Hill and Dale Outdoors Reviews 

1,442
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting the fantastic range of outdoor footwear available at very competitive prices across the entire catalog. People also deeply appreciate the prompt delivery service, friendly communication, and knowledgeable staff that make every online purchase completely smooth and hassle-free. Some reviewers were not happy with delivery times, experiencing unexpected shipping delays, missing status updates, or long overall waits before receiving their parcels. A few consumers also mentioned encountering occasional issues with missing items or receiving orders later than initially promised by the forecast.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting top quality items that are very... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping and prompt... See more

Service

Customers consistently note positive experiences with service, highlighting polite, helpful staff and... See more

Price

Users describe satisfaction with price, highlighting very competitive and low pricing across various items.... See more

Order

People report positive experiences with order, highlighting fast shipping and reliable service. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Hill and Dale, as always. New boots ordered Sat am, delivered Sunday pm. Most competitive price too. Good company, will continue to use.

Rated 5 out of 5 stars

I chose Hill and Dale as they offered the best price for Meindl Respond GTX walking shoes with free p&p. There was good communication regarding delivery and it arrived on time. Excellent service would... See more

Rated 5 out of 5 stars

Very impressed with this company. The footwear we bought needed repairing. They were polite and helpful. The boots have been repaired without any quibbling.

Rated 5 out of 5 stars

Quick replies to online enquiries about boots, with the personal experiences of the advisor of actually wearing & using the same make was invaluable. Really helpful, great prices & really fast deliver... See more


Company details

  1. Activewear Store

Written by the company

Save on Mountain Equipment Lhotse, Changabang & Janak Jackets. All leading outdoor brands: Meindl, Lowa, La Sportiva, Haglofs and many more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(1,442)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic shop in Yorkshire

fantastic shop in Yorkshire. They are the cheapest I have found for walking boI ots and shoes. I buy Meindl on a regular basis and the size I use is not usually in stock and has to be obtained from Germany. This means waiting sometimes for several months, for Meindl to make new stock. The staff are great, and always very communicative with the progress of the order. I just wish I could visit in person, and know someone who does, and she speaks highly of them too, her favourite outdoor shop.

February 20, 2025
Unprompted review
Rated 4 out of 5 stars

Very good service online

Very good service online, with fast order processing and delivery just before Christmas. It’s always good to use a bricks and mortar shop if possible. The only disappointment is that my product review wasn’t published; that aside, they are worth using if you know the item you want.

December 22, 2024
Unprompted review
Rated 1 out of 5 stars

FeDex delivery process was very poor

FeDex delivery process was very poor. They kept changing the delivery date. Eventually I collected the parcel from their Hartlebury depot on New Year's Eve. 8 days after the initial delivery date. It was a Christmas present that arrived well after Christmas.
Wouldn't recommend you using FedEx in future.

December 20, 2024
Rated 5 out of 5 stars

Great experience online

Great experience online - easy to find what I wanted and the delivery was really fast. I was expecting around 10 days as they were waiting for stock and they arrived in 4 with really good tracking all the way!!

The price for my boots was brilliant as well.

Defeinately a site I have bookmarked for the future for any more walking/hiking bits.

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

No free returns

They don't offer free returns, which I found incorrect for the online retailer. Ordered 2 pairs of boots, as was not sure about the size - my standard practice when orderingbonline - only to realise I need to pay for the return myself. As a result I returned the entire £370 order, instead of only the item I was planning to return.

December 20, 2024
Unprompted review

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