I thoroughly enjoyed how easy it was to choose a rental vehicle. The vehicle itself was very clean and had no mechanical issues. Lastly, and most importantly, the amount we were quoted was exactly wha... See more
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See what reviewers are saying
Overall it was ok, but the car wasn't well prepared. We picked it up in the evening when it was already dark outside, and the parking garage was somewhat dimly lit. Plus, we were super tired after two... See more
We received the vehicle we reserved for the cost promised (no up charges) and in a timely manner. There were plenty of cars to choose from...the first one we picked only had 3/4 of a tank of gas, so... See more
Easy Peasy and smooth sailing to pick out my mid size car. The row had mostly Nissan Altimas in shades or white, grey, and black but the Burgundy one stood out so I picked that one. The only drawback... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
101 Airport Access Road, 96732, Kahului, Hawaii, United States
- (808) 893-5200
Your Car Rental Deals, News & Offers
4.1
Great
168 reviews
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Automated Camera Scan Scam
AI automated scan of car exterior reported a small <1" ding as a $500 dent. Customer service escalated the issue. Borderline ridiculous Hertz decided to go this route.
June 27, 2026
The car was filty dirty
The car was filty dirty, windows looked as if they hadn't been cleaned in weeks.
Used chop sticks in the passenger door.
Back passenger side seat, seat belt was broken. Check oil light came on.
On top of that we called, to say we were bringing the car back 1 full day early . She said it wouldn't be a problem. That they would credit us a full day. Instead we were charged $83 extra dollars for random charges.
Hertz is the only rental car we use, but after this it's making us feel there are better options out there.
Thank you,
Michael Cox
June 26, 2026
Easy and fast
June 24, 2026
Car was available when checked in which…
Car was available when checked in which always makes me feel relieved!
June 23, 2026
Easy pickup and dropoff
Easy pickup. Easy drop off. Car was in top condition, and clean. Thank you!
June 9, 2026
Very simple drop off process.
Very smooth process checking in an out. No major up-sale attempts. Was able to choose my car.
June 11, 2026
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