprompted review
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Reply from Here4Heat

All the team appreciate your very kind feedback. Thank you

Rated 5 out of 5 stars

Great service, competitive prices

Had a new boiler and water tank fitted. The team were really helpful, polite and efficient. Super service. Highly recommended.

September 21, 2022
Unprompted review
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Reply from Here4Heat

We really appreciate your kind words. Thank you

Rated 5 out of 5 stars

Here4Heat provide a really first-class service

Here4Heat provide a really first-class, efficient service. They came out on call-out within 30 minutes to check our boiler which wasn't powering up properly after a local power outage and gave a 100% correct prognosis, which meant we didn't have any extra to pay on top of the call-out charge which was very reasonable anyway. Dan was super-knowledgable, polite and efficient. I've used them again for a toilet repair which was just as efficient and value-for-money. I would not hesitate to highly recommend Here4Heat.

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

A company to trust

Once more, Here 4 Heat have provided a first class service, invaluable experience and knowledge and a quality finish in their work. We are grateful to them, and will happily use them again. Many thanks.

August 5, 2022
Unprompted review
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Reply from Here4Heat

And we are grateful for your kind words

Rated 5 out of 5 stars

Great Professional Service

I have been using Gas4Heat for many years, they are incredibly professional, knowledgeable and competitively priced. No matter how big or mall the job, Gas4Heat are always there to help. In a day and age where trades receive a bad name, this could not be further from the truth with Gas4Heat. I would not hesitate to recommend them to friends and family.

July 29, 2022
Unprompted review
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Reply from Here4Heat

Hi. Great praise indeed for Gas4Heat. We, however are Here 4 Heat, and I would hate for the credit not to go where it's due. It looks like the guys over at Gas4Heat did a great job for you.

Rated 5 out of 5 stars

First class service

First class service
Steve and his team cannot be beaten when it comes to service and work. I had a Worcester Bosch boiler fitted recently and they had to travel up from Chichester to Godstone to carry out the installation. Shane and Ross worked tirelessly from start to finish and were tidy and clean, even vacuuming my carpet at the end. I am so grateful to all the Here4Heat staff, including Donna who could not have been more friendly and helpful each time I telephoned. I can thoroughly recommend this company.

June 3, 2022
Unprompted review
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Reply from Here4Heat

It was a real pleasure to help. Thank you for your patience and kindness when we were on site. The lads really enjoyed doing your job

Rated 5 out of 5 stars

Excellent!

We have been really pleased with the service we got from Here4Heat. Steve, who came out to give us an estimate, and Shane who came to fit a new boiler were very helpful, professional, tidy and responsive. We would definitely recommend them!

May 26, 2022
Unprompted review
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Reply from Here4Heat

So pleased we got a tricky job done with a positive outcome. Thank you for your kind review

Rated 5 out of 5 stars

Top notch team!

Steve, Shane and the team were just amazing. Credible and reassuring from the start, Steve outlined the work required to completely change our boiler system and we trusted him implicitly. We were not disappointed! Shane and his team were polite, friendly, ultra-professional, neat and so helpful. This has been the best experience ever in years of using different tradespeople for property development. They were worth every penny!! Our 4 bedroom house finally has the heating and hot water system it deserves!

March 28, 2022
Unprompted review
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Reply from Here4Heat

It means a lot to the team here when we receive a review like this. There were some challenges but with communication and your patience, we hope you have heating and hot water that you can now rely on. Thank you for taking the time to post this.

Rated 5 out of 5 stars

excellent service replacing our old oil boiler…

excellent service replacing our old oil boiler, the flue install was quite difficult due to the pitch of the roof, but Shane and the guys did a fantastic job, put everything back, doors etc and the boiler works a treat, would definitely recommend A+++

March 3, 2022
Unprompted review
Here4Heat logo

Reply from Here4Heat

Wow! So very nice of you to take the time to say. The boys are happy to see your comments.

Rated 5 out of 5 stars

Simply the best!!

From the initial visit to the website to the amazing guys completing the installation of our lovely new boiler, we were simply stunned by the care, attention and support in ensuring that we were looked after.
We experienced classic ‘old school’ service and attention to detail throughout and we are so grateful for the Platinum Class service that we have received. Thank you for fitting us in at short notice and for such a high quality installation. You should be justly proud of yourselves.
Awesome support from the illustrious Admin department, thank you Steve and Donna for a seamless process.
Thank you, team!

December 15, 2021
Unprompted review
Here4Heat logo

Reply from Here4Heat


We are very grateful for this kind review. I have passed on to the whole team. It's great to be appreciated.

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