House and Holiday Home Mortgages LtdReviews 

120
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely superb! This is the 5th mortgage I have completed with this company and I could not be happier or more impressed with the service! Communication is swift, detailed and clear; needs ar... See more

Rated 5 out of 5 stars

They are so on the ball! Always monitor our mortgages & notify when there could be a benefit to change, or renewal is imminent. They do all the work & make it so slick we hardly need to do anything... See more

Company replied

Rated 5 out of 5 stars

Since 2016, Mark has supported us in finding two affordable mortgages and (importantly) ones that have been just right for our needs. He has always listened to our requirements and helped us to explor... See more

Company replied

Rated 5 out of 5 stars

Sally was great from start to finish. Really helpful at talking through what mortgages offers were available to us. She improved our life insurance policy and took 7 years off our mortgage by moving u... See more

Company replied

Company details

  1. Mortgage Broker
  2. Insurance Agency

Written by the company

House and Holiday Home Mortgages are experienced residential and specialist mortgage brokers. Valuing quality customer service, they help customers with sorting finance to move home or invest in property, on both residential and commercial​ cases. Services include home mover, first time buyer, buy to let, portfolio buy to let, holiday let, equity release, briding finance and commercial lending.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous service and first class…

Fabulous service and first class professional advice from the experts. Couldn't fault anything. Don’t bother with any other mortgage advisors. Mark, Joe and team are the best in the business.

June 17, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Always an absolute pleasure Mr T! Really appreciate the kind words

Rated 5 out of 5 stars

Continued help from HHHM

Mark has helped me and members of my family on several occasions and this time he was extra-helpful at a very busy time for him. My emails were answered by return and he steered me through without any hitches.

June 17, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks very much for your kind words! I really look forward to helping you again

Rated 5 out of 5 stars

Excellent team, very efficient, removed all stress, effort and time associated with securing a mortgage

Mark at house and holiday home mortgages was great. He was really quick to respond to all of our queries and secured us a great mortgage. He and his team communicated with the lender frequently and ensured that the mortgage offer was secured very efficiently. They also kept us fully updated throughout the process. Working with Mark and his team completely removed all stress, effort and time commitment from the mortgage application process. I would really recommend them.

April 6, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thank you Lucy for your kind words. It's always a pleasure helping you and members of your family! Enjoy that new home and best wishes to you and James for the future.

Rated 5 out of 5 stars

Excellent service and advice

The help from Joe and the rest of the team was superb. Being first time buyers we were completely new to the process and Joe helped us every step of the way, keeping us fully informed and answering any questions. Everything was dealt with efficiently and I would readily recommend them.

March 21, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks so much for the kind words, Ellen! Really delighted that we could help you both and I hope you're enjoying your first home! Joe

Rated 5 out of 5 stars

Great service

We’ve really appreciated the good, honest dialogue we’ve had with the team....old fashioned values that are critical when dealing with financial matters. Thank you very much indeed. A great service, from a professional, knowledgable team.

March 8, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks Nick. We really appreciate your great feedback. We always do our best to put the customer first and make what can seem complex processes as straightforward as possible.

Rated 5 out of 5 stars

Best help I could have hoped for

Mark, Joe and Lauren have all been super helpful through buying our fist home. Of course we were new to the whole process but Joe was there 100% with us all the way including the many bumps that we had.

Service was all I could have hoped for and more!

March 2, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

So glad we got you there Carly! A pleasure working with you and I look forward to helping again in the future. Best, Joe

Rated 5 out of 5 stars

Joe and the team were superb

Joe and the team were superb. I will be using them every time I make a purchase. Simply brilliant. I could not have asked for a more thoughtful and attentive service. They really go above and beyond. I can’t recommend them strongly enough.

March 2, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks so much, Laura. It was a pleasure helping you both and I'm delighted we got things sorted for you. It's such a stunning property, I can't wait to see how it performs for you. All the best, Joe

Rated 5 out of 5 stars

We would not hesitate to recommend…

We would not hesitate to recommend working with Mark and the team to navigate and assist with the right mortgage support for you. He listens and understands about what you need now while also helping you to consider the longer term. He is very solution focussed and delightful to work with on what can be a complex and stressful process. Thank you.

January 31, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks Jane. Really appreciate the kind words and it's always a delight to work with you too! M

Rated 5 out of 5 stars

They are so on the ball & personal too.

They are so on the ball!
Always monitor our mortgages & notify when there could be a benefit to change, or renewal is imminent.
They do all the work & make it so slick we hardly need to do anything.
A few years ago we needed to obtain a mortgage, on a residential property, but could not find an Advisor to locate one. Mark was recommended &, hey ho, he arranged it & we still live there now.

January 28, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks John! It's always a pleasure to help you and I really appreciate the glowing review. It's great to hear that we're managing to keep up the standards! M

Rated 5 out of 5 stars

Excellent Service

Mark and Joe Stallard & Lauren Poole were excellent and really helped us through the minefield of holiday properties.
They guided us during the process and were always on hand for any advice we needed. Nothing was too difficult and their speed of response was excellent.
We would recommend their services to anyone who is looking for holiday home support.

January 22, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks for the kind words, Tim. A true team effort on this one for you, and I'm really glad we got the right result for you. I look forward to seeing how the property does and working together in the future. Best, Joe

Rated 5 out of 5 stars

Fantastic!

Once again fantastic service! Would highly recommend, great communication.
They make a very mundane task very simple and deliver the results we are after time and time again.

January 20, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks Jon! A pleasure helping you once again and I look forward to the next time! Joe

Rated 5 out of 5 stars

Great service

Amazing service from Joe and Lauren finding me a mortgage on my new holiday home. They made a complex process really easy and I would absolutely recommend House and holiday Home Mortgages. Thank you!

January 19, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks so much for your kind words, Caroline. It was a pleasure helping you and I'm delighted you got the property! I look forward to hearing how it all goes. Joe

Rated 5 out of 5 stars

Went the extra mile

The advisor was friendly and helpful at all times, and dealt with glitches promptly. Would recommend!

January 12, 2021
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks Clare, much appreciated! Was a pleasure helping you

Rated 5 out of 5 stars

Excellent service from House & Holiday Home Mortgages

We can highly recommend House & Holiday Home Mortgages! We used Mark this year. From the initial phone call Mark was clear, easy to talk to, translated to us in layman’s terms and was always friendly and very quickly answered any queries we had. We were extremely happy with the mortgage which Mark found us! Thank you once more! Ash and Kelly

December 27, 2020
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thank you both for your kind words! I loved helping you both and look forward to working together again! M

Rated 5 out of 5 stars

Re-mortgage for a pensioner

A complicated re-mortgage but we got there in the end thanks to Mark and Lauren. Particularly difficult during various lockdowns and tier systems but their amazing patience and perseverance paid off!

December 3, 2020
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks Steve, such strange times but appreciate all your patience and support throughout! Look forward to working together again

Rated 5 out of 5 stars

Great experience!

Have used House and Holiday Home Mortgages twice now, great experience and got me great deals. Would highly recommend.

December 1, 2020
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

It was a pleasure helping you, and I look forward to time number 3!

Rated 5 out of 5 stars

Great service from Mark

Great service from Mark. Very helpful and competent, helped us get a good deal for our mortgage.

November 24, 2020
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks Filipa! Was a pleasure helping you and I look forward to working together again

Rated 5 out of 5 stars

Holiday Let Mortgage

Holiday Let Mortgage

I worked with Mark to find a funder to support the purchase of a holiday let cottage. The 'ask' was very challenging due to occupation restrictions on the development that all previous lenders had declined. However, Mark found a solution. Excellent communication throughout the process. Highly recommended

November 20, 2020
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks for your kind words, Debbie! It's been an absolute pleasure helping you and I look forward to working with you again in the future

Rated 5 out of 5 stars

I had a difficult remortgage to…

I had a difficult remortgage to negotiate from Australia and Mark Stallard went above and beyond to arrange and complete the process. I found him reliable, honest and trustworthy. Thanks Mark

November 14, 2020
Unprompted review
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Reply from House and Holiday Home Mortgages Ltd

Thanks for your kind words, Ken. It was a pleasure helping you!

Rated 5 out of 5 stars

Joe and Lauren made the process as…

Joe and Lauren made the process as smooth as could be under the circumstances (considering delays arising with lenders due to Covid etc). Easy to deal with and attentive. Recommended.

November 10, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

Thanks for the kind review, Ross. Was an absolute pleasure helping you and I hope we'll be in a smoother market next time around!

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