Hippo Motor Group - Peterborough Reviews 165

TrustScore 5 out of 5

4.8

John Wesley Rd, PE4 6ZL Peterborough, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Served by Lewis and Matt. Sales team were very professional and supported test drive as well as resolution of minor issues that I wanted dealing with prior to collection of the vehicle. Other product... See more

Rated 5 out of 5 stars

Really great experience today at Hippo Peterborough with Matt. Super professional and friendly. He helped to guide towards the extra level support that would be suitable for our needs such as warranty... See more

Rated 5 out of 5 stars

A welcoming environment with professional sales people. I would like to thank Bailey who has been exceptional.His polite,respectful and extremely professional approach means that I will defini... See more

Company replied

Rated 1 out of 5 stars

Don't be fooled by the smiley staff and the shiny showroom. Car broken within 3 weeks. Returned to branch with promise of full refund. No communication. No returned calls and currently £18420 out of p... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

Hippo Motor Group comprises of 4 companies that cover all your needs from car leasing, finance, new and used cars and vans and Prestige cars all expertly prepared at our state of the art Hippo Service Centre. We love what we do and we are good at it so you can rest assured that the award-winning Hippo Motor Group is your one-stop shop for all your vehicle needs.


Contact info

  • John Wesley Rd, PE4 6ZL, Peterborough, England, United Kingdom

  • 01733 790203

4.8

Excellent

TrustScore 5 out of 5

165 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Volvo

Went in to view a car i liked and brought the process and care olivia provided during the process was outstanding i will be coming back again when needed
Thanks Olivia

Nathan

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Served by Lewis and Matt

Served by Lewis and Matt. Sales team were very professional and supported test drive as well as resolution of minor issues that I wanted dealing with prior to collection of the vehicle. Other products as part of the sale were offered, but not forced so overall sales approach felt good.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Josh was very friendly and helpful

Josh was very friendly and helpful. Great customer service and provided excellent advice on additional products that are recommended. Would highly recommend visiting Hippo and asking for Josh :-)

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Really great experience today at Hippo…

Really great experience today at Hippo Peterborough with Matt. Super professional and friendly. He helped to guide towards the extra level support that would be suitable for our needs such as warranty and shine protect. This will give us greater peace of mind for the next few years. Thanks for the great service!

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant experience from start to…

Brilliant experience from start to finish, Thankyou all so much 👍

Thankyou to Abigail who found the car for me led me through all the details and was extremely helpful and to Raphael for a perfect handover, cheers to all at Hippo

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service at hippo!

Brilliant service at hippo! Olivia really put me at ease throughout as well as Matt who helped with the paperwork side of things. Olivia organised for the car to be brought down to me and made sure it was up to standard. Really pleased customer. Thanks guys!

May 30, 2026
Unprompted review
Hippo Motor Group - Peterborough logo

Reply from Hippo Motor Group - Peterborough

Hi Pippa,

Thank you for the fantastic feedback! We’re delighted to hear Olivia made you feel at ease throughout and went above and beyond to organise the delivery and ensure everything was up to standard. It’s also great to know Matt supported you with the paperwork side and helped make the process smooth. We really appreciate your kind words and are so pleased you’re happy with your experience.

Team Hippo

Rated 5 out of 5 stars

Very slick handover of the vehicle

Very slick handover of the vehicle. Great premises, Aircon whilst you wait! Matt who did the handover was very knowledgable and a fellow petrol head. Great experience overall.

May 30, 2026
Unprompted review
Hippo Motor Group - Peterborough logo

Reply from Hippo Motor Group - Peterborough

Hi Lee,

Thank you for the fantastic feedback! We’re glad you enjoyed the smooth handover experience and had a chance to relax in our facilities while you waited. It’s great to hear Matt was knowledgeable and made the process enjoyable with his passion for cars. We really appreciate your kind words.

Team Hippo

Rated 5 out of 5 stars

A welcoming environment with…

A welcoming environment with professional sales people.
I would like to thank Bailey who has been exceptional.His polite,respectful and extremely professional approach means that I will definitely look to buying another car here in the future. His communication at each phase of the purchase has been so appreciative. He has a lovely, non pushy and kind nature and he really shone.
Thankyou Bailey for everything.

I would also like to mention Josh who was so helpful in the very final stages of this purchase. He was polite and extremely professional.
Thankyou Josh.

Thankyou Hippo for finding me a car that I will enjoy driving!!

May 30, 2026
Unprompted review
Hippo Motor Group - Peterborough logo

Reply from Hippo Motor Group - Peterborough

Hi Neelam,

What a lovely review to receive—thank you for taking the time to share your experience! We’re delighted to hear you found the environment welcoming and the team professional throughout. It’s great to know Bailey provided such exceptional support with a polite, respectful, and non-pushy approach, keeping you well informed at every stage of the process. We’re also pleased Josh was so helpful and professional during the final stages of your purchase. Thank you again for your kind words and support, and we’re thrilled you’ve found a car you’ll enjoy driving!

Team Hippo

Rated 5 out of 5 stars

Excellent service

Excellent service. Matt was amazing. Wonderful smile and clear explanations.

May 30, 2026
Unprompted review
Hippo Motor Group - Peterborough logo

Reply from Hippo Motor Group - Peterborough

Hi Jay,

We’re delighted to hear your feedback—thank you for sharing it! It’s great to know Matt provided excellent service with a clear explanation and a friendly, welcoming approach. We really appreciate your kind words.

Team Hippo

Rated 5 out of 5 stars

Excellent customer service from

Excellent customer service from
Start to finish. Professional knowledgeable and nothing was too much trouble

Thank you Bailey and Josh

May 29, 2026
Unprompted review
Hippo Motor Group - Peterborough logo

Reply from Hippo Motor Group - Peterborough

Hi Tina,

We’re really pleased to hear your feedback—thank you for taking the time to share it! It’s great to know you received excellent customer service from start to finish and found the team professional, knowledgeable, and always willing to help. We really appreciate your kind words.

Team Hippo

Rated 5 out of 5 stars

Josh was fantastic

Josh was fantastic, great asset to the team, make sure you don’t loose him! Friendly, clam and polite. Car had a few issues at pick up but he was good at quickly resolving it.

May 28, 2026
Unprompted review
Hippo Motor Group - Peterborough logo

Reply from Hippo Motor Group - Peterborough

Hi Dunia,

We’re really pleased to hear your feedback—thank you for sharing it! It’s great to know Josh was friendly, calm, and polite throughout, and a real asset to the team. We’re also glad he was able to quickly resolve the issues you experienced at pick-up and ensure everything was put right for you. We really appreciate your kind words.

Team Hippo

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