HiQ Tyres & Autocare - Bury St. Edmunds Reviews 

131
TrustScore 5 out of 5

4.9

Out Northgate, IP33 1JQ Bury St. Edmunds, Suffolk, GB


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Rated 5 out of 5 stars

I have used HIQ Tyres And Autocare in Out Northgate, Bury St Edmunds. I thoroughly recommend them. They always do an excellent job with my car, in a really quick time, have everything done professio... See more

Company replied

Rated 5 out of 5 stars

I took my wife's car into this garage this morning as she was very concerned about 1 of the front tyres which appeared to be flat .It was still driveable.The tyre was removed and carefully examined an... See more

Company replied

Rated 5 out of 5 stars

Really helpful team at the Bury St Edmunds branch who went the extra mile regarding an air conditioning problem with our Mini. Two new front tyres (Pirelli) fitted and aligned in quick time - thank... See more

Company replied

Rated 4 out of 5 stars

Booked on line and was dealt with promptly when I arrived. Also helped me with the examination of the replaced tyres as had been informed by a main dealership that they were MOT failures... possibly,... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Bury St. Edmunds

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Out Northgate, IP33 1JQ, Bury St. Edmunds, Suffolk, United Kingdom

  • 01284 701228

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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4.9

All reviews

(131)

2,586 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly

Friendly, helpful and knowledgeable staff, great customer service

September 26, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

HI Jen, thank you for taking the time to write a review regarding our friendly service!

Rated 5 out of 5 stars

Great as usual

Great as usual. Coming back soon

September 26, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Thank you for leaving a great review Paulo, we look forward to seeing you again soon!

Rated 5 out of 5 stars

Staff very helpful and friendly

Staff very helpful and friendly. They answered all questions about my car. Thank you for them.

September 20, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi Roy, we appreciate you taking the time to leave us this great review. We're so glad our staff were helpful and answered your questions!

Rated 5 out of 5 stars

Always a good experience at HiQ

Always a good experience at HiQ! I’ve had 2 front tyres replaced by them with no issues. As well as an MOT by them. They are always honest, genuine and give real advice about whether something needs to be done or not. Can’t fault them - See you next time!

September 13, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi Katelyn, we're happy to hear that you consistently have a good experience with us! It's great to know that you find our advice genuine and honest.

Rated 5 out of 5 stars

Really good

Really good, went above and beyond for .e, absolutely would return.

September 12, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi Tyla, thank you for leaving a review. We're glad you enjoyed your experience, and we look forward to seeing you again.

Rated 5 out of 5 stars

The staff are knowledgeable and…

The staff are knowledgeable and courteous, the, in this case tyre fitting and balancing, is always done well and prices are good.

September 11, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi Simon, thank you for leaving a review regarding our team and pricing. Our team were happy to assist you with your tyres!

Rated 5 out of 5 stars

I went for a puncture repair

I went for a puncture repair. A helpful and friendly reception, my puncture was dealt with quickly and I was also given good , without pressure, advice about the future purchase of new tyres. The price of the work was very reasonable as well.

September 9, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Thank you for leaving a review Chris. We're happy to hear that you had a friendly and helpful experience and were happy to help with your car puncture!

Rated 5 out of 5 stars

Honest

Honest, reliable service, easy team to deal with

September 8, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi Elizabeth, thank you for leaving a great review! We're so glad you find our service reliable and our team easy to work with.

Rated 5 out of 5 stars

Always very helpful

Always very helpful

August 26, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Thank you for leaving us this great review Kelly.

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful, very smooth experience. Would highly recommend and will use them again myself.

August 13, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Thank you for your lovely review and kind words of recommendation, Rhiannon!

Rated 5 out of 5 stars

Excellent Service!

Excellent Service!
Would highly recommend for Servicing, MOT & Tyre issues and any other requirements or advice.

August 11, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi there, thank you for the recommendation. We're glad you had a posoitve experience at our Centre.

Rated 5 out of 5 stars

Quick efficient service

Fixed two slow punctures on different wheels quickly and efficiently and for 30 quid …can’t complain. Many thanks.

August 8, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Thank you for the review Martin. We're happy to hear that we efficiently resolved your tyre issue!

Rated 5 out of 5 stars

Excellent

Helpful, quick, to the point. Cost is competitive and work up to par.

August 8, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Hi Andrew, thank you for leaving a review regarding our service!

Rated 5 out of 5 stars

Brilliant service as always

The guys here are true pros
Will never go anywhere else now I located them

July 14, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Thank you for leaving us brilliant review, Mark. We appreciate your loyal custom, and look forward to seeing you again in the future.

Rated 5 out of 5 stars

Always 5 star

Always 5 star. A company that actually cares and doesn't rip you off. Have helped me many times and always go to them for my tyres. Brilliant customer service.

June 3, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Thank you for leaving our team this brilliant review. We're delighted to hear that you always have a 5-star experience with us!

Rated 5 out of 5 stars

Always a pleasure and I feel that I own…

Always a pleasure and I feel that I own a part of the BSE depot with our three cars!!! Always a pleasure and a great bunch of folk.

May 13, 2025
Unprompted review
HiQ Tyres & Autocare - Bury St. Edmunds logo

Reply from HiQ Tyres & Autocare - Bury St. Edmunds

Rob, thank you for this kind review, and your loyal custom. We strive to make every customer feel valued and we are thrilled to hear that you feel like you are part of the BSE family!

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