Gerry is very caring and professional as well as being very knowledgeable about deafness & hearing loss. He thoroughly checked my ears and hearing. My hearing had gone down slightly in one ear and he... See more
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Am incredibly impressed by Hidden Hearing Norwich’s Ear Care nurse Diane Dorr. She has taken immense time and professionalism with my issues and cleans not only the ear canal (as one would expect) bu... See more
Excellent service, friendly, caring & professional at all times. Always a warm friendly welcome from Faye & superb treatment from Diane. Their micro-suction ear treatment is the most advanced as a cam... See more
Outstandingly knowledgeable and professional person centred consultations & ongoing support over 2 years @ Norwich NR1 3LT. Thank you very much to Mr J.Eldridge. Quality hearing aids suggested and g... See more
4.8
Excellent
185 reviews
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Excellent service
Excellent service, quick and efficient. They also helped me rebook my initial appointment with minimum fuss, and the staff are always polite and friendly.
April 5, 2025
I am very pleased with my visit.
I am very pleased with my visit to this facility. The gentleman who served me was very professional and friendly. He tested my hearing and explained my problem clearly and understandably. He showed me 3 types of hearing aids that he can offer me. Although I have not decided on any of them yet, I left Hidden Hearing satisfied.
March 20, 2025
Welcoming and relaxed
Welcoming and relaxed. Tests done with no trouble.
I was made to feel happy with results.
Good.
March 7, 2025
Fantastic experience at Hidden Hearing
Fantastic experience at Hidden Hearing, Norwich. The whole team were welcoming, the wax specialist (Dianne) was friendly and professional. Would 100% recommend.
February 7, 2025
Unprompted review
Very friendly and helpful staff who…
Very friendly and helpful staff who really seem to care. Diane did a brilliant job on the micro suction and I would highly recommend.
January 31, 2025
Unprompted review
Great Service Jeremy
Jeremy at Southwold has been so pleasant and helpful to deal with and the new hearing aids have changed my mother's life
December 10, 2024
Unprompted review
Relaxed atmosphere straight forward…
Relaxed atmosphere straight forward advice answered all questions will use again.
December 20, 2024
Very professional and very helpful I…
Very professional and very helpful I can actually hear perfectly again thank you very much. Receptionist Leanne was also very professional and helpful
December 12, 2024
As always first class service
As always first class service. Ann on reception and Gerry is always so good. Many thanks. Juliet Leftley
November 20, 2024
Very friendly staff with many years…
Very friendly staff with many years experience with hearing issues.
November 8, 2024
Always a good experience....
As always, ease and use of my hearing aid is discussed, so if there was any issues they could be rectified.... No problems yet again. Sue's always really friendly and reassuring, so all in all an enjoyable experience. Thank you.
November 5, 2024
I had a wonderful experience with Diane…
I had a wonderful experience with Diane Dorr, she took the time to explain everything and the whole procedure was comfortable and pain free. Would 100% recommend. Thanks Diane!
October 10, 2024
Unprompted review
Great experience
Sue was very informative, helpful and very personable.
I was extremely impressed with her. I am now looking forward to being able to hear properly again.
October 3, 2024
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