Local supplier minimum price 50% more and needed two days to confirm plus not in stock. One call to Heritage and it's on my porch in a day. THAT'S SERVICE 101
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See what reviewers are saying
Service is generally good, but the new on-line site ain't so great. Can't find certain standard parts for refrigeration equipment, so I have to email Robin or someone else just the same. Shame too,... See more
Company replied
I thought the telephone service was excellent. Impressively prompt delivery of my parts. Only suggestion would be to use smaller packaging. (My parts were very small but packaged in a very over-sized... See more
Wonderful Experience... specially Matt , super helpful..went above and beyond to provide supreme customer service and more so, this guy knows his stuff like a walking computer... greatly impressed..
Company details
Written by the company
Heritage Parts Canada is now Parts Town Canada! Parts Town Canada & Heritage Parts Canada have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal service from Parts Experts right here in Canada. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.ca/together.
Contact info
100 Thorncliffe Park Dr, M4H 1L9, Toronto, ON, Canada
- 1-800-239-5152
- www.heritageparts.ca
4.4
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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great fast service
February 13, 2020
Unprompted review
Great service and SUPER fast shipping
February 12, 2020
Unprompted review
Excellent service by everyone involved
February 11, 2020
Unprompted review
The shipping was on time
The shipping was on time. Very satisfied with the service. Thank you.
February 10, 2020
Unprompted review
I was impressed with the service
I was impressed with the service. I also appreciated the help offered over the phone. Even got a hard copy of the invoice in the mail. Excellent!
February 7, 2020
Unprompted review
thanks so much for your quick response
February 7, 2020
Unprompted review
Always great and very helpful for…
Always great and very helpful for finding the parts I need.
February 7, 2020
Unprompted review
I was very satisfied with my…
I was very satisfied with my transaction with Heritage. Parts, info, ordering, and prompt shipping. Thank you.
February 7, 2020
Unprompted review
Great to deal with
Parts were shipped quickly and when unable to find myself on line their team of service advisors were helpful and knowledgeable
February 6, 2020
Unprompted review
good service & fast
February 5, 2020
Unprompted review
Customer service is second to none
Customer service is second to none. Parts are always correct and ship very quickly. Amazing company!
February 5, 2020
Unprompted review
I was able to cancel my original order…
I was able to cancel my original order due to incorrect part and then was sent pictures of parts to make sure I was ordering the correct one.
February 5, 2020
Unprompted review
Great customer service and quick…
Great customer service and quick shipping!
February 3, 2020
Unprompted review
My honest opinion is the service is…
My honest opinion is the service is excellent, fast delivery and reliable, and knowledgeable
Thank you,
Carl
February 3, 2020
Unprompted review
Always great service
February 3, 2020
Unprompted review
Great company
Great company. Some back orders, but that is to be expected.
January 31, 2020
Unprompted review
Very satisfied
January 30, 2020
Unprompted review
We are tremendously satisfied with the…
We are tremendously satisfied with the service provided by Heritage Parts Canada. Part was delivered the next day! Thank you for the great service!
January 29, 2020
Unprompted review
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