HiDEF Lifestyle Home Theater Store 

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Rated 3 out of 5 stars

Update 02/19/2023: My order was shipped and the tracking # was provided. It looks like my speakers are on the way! _________ Do not waste your time! Placed an order with them last week, still no upd... See more

Rated 5 out of 5 stars

I've had a number of great experiences here purchasing stereo equipment. I've purchased both new and open box items over the 16-17 years I've been going there. They sell a large selection of quality e... See more

Rated 1 out of 5 stars

Worst buying experience. Ordered headphones and recieved used product. Contacted customer service about returning the product,but no response. Tried many ways of contacting the sales,but no response.... See more

Rated 5 out of 5 stars

I had not heard of HiDEF; reviews provided helpful information. Turnaround on the order was quick. Open-box item arrived with all normal accessories. Small damage on a corner of the turntable base lo... See more

Company details

  1. Hi-fi shop
  2. Electronics Store

About HiDEF Lifestyle Home Theater Store

Information provided by various external sources

HiDEF Lifestyle set out in 2004 to be the premiere destination in the United States for finding products that performance outweighs their price from a destination that's performance outweighed its hype. We have been growing since day one due solely to our attention and loyalty to our customers and the brands we hand pick. Our customers have shown us that when treated right, they will always return and will tell the world how wonderful their experience was at HiDEF Lifestyle.

We employ salaried representatives whose primary focus is to know and love our products and our customers. Our reps have an average of 7 years of industry experience and go through product trainings and certifications on a weekly basis. You will not find another source that has more industry involved reps on call for you all the time. We only sell what we would and do have in our own homes. Honesty and integrity are the most important pieces to our business and reputation.

Hear (and see) the difference! We're the largest retail AV showroom in central Pennsylvania with over 8000 square feet of product to play with. We offer in house design and installation by the area's best certified installers and technicians. This means our knowledge pool is vast and ever expanding. Real experience on the products we sell equals real answers to the questions you pose.

Buying Power? HiDEF Lifestyle is honored to be recognized for the second year in a row as one of the fastest growing privately held retailers and businesses in the United States. This means we have the stock, buying power and leverage with our vendors to ensure we have the stock and prices to match or beat any authorized dealers offerings.

Buy Authorized! This is imperative when investing in electronics. Rest assured that HiDEF Lifestyle is an authorized dealer for every single product we sell. Every product sold comes not only with our 30 day guarantee but also with the full manufacturer's warranty to ensure you and your investment are protected.

Cutting edge… We believe that we should be ahead of the pack when it comes to products, knowledge and trends. If you have any questions on the products we do or do not offer, call us and we will happily let you in on what we know or dig in and get you answers from our extensive industry contacts. We're here to serve you.

Whatever we can help with, every member of HiDEF Lifestyle is here to service you and can't wait to make you a customer and friend for life.

Contact info

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Rated 4 out of 5 stars

La Scala II - GLORIOUS!

I searched everywhere for this special edition of speakers and HIDEFLIFESTYLE was the only place I could find with a matched pair in factory boxes. Although one speaker came with a blemish, HIDEFLIFESTYLE offered me options to include an exchange due to that fact. But I simply love the Australian walnut veneer too much to part with my new family members. Dylan and Chris are true to their word and I hope to do business with them again very soon!

October 5, 2019
Unprompted review
Rated 5 out of 5 stars

I purchased an 'open box' Marantz…

I purchased an 'open box' Marantz pre-pro from HiDef LifeStyle.
This required some negotiations around shipping, returns and
cost, which were carried on by emails with Sales Manager Dylan
Thomas. Throughout the process, Dylan was helpful, highly
professional and a pleasure to deal with.

The unit arrived exactly as agreed (double boxed and very well
packaged) and worked well right out of the box. I'm one satisfied
customer.

I highly recommend HiDef (and particularly, Dylan).

September 27, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you!
Great service, fast shipping and product as expected.

September 21, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service Experience

I had a great experience working with Dylan for my home audio system. He was able to give personal recommendations based on my needs, but also has actual experience with all the products in the showroom that he sells. I was extremely interested in some of the high-end audio cables and he took the time to discuss the pros and cons of each of the brands over the phone. I really appreciate that kind of personal touch in today’s social landscape. In the end, I made a confident decision buying from Dylan knowing that if I needed any help or further recommendations, he would be available to assist. I will definitely buy from HiDEF Lifestyle again for my next piece of audio equipment!

September 20, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent earbuds from HiDEF Lifestyle…

Excellent earbuds from HiDEF Lifestyle Home Theater Store, a great Pioneer authorized company/reseller. Received replacement overnight via FedEx. Customer service is truly top notch, they really care about their customers. Am very happy to reccomend and do business with again.
Thanks so much!

September 2, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic store to buy from.

I’ve made two purchases from HiDEF Lifestyle. Both have been great experiences dealing with knowledgeable personable people. I will not hesitate to call them for my next HiFi purchase. Cheers!

August 30, 2019
Unprompted review
Rated 1 out of 5 stars

I had a bad experience with the…

I had a bad experience with the delivery part which was not on Hi-Fidelity hands. But I can say that Costumer service is great, Tim is a great guy, he help me quick, very nice and he did as much he could to help me over the issue.

August 16, 2019
Unprompted review

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