House and Holiday Home Mortgages LtdReviews 

120
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely superb! This is the 5th mortgage I have completed with this company and I could not be happier or more impressed with the service! Communication is swift, detailed and clear; needs ar... See more

Rated 5 out of 5 stars

They are so on the ball! Always monitor our mortgages & notify when there could be a benefit to change, or renewal is imminent. They do all the work & make it so slick we hardly need to do anything... See more

Company replied

Rated 5 out of 5 stars

Since 2016, Mark has supported us in finding two affordable mortgages and (importantly) ones that have been just right for our needs. He has always listened to our requirements and helped us to explor... See more

Company replied

Rated 5 out of 5 stars

Sally was great from start to finish. Really helpful at talking through what mortgages offers were available to us. She improved our life insurance policy and took 7 years off our mortgage by moving u... See more

Company replied

Company details

  1. Mortgage Broker
  2. Insurance Agency

Written by the company

House and Holiday Home Mortgages are experienced residential and specialist mortgage brokers. Valuing quality customer service, they help customers with sorting finance to move home or invest in property, on both residential and commercial​ cases. Services include home mover, first time buyer, buy to let, portfolio buy to let, holiday let, equity release, briding finance and commercial lending.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(120)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I literally cant fault the service from…

I literally cant fault the service from Mark and his team. Mark came highly recommended and this is always a good start however I feel this was underplaying the service Mark actually delivered to me.
Mark took the time the go through every detail of the mortgage application ensuring I fully understood what he was doing, what the lenders are looking for and how they evaluate applications.
In addition Mark went above my expectations to ensure my applications was submitted in time so I got the best possible mortgage product.
As with all large financial commitments confidence in advice and knowledge is key, Mark enabled all of these.

November 5, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

Thank you for this kind review, Derek. When we set out to help a customer we always aim to do our very best for that customer. We quite often have to overcome many challenges most of them unexpected, and that was certainly the situation here! I'm delighted to get the deal done and it was a pleasure working with you

Rated 5 out of 5 stars

Mark was fantastic

Mark was fantastic - he pulled out all the stops to make sure we got the best mortgage offer possible and we're now in the process of renovating our dream home! Many thanks Mark, massively appreciated.

November 3, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

You're more than welcome Matt! Delighted we managed to help and I can't wait to see the finished result! Mark

Rated 5 out of 5 stars

Our second time working with Mark and Joe - A pleasure.

Mark and Joe are a fantastic team. Our second time working with them to secure our dream second home in Cornwall. Mark is a true professional - honest, upfront, no marketing speak, and easily contactable. He knows the mortgage market and knows which lenders would be prepared to work with our situation. At a time when all lenders are pulling their heads back into their shells Mark got our deal acoss the line with time to spare.

We will be using him again when we re-mortgage in five years time.

October 21, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

Dan, thanks so much for the review! It's always a pleasure helping you and I'm delighted we managed to crack this one for you! All the best, Mark

Rated 5 out of 5 stars

Joe has been absolutely phenomenal

Joe has been absolutely phenomenal. It hasn't been an easy journey, but Joe helped me every step of the way - giving me sound, reliable and honest advice, and putting up with all of the twists and turns along the way. His communication was great, and he was always on hand and happy to help. And to top it all off, he secured me a brilliant mortgage deal. I cannot recommend him enough!

October 20, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

Thanks Lia! It's been a pleasure helping you and I'm delighted we've helped arrange the right deal for you! Look forward to helping you again in the future

Rated 5 out of 5 stars

Joe was a house saver! Highly recommend!!

Joe was a house saver - literally! I had a received poor advice from another broker which meant my purchase was in doubt.

I was recommended Joe by a friend and from start to finish he was superb. My situation was tricky and he gave candid advice on what was possible, he then came through and delivered on what he said, I cannot thank him enough!

Very happy to be in the new place.

Thanks to Joe and the team. 5 stars.

October 19, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

Callum - thanks so much for leaving the review. It was a pleasure helping you and I'm so glad that we managed to get this one done for you. Enjoy the new place and look forward to helping you again soon! Joe

Rated 5 out of 5 stars

Fantastic from start to finish

Amazing service, we've got a fantastic deal and we were helped through every hurdle and knew exactly where we were every step of the way.

Can't recommend Mark highly enough for the work he did.

October 1, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

Thanks Martyn! Really been a pleasure working with you !

Rated 5 out of 5 stars

HIGHLY RECOMMEND

Joe and the team have been truly amazing. We experienced several chain collapses but finally got there in the end and Joe helped us through every step of the way during a very difficult period in the world especially with mortgages. I would highly recommend that anyone considering using them does. A pleasure to deal with and always available when you need them. highly recommend.

October 1, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

I'm so glad you guys are finally in your new home! Wow, it's been a long old ride but it's been a pleasure helping you both and I hope you're both very happy in the new place! Look forward to helping you next time

Rated 5 out of 5 stars

Joe and Lauren have been absolute stars…

Joe and Lauren have been absolute stars throughout the process of helping us to get a mortgage on our first own home. From our first conversation with Joe it was clear that he was someone we could trust and also very knowledgeable, and he has proved that repeatedly through the many hurdles we've faced in getting the right mortgage for us in a very, very turbulent time when the mortgage market just will not sit still! Both his and Lauren's communication has been outstanding and we've felt very supported. We're not in our own home just yet but our mortgage has recently been approved so we hope we will be soon! However, Joe has made it clear that his and Lauren's support will continue for as long as we need it, which is fantastic. Two very happy customers here!

September 23, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

It's been an absolute pleasure helping you both! Feels like quite the journey we've been on but couldn't be happier to have gotten this result for you. Fingers crossed for a smooth road from here to completion, but we'll be on hand to help regardless!

Rated 5 out of 5 stars

Joe was absolutely brilliant at…

Joe was absolutely brilliant at organising our holiday let mortgage. He explained the whole process step by step and organised the mortgage for us with great efficiency. Never thought it would be as straight forward as Joe made it. Many thanks. Kat and Chris

September 18, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

Thank you Kat! Was an absolute pleasure helping you both with that gem of a holiday let you've found! Really looking forward to working together again! J

Rated 5 out of 5 stars

Quite honestly Mark couldn’t do enough…

Quite honestly Mark couldn’t do enough for us. Ours wasn’t a straightforward application but he was determined to resolve the hurdles we faced and now we are in our dream house. A lovely, easy to talk to man

September 16, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

Thanks Debbie, what a pleasure it was helping you! Never easy but worth it in the end! Thanks so much for your words! M

Rated 5 out of 5 stars

Arranging a mortgage in difficult times.

Mark had to really pull out all the stops to obtain a mortgage for us, especially now with the added problem of covid, and my senior age was no help!!
Anyway, he was brilliant through the whole process and sorted out a really good deal.
Many thanks, Mark.
Tim and Paula.

September 16, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

Thanks both for your kind words! It's a good job I love a challenge!! Delighted we got there in the end

Rated 5 out of 5 stars

Massive help for my 1st buy

Useful asset to the team. Their advice was highly valued and they were a pleasure to work with. Would recommend

September 1, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

Thanks Harry! Hopefully you'll be very happy in your first home!

Rated 5 out of 5 stars

New mortgage

Great team, very professional and smooth experience from start to finish even during lockdown. Plenty of communication and would totally recommend. Sourced a market leading deal. Thanks again and the hamper was a great surprise and amazing thought.

August 29, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

We really appreciate your kind words and it was a pleasure helping you!

Rated 5 out of 5 stars

Great service - would highly recommend

Joe and team gave us a great service and were very supportive throughout what became a very lengthy process - would highly recommend.

August 29, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

Thanks Steven - delighted we managed to help you both and I wish you every happiness in your new home

Rated 5 out of 5 stars

Fantastic service - would highly recommend!

Joe and his team were fantastic in helping me find the best mortgage for my buy to let property. They were really helpful in moving the process along - including giving me a kick too :) and in dealing with solicitors to make sure they didn't delay the process. Would recommend House & Holiday Home Mortgages to anyone who is looking for help!

July 1, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

Thanks Jade, it was a pleasure to help you and delighted we could get this done for you! Look forward to helping you again

Rated 5 out of 5 stars

I bought my home with the help of Joe…

I bought my home with the help of Joe and his company after a friend recommended them and they have been fantastic ! Very supportive with the whole mortgage process and with the perfect amount of contact.
Would highly recommend !

April 24, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

Was a pleasure to help you Steph! Delighted we could help you get into your new home. Enjoy!

Rated 5 out of 5 stars

Excellent service!

Joe & Lauren were absolutely brilliant - knowledgable & helpful, dealt efficiently with every step of our mortgage application & all for a very reasonable fee. They took much of the stress out of the process meaning we could relax knowing they were taking care of everything for us.
I can’t recommend H&HH Mortgages highly enough!

February 6, 2020
Unprompted review
House and Holiday Home Mortgages Ltd logo

Reply from House and Holiday Home Mortgages Ltd

Thanks so much for your kind words Aoife. It was a pleasure helping you both and I hope you're very happy in your first home together! I look forward to working with you again in the future

Rated 5 out of 5 stars

An excellently friendly

An excellently friendly, professional and knowledgable team. They listened to all of our requirements and found the best product for us. Thank you.

December 21, 2019
Unprompted review
Rated 5 out of 5 stars

Mark was consistently thorough

Mark was consistently thorough, reliable and supportive throughout the whole process of applying for a mortgage. His advice and guidance was highly professional in assessing our needs and in offering available products. I would highly recommend his services.

September 20, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look