HiQ Tyres & Autocare - Bury St. Edmunds Reviews 

130
TrustScore 5 out of 5

4.9

Out Northgate, IP33 1JQ Bury St. Edmunds, Suffolk, GB


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Rated 5 out of 5 stars

I took my wife's car into this garage this morning as she was very concerned about 1 of the front tyres which appeared to be flat .It was still driveable.The tyre was removed and carefully examined an... See more

Company replied

Rated 5 out of 5 stars

I have used HIQ Tyres And Autocare in Out Northgate, Bury St Edmunds. I thoroughly recommend them. They always do an excellent job with my car, in a really quick time, have everything done professio... See more

Company replied

Rated 5 out of 5 stars

Really helpful team at the Bury St Edmunds branch who went the extra mile regarding an air conditioning problem with our Mini. Two new front tyres (Pirelli) fitted and aligned in quick time - thank... See more

Company replied

Rated 4 out of 5 stars

Booked on line and was dealt with promptly when I arrived. Also helped me with the examination of the replaced tyres as had been informed by a main dealership that they were MOT failures... possibly,... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Bury St. Edmunds

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Out Northgate, IP33 1JQ, Bury St. Edmunds, Suffolk, United Kingdom

  • 01284 701228

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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1-star

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4.9

All reviews

(130)

2,526 reviews in the last 12 months

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Rated 5 out of 5 stars

Once again

Once again, good value and friendly service. Had major service, MOT and re-gas - at a price I thought was very reasonable

August 27, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi Alan, thank you for leaving a review! It's great to hear you were pleased with the friendly service you received.

Rated 5 out of 5 stars

Excellent Service

I took my wife's car into this garage this morning as she was very concerned about 1 of the front tyres which appeared to be flat .It was still driveable.The tyre was removed and carefully examined and was found to be not faulty.The staff were very helpful and I was not charged.I have used this garage before for tyre replacement and I have always had excellent advice and service

August 24, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi there, we're happy to hear that our team was able to assist with your wife's car and that the tyre was found to be in good condition. We appreciate you acknowledging our helpful staff and that you weren't charged. Thank you for your continued trust in our service!

Rated 5 out of 5 stars

Annual MOT test

Hi-Q fitted our car in for an MOT next day. They sourced & replaced the rear tyres with ease.

August 21, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Thank you for your positive feedback Louise!

Rated 5 out of 5 stars

HIQ Tyres And Autocare

I have used HIQ Tyres And Autocare in Out Northgate, Bury St Edmunds.
I thoroughly recommend them. They always do an excellent job with my car, in a really quick time, have everything done professionally, and always charge me a reasonable rate.
Once I needed to replace my windscreen washer pump. They gave me an estimate before they started, when they finished they charged me less than the estimate! I can't say better than that!

June 19, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Thank you for the recommendation Robert! We're pleased to hear that the team are consistently professional and efficient in the service they provide. We look forward to seeing you again!

Rated 5 out of 5 stars

Really helpful team at the Bury St…

Really helpful team at the Bury St Edmunds branch who went the extra mile regarding an air conditioning problem with our Mini.

Two new front tyres (Pirelli) fitted and aligned in quick time - thank you.

July 20, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi there, thank you for taking the time to leave a review about our helpful team and the efficient service you received - we look forward to seeing you again!

Rated 5 out of 5 stars

The team at HiQ are very accommodating…

The team at HiQ are very accommodating and went out of their way to help me out of a tight spot and get my car sorted very quickly. Really can’t fault them and their customer service is faultless. Will definitely use again and would highly recommend them.

June 2, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi Neil, thank you for recommending us! We're so pleased our team could assist you quickly when you needed us most.

Rated 5 out of 5 stars

Needed urgent MOT… they had a slot and…

Needed urgent MOT… they had a slot and got the car in straight away… MOT’s are on special offer as well… great job.

May 7, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi there, we're happy to hear that we could accommodate your urgent MOT needs and that you were pleased with our special offer.

Rated 5 out of 5 stars

Highly recommend

After a bad experience yesterday at a previous garage HiQ was recommended to me i received really friendly service the parts was ordered and fitted today at a very reasonable price

February 11, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Thank you for leaving a review Matthew and it's great to hear the team could assist with your car following a previous experience.

Rated 5 out of 5 stars

Had a full service and MOT on my car…

Had a full service and MOT on my car today.The staff are always helpful and professional. Communication is always good. Been a customer for many years and would highly recommend

January 14, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Thank you for recommending HiQ Amanda! It's great to hear you had a positive experience and have returned to HiQ over the years; we look forward to seeing you again in the future!

Rated 5 out of 5 stars

Quick and reliable

Always great service from the team!! Quick and reliable every time!
Thank you again :)

December 30, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Thank you for leaving us this great review Trance!

Rated 5 out of 5 stars

Great communication

Great communication, and good value for money.

November 20, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

We really appreciate you taking the time to leave us this great review!

Rated 5 out of 5 stars

I always use this garage

I always use this garage , the guys are vey polite and friendly

November 20, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Thank you for leaving us this lovely review Lorna.

Rated 5 out of 5 stars

Great service

Greeted by name. Friendly staff. Given price before work begun. Had a problem with a small panel that had dropped down which was rectified free of charge. All round good service.

October 22, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi there, thank you for leaving a review. We're happy to hear that you received friendly service and appreciated the transparent pricing. We're glad our team could resolve the panel issue quickly for you.

Rated 5 out of 5 stars

Happy with the service

Happy with the service - speedy and effective.

October 6, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi there, thank you for writing a review regarding our service!

Rated 5 out of 5 stars

Very helpful staff who fitted in an…

Very helpful staff who fitted in an additional job on my car to save me having to come back on another day .

October 1, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi Christine, we appreciate you taking the time to leave us this excellent review. We are so glad to hear that our staff were helpful and efficient for you.

Rated 5 out of 5 stars

Prompt service

Prompt service. Was a planned appointment for MOT this time however used HIQ lots before. Always helpful. Great communication. Would always recommend!

September 27, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Thank you for the recommendation Lottie! We're happy to hear you found our team's communication effective and always helpful.

Rated 5 out of 5 stars

Friendly

Friendly, helpful and knowledgeable staff, great customer service

September 26, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

HI Jen, thank you for taking the time to write a review regarding our friendly service!

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