HiDEF Lifestyle Home Theater Store 

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Rated 3 out of 5 stars

Update 02/19/2023: My order was shipped and the tracking # was provided. It looks like my speakers are on the way! _________ Do not waste your time! Placed an order with them last week, still no upd... See more

Rated 5 out of 5 stars

I've had a number of great experiences here purchasing stereo equipment. I've purchased both new and open box items over the 16-17 years I've been going there. They sell a large selection of quality e... See more

Rated 1 out of 5 stars

Worst buying experience. Ordered headphones and recieved used product. Contacted customer service about returning the product,but no response. Tried many ways of contacting the sales,but no response.... See more

Rated 5 out of 5 stars

I had not heard of HiDEF; reviews provided helpful information. Turnaround on the order was quick. Open-box item arrived with all normal accessories. Small damage on a corner of the turntable base lo... See more

Company details

  1. Hi-fi shop
  2. Electronics Store

About HiDEF Lifestyle Home Theater Store

Information provided by various external sources

HiDEF Lifestyle set out in 2004 to be the premiere destination in the United States for finding products that performance outweighs their price from a destination that's performance outweighed its hype. We have been growing since day one due solely to our attention and loyalty to our customers and the brands we hand pick. Our customers have shown us that when treated right, they will always return and will tell the world how wonderful their experience was at HiDEF Lifestyle.

We employ salaried representatives whose primary focus is to know and love our products and our customers. Our reps have an average of 7 years of industry experience and go through product trainings and certifications on a weekly basis. You will not find another source that has more industry involved reps on call for you all the time. We only sell what we would and do have in our own homes. Honesty and integrity are the most important pieces to our business and reputation.

Hear (and see) the difference! We're the largest retail AV showroom in central Pennsylvania with over 8000 square feet of product to play with. We offer in house design and installation by the area's best certified installers and technicians. This means our knowledge pool is vast and ever expanding. Real experience on the products we sell equals real answers to the questions you pose.

Buying Power? HiDEF Lifestyle is honored to be recognized for the second year in a row as one of the fastest growing privately held retailers and businesses in the United States. This means we have the stock, buying power and leverage with our vendors to ensure we have the stock and prices to match or beat any authorized dealers offerings.

Buy Authorized! This is imperative when investing in electronics. Rest assured that HiDEF Lifestyle is an authorized dealer for every single product we sell. Every product sold comes not only with our 30 day guarantee but also with the full manufacturer's warranty to ensure you and your investment are protected.

Cutting edge… We believe that we should be ahead of the pack when it comes to products, knowledge and trends. If you have any questions on the products we do or do not offer, call us and we will happily let you in on what we know or dig in and get you answers from our extensive industry contacts. We're here to serve you.

Whatever we can help with, every member of HiDEF Lifestyle is here to service you and can't wait to make you a customer and friend for life.

Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Hard to communicate

Update 02/19/2023: My order was shipped and the tracking # was provided. It looks like my speakers are on the way!
_________
Do not waste your time! Placed an order with them last week, still no updates and no information regarding the AE520 floor standing speakers order. I was calling the store twice a day and the store associate Mike was unable to provide any updates, he just said he has to email Aaron because he's placing orders and he'll get back to me. Finally they never pick up the phone from my caller ID, but they do from other phone numbers! Great business strategy! Still no updates and nobody from the store contacted me. If you (the store) offer a product and are unable to deliver it, just say you're UNABLE to deliver it and I'll find another product or dealer. Now I have to go with another brand and model, I think it will be KEF R11 and another retailer of course. Will report the situation to the Fidelity Imports - Acoustic Energy distributor in the USA.

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great product selection and a friendly atmosphere

I've had a number of great experiences here purchasing stereo equipment. I've purchased both new and open box items over the 16-17 years I've been going there. They sell a large selection of quality equipment. A couple times they let me take a demo.piece home to try in my own environment. You don't get that at a lot of places. Take a look at the brands they sell. You owe it to yourself to check them out!

December 30, 2022
Unprompted review
Rated 5 out of 5 stars

Top notch customer service

Top notch customer service! I ordered an item that was out of stock due to an inventory error however, my order was upgraded for free to the next higher model. A+

March 18, 2020
Unprompted review
Rated 5 out of 5 stars

Very helpful assistance

Very helpful assistance. Products were as described and worked as expected. Thanks for your professional handling of my inquiries and order.

March 8, 2020
Unprompted review
Rated 3 out of 5 stars

The left speaker cracks n pops awful…

The left speaker cracks n pops awful and I haven’t even had them very long at all.

March 1, 2020
Unprompted review
HiDEF Lifestyle Home Theater Store logo

Reply from HiDEF Lifestyle Home Theater Store

We are sorry to hear that you are having problems with your speaker. Please call us so that we can figure out a solution for you.

thanks

Rated 5 out of 5 stars

Great Price Super Fast Delivery!!!

I ordered a very cool vintage style table top radio for my mom, and the one I ordered was on sale, plus HiDEF gave me an additional 10% off as a first time buyer. The radio arrived the second day after placing the order, which amazed me, and the product was even nicer than I'd expected. Very pleased with this company, and happy to recommend them.

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Top notch service

Top notch service. Tim and Dylan are pros that go out of there way to help you with all your needs. I love the variety of all the audio equipment. The experience is way better than going to bestbuy. Would highly recommend hi def lifestyle to any person in the market of home audio and video.

January 19, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. I was made to feel comfortable in a relaxed environment without any time constraint. All my questions were thoughtfully answered.

January 10, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome Experience!

Awesome Experience.....very knowledgeable people that helped me every step of the way with my home entertainment system. Will be going back to them in the future for sure! Thanks guys!

January 6, 2020
Unprompted review

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