House and Holiday Home Mortgages LtdReviews 

120
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely superb! This is the 5th mortgage I have completed with this company and I could not be happier or more impressed with the service! Communication is swift, detailed and clear; needs ar... See more

Rated 5 out of 5 stars

They are so on the ball! Always monitor our mortgages & notify when there could be a benefit to change, or renewal is imminent. They do all the work & make it so slick we hardly need to do anything... See more

Company replied

Rated 5 out of 5 stars

Since 2016, Mark has supported us in finding two affordable mortgages and (importantly) ones that have been just right for our needs. He has always listened to our requirements and helped us to explor... See more

Company replied

Rated 5 out of 5 stars

Sally was great from start to finish. Really helpful at talking through what mortgages offers were available to us. She improved our life insurance policy and took 7 years off our mortgage by moving u... See more

Company replied

Company details

  1. Mortgage Broker
  2. Insurance Agency

Written by the company

House and Holiday Home Mortgages are experienced residential and specialist mortgage brokers. Valuing quality customer service, they help customers with sorting finance to move home or invest in property, on both residential and commercial​ cases. Services include home mover, first time buyer, buy to let, portfolio buy to let, holiday let, equity release, briding finance and commercial lending.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark Stallard is an excellent advisor

Mark Stallard is an excellent advisor, who guided us throughout the process.
Nothing was a problem, always a very prompt reply to our queries by telephone or e mail. We would highly recommended House and Holiday Home Mortgages Ltd

April 4, 2022
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thank you, Lisa. This case has two stories to it. 1) it’s a been a delight to help you both because you are great people. And 2) when you presented it me there were many challenges so I had to be really careful the lender would deliver and that I got you the correct deal. With your help and patience we got there comfortably. You have invited me to visit one day and I will definitely do that. I really hope you love that home! Best wishes

Rated 5 out of 5 stars

Equity release - March 2022

Mark, at House and Holiday Home Mortgages Ltd was very helpful and efficient in giving me advice about the range of available mortgages and in seeing the whole process through to a trouble free conclusion. I would certainly recommend his services.

April 4, 2022
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

It was a pleasure to help you. I always enjoy thinking outside the box to help as no circumstance is the same. I really hope our plan works well for you.

Rated 5 out of 5 stars

House and Holiday Home Mortgages

Outstanding service from Mark at House and Holiday Home Mortgages. I dont believe anyone could have done more and achieved more in completing what was a complicated holiday airbnb mortgage. Mark's tenacity was such that the lender actually revised their lending criteria after completing our mortgage. A pleasure to do business with HHH and Mark was a jolly nice chap into the bargain!

March 30, 2022
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thank you so much for this most generous review. Not sure if I am dedicated, like a dog with a new bone or just masochistic - perhaps all three! Seriously, I really enjoyed helping you and I know what a beautiful well-run set up you have. Always a pleasure helping truly good people.

Rated 5 out of 5 stars

Mortgage support since 2016...

Since 2016, Mark has supported us in finding two affordable mortgages and (importantly) ones that have been just right for our needs. He has always listened to our requirements and helped us to explore different options. Mark has a caring nature and we’ve appreciated him guiding us through what could have been a stressful process. We would recommend him to anybody.

March 28, 2022
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thank you, Claire, for your kind review. I am so glad you are happy in your new home. You had a couple of unintended twists along the way but we got there with your patience and good humour. I love seeing my customers grow from first time buyers to families with the houses they buy along the way. Good luck and thank you.

Rated 5 out of 5 stars

A very thorough service executed…

A very thorough service executed quickly and efficiently. Very knowledgeable team and always willing to make the process as simply and smoothly as possible. Highly recommend.

March 27, 2022
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks for the kind words, Wendy. It was a pleasure helping you

Rated 5 out of 5 stars

Found a solution when others couldn’t

I could not recommend Mark more highly. We were facing a different mortgage situation on a holiday let - our chosen building society had said the house was not mortgageable. I tried calling two brokers before Mark and both said it was an impossible task. Mark, on the other hand, took the challenge on with great enthusiasm and surveyed all lenders in the market. He managed to find a lender who would be willing to mortgage the property much to my amazement. Mark was also a great sounding board and source of advice and in the end we decided not to proceed with the purchase, partly due to Mark helping us to see this was not the right property for our needs. I offered to pay his fee due to all his hard work but he stood by his promise of no fees if we chose not to proceed, which is a rare quality today. Highly recommended broker and a lovely chap as well.

March 24, 2022
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thank you so much for this kind review. It’s all about helping people and if a deal is struck great, but it’s more than that. I was gutted we didn’t get this over the line because I see what it meant to you both. But when it didn’t happen I genuinely felt you had made the right call. At HHH we're here to help whenever the time's right and I will be delighted to help you with another one soon. Don’t lose the faith! M

Rated 5 out of 5 stars

I would highly recommend Ben from HHH…

I would highly recommend Ben from HHH mortgages. Ben gave us very professional service, fast response times, explained everything clearly and helped us get all the correct paperwork. He helped speed up the process by constantly chasing the status of our mortgage application. Ben is a very competent person and goes the extra mile. He gave me guidance and advice throughout the process. He is professional and ethical. Thanks for all your help Ben.

March 2, 2022
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks so much for your kind words! It was a pleasure helping you

Rated 5 out of 5 stars

Fantastic service all round!

Without the help and expertise of Mark and the team I don’t think we would have secured a mortgage for the purchase of a neighbouring property. Our situation wasn’t straight forward but with Mark’s persistence and his unique relationship with the lender we were able to complete the purchase last week. Unlike most other companies we were treated as individuals with a personalised service - none of the usual “computer says no”! We would have no hesitation in recommending HHHM to anyone looking to pursue their goal of purchasing a holiday home or holiday letting property. Well done everyone and thank you so much!

February 9, 2022
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Helen, thanks so much for the kind words. It was an absolute pleasure to help you and I'm delighted we managed to secure the mortgage for you. I look forward to helping in the future! M

Rated 5 out of 5 stars

Absolutely superb service from House and Holiday Home Mortgages

I cannot rate these people highly enough! Joe Stallard, in particular, was brilliant in guiding us through the process of getting a mortgage for our holiday let property - something that is very new to us. Joe is such a nice guy, friendly yet professional, always quick to respond to emails and generally keeping us up to date throughout the entire process. A real credit to the company! Ben Walker and Lauren Poole were also excellent. I would not hesitate to recommend House and Holiday Home to anyone wanting to buy a home or rental property. Thank you!

November 8, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks so much for the kind words, James! Was an absolute pleasure helping you both and I look forward to next time. All the best, Joe

Rated 5 out of 5 stars

Highly recommend

Joe Stallard has excellent working relationship with various banks.

His mortgage advice was sound, the application process was smooth, and he followed it up with a 'semi-exclusive' mortgage deal, too!

We can't recommend Joe highly enough!

September 8, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks so much! Pleasure helping you both and I'm delighted with the outcome :)

Rated 5 out of 5 stars

Top Service!

Would highly recommend. Took out all the stress and complication when finding a mortgage. They got me a mortgage offer unique to my circumstances and at the best possible rate.

September 3, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks for the kind words Pat! Delighted to get you in your first home and look forward to helping you again next time

Rated 5 out of 5 stars

We had an excellent experience with Joe…

We had an excellent experience with Joe when remortgaging a Holiday Let we had struggled to find suitable products for Witt other mortgage brokers. Joe and Lauren supported us through the application and getting to completion and we are thrilled to have finally mortgaged out property for the full amount achievable. I wouldn’t hesitate to recommend and will be working with Joe again on future mortgages

September 3, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks for the kind words, Matt. It was a pleasure helping you and delighted we managed to tick all those boxes! Looking forward to next time. Joe

Rated 5 out of 5 stars

Excellent advice for first-time buyers

Sally helped me buy my first house in 2021, at the height of the stamp duty holiday property rush. She not only found an excellent mortgage deal, but was full of useful advice all the way through the process of house buying: from viewings to completion. Despite the busyness of the market, Sally was always responsive and efficient, finding and applying for mortgage deals with impressive speed.

Would definitely recommend her to any first time buyers: made the whole process so much easier and went such a long way having someone on hand to explain the confusing world of house hunting.

July 27, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thank you Matt, it was a pleasure to help you navigate through the process of getting your first home and I hope you will be very happy.

Rated 5 out of 5 stars

My partner and I recently bought our…

My partner and I recently bought our first house together. Sally Hilliker of HHH Mortgages was instrumental in making this happen. She was not only a consummate professional, she was also kind, approachable and so incredibly thorough in her work.
I simply cannot recommend her highly enough.
Disclaimer; I had never met Sally prior to needing a mortgage. She was recommended by a friend and I am so pleased we went with her. Worth every single penny!
Thank you Sally!

July 15, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

So pleased we made your dreams come true and now you can start a new chapter of your lives together. It was a pleasure helping you to achieve this dream. Thank you! Sally

Rated 5 out of 5 stars

Sally was fantastic from the start

Sally was fantastic from the start, I needed a buy to let mortgage on my property to raise funds for a property i was buying with my girlfriend.
Having known Sally from her banking days i didn't hesitate in asking for her help in which she proceeded with such professionalism i now have a house that I let and my dream house with my girlfriend.
I highly recommend Sally to anyone that reads this review

July 15, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thank you Dave, it was really great you found me and I was able to help you. Hopefully now you are sleeping peacefully at night. Thank you for the kind words. Sally

Rated 5 out of 5 stars

Sally was great from start to finish

Sally was great from start to finish. Really helpful at talking through what mortgages offers were available to us. She improved our life insurance policy and took 7 years off our mortgage by moving us onto a new fixed rate. I wouldn’t hesitate to recommend Sally to anyone looking to review their mortgage rates.

July 13, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thank you for your comments. Really happy I could help and save 7 years of interest! Best, Sally

Rated 5 out of 5 stars

A fantastic professional service during…

A fantastic professional service during a difficult time with Covid and changing from a ltd company at the time of application. Sally had incredible patience and superb product knowledge and managed to resolve any difficulties seamlessly and stress free.

The chain was difficult and Sally took any pressure off me and supported me above and beyond the requirements

I can’t recommend her highly enough

July 13, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

It was a pleasure helping you with your move and I am pleased I was able to take some of the stress away for you! All the best, Sally

Rated 5 out of 5 stars

Excellent simple service

I could not recommend these guys highly enough. Both Joe and Lauren made the whole process of sorting out a mortgage super simple. This was our first mortgage with HTB and they made everything clear and simple for us. Any questions we had they responded pretty much straight away. If only the rest of the house purchase was as straight forward as the work they did for us.

June 30, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

I'm so delighted to see you both in your first home. It was a pleasure helping you and I look forward to working together again

Rated 5 out of 5 stars

Best mortgage advice!

Mark was recommended to me by a financial advisor. From the very first call he gave confidence and surety in such a big financial transaction. He gave us great advice and answered our many questions knowledgeably. He also challenged our thinking to ensure the transaction was the right one for us.
Lauren and the other team members were efficient and. Irving was ever a problem. They made a huge undertaking seem less and we cannot recommend them enough. So much so my best friend is working with Mark on his new property.

June 20, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks very much for taking the time to leave us a brilliant review, Ross. Hugely appreciated. It was a pleasure helping you and I look forward to the next time! M

Rated 5 out of 5 stars

I highly recommend House and Holiday…

I highly recommend House and Holiday Home Mortgage Ltd. Mark and his team are exceptional and will always found the best mortgage for us. We have used Mark for over 5 years on three different houses. Thank you all.

June 18, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Hi Mark. Thanks very much for the review! It's always a pleasure helping you!

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