HiQ Tyres & Autocare - Horley Reviews 

215
TrustScore 5 out of 5

4.8

70 Brighton Road, RH6 7JQ Horley, Surrey, GB


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Rated 5 out of 5 stars

First time at HiQ, and an excellent service, very quick and good price on 4 new quality tyres, 2 fitted Friday and 2 fitted following Monday, thanks to friendly staff, Lee, Brian and other young man... See more

Company replied

Rated 4 out of 5 stars

Efficient online booking for next day fitting and wheel alignment of all 4 tyres. Rang and checked tyres had arrived and all ok to go ahead next morning. Was even told I could drop vehicle off earl... See more

Company replied

Rated 5 out of 5 stars

Top service. I unexpectedly received a courtesy phone call early in the morning to advise me that the delivery of the ordered tyres was going to be delayed, and that they would call me immediately whe... See more

Company replied

Rated 5 out of 5 stars

Always use these guys for tyres now, easy to book in, great communication, friendly staff. Used HiQ for a repair on my exhaust a while back too, Under short notice, but they were happy to get me in an... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Horley

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 70 Brighton Road, RH6 7JQ, Horley, Surrey, United Kingdom

  • 01293 772382

4.8

Excellent

TrustScore 5 out of 5

215 reviews

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4.8

All reviews

(215)

2,432 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to book

Easy to book, fast efficient service, competitive price and excellent quality.

May 18, 2026
Unprompted review
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Thank you for leaving a review regarding our fast and efficient service Ray!

Rated 5 out of 5 stars

Staff were polite and positive

Staff were polite and positive.
The work needed was carried out in a speedy professional way.

February 18, 2026
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Hi there, we appreciate you taking the time to leave us a review. We're happy to hear that you found our staff polite and the service speedy and professional.

Rated 5 out of 5 stars

Quick service efficient

Quick service efficient, Mechanics very knowledgeable, Know exactly what they are doing. would recommend to anyone. And will definitely use again thank you

February 18, 2026
Unprompted review
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Hi Tony, we appreciate you recommending our services! It's great to hear you received quick, efficient service from our knowledgeable mechanics. We look forward to your next visit!

Rated 5 out of 5 stars

Tires change

Quick, efficient and competitive price

January 9, 2026
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Hi there, thank you for leaving a great review regarding our quick and efficient service!

Rated 5 out of 5 stars

Walked in 10 minutes before my booked…

Walked in 10 minutes before my booked time, they asked for my keys as I told them I was here and 30 mins later both rear tyres were done and I was on my way, I’ve been here 3 times now and would definitely go back again rather than use someone like Kwik fit who insist on checking all my tyres before doing what I’ve asked

December 16, 2025
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Reply from HiQ Tyres & Autocare - Horley

We really appreciate you leaving us this brilliant review Peter. We are always glad to be able to help, and look forward to seeing you again.

Rated 5 out of 5 stars

Horley local not a bot.

All good. As ordered, best price, polite service and fitted in good time.

December 4, 2025
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Hi Adam, we appreciate you taking the time to leave us a review. We are so glad that you were happy with our service and price!

Rated 5 out of 5 stars

First time customer

Had all four tyres replaced, honestly, the whole experience was great. Jayde the receptionist was so lovely and welcoming, which made things really easy. Thanks very much

November 24, 2025
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Hi Priscilla, thank you for leaving a great review! We're happy to hear that you had a great experience with your tyre replacement.

Rated 5 out of 5 stars

Very helpful

Great help in making sure I got the correct tyre for my car, especially as I previously had an issue with a competitor. HiQ called me to clarify and confirm.

October 10, 2025
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Thank you for leaving a review Michael. We're happy to hear that we could help you get the right tyre for your car.

Rated 5 out of 5 stars

Good stuff…

There was a slight hiccup with the booking timing, but luckily that was sorted out in store and the works proceeded as planned.

Generally just v good service provided throughout the visit.

August 12, 2025
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Hi Robert, we really appreciate you leaving us this review and feedback. We were glad to be able to help.

Rated 5 out of 5 stars

Good service

Arrived at the right time Tyres were fitted quickly and with no fuss. All in all good service.

July 24, 2025
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Hi John, thank you for leaving a good review. We're glad to hear you found our service efficient!

Rated 5 out of 5 stars

Went above and beyond

Very helpful would recommend. Went above and beyond

July 7, 2025
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Thank you for recommending us, Lewis, it means a great deal to us!

Rated 5 out of 5 stars

Always very friendly and helpful at…

Always very friendly and helpful at haiku, I have been going there for years and I’m very pleased with the reasonable prices.

June 23, 2025
Unprompted review
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Thank you for leaving us this excellent review Shenda, we are always glad to help.

Rated 5 out of 5 stars

Friendly

Friendly, helpful and efficient; very good prices

May 15, 2025
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Thank you for leaving us this lovely review, Mr Pawlyn.

Rated 5 out of 5 stars

Polite on entry

Polite on entry, started on the car immediately. Warm welcome and stead the job would take 25 minutes it took a lot less and I was pleased either speed and efficiency of the chap at the desk, Anthony. Very tidy and clean establishment and one to return.

May 2, 2025
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Thank you for your kind words about our team's professionalism and efficiency, Mike. We look forward to servicing your vehicle again in the future!

Rated 4 out of 5 stars

Great service

Great service, but somewhat bizarrely they couldn't supply the tyre I wanted from the system in the shop, so I had to order from their own website where it was an option. It was still there the following day though...

March 24, 2025
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Hi there David,

Thank you for taking the time to leave us this great review.
We apologize for any inconvenience this may have caused. We always aim for a 5* service here at HiQ, so we will pass this feedback back to the Centre.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Replacement Rear Tyres

Needed to replace rear two tyres on my wife's Mercedes C class. Ordered online and went to appointment. Guys at HiQ spotted that I had not ordered Run Flat ones and so this was corrected and a new appointment booked for a couple of days later. All went to plan with a quick efficient service as always. Been using these guys for several years as they do a great job and at a good price.

March 21, 2025
Unprompted review
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Thank you for taking the time to leave us this kind review. We are very grateful for your loyal custom, and we look forward to seeing you again in the future!

Rated 4 out of 5 stars

Check all services booked are available at time of drop off

Efficient online booking for next day fitting and wheel alignment of all 4 tyres.
Rang and checked tyres had arrived and all ok to go ahead next morning. Was even told I could drop vehicle off early.
On collection, no charge seen for wheel alignment. When queried, told machine not working so couldn’t be completed. Disappointed as means I have to book in elsewhere for that to be completed and I should have been informed on drop off or by phone email that service was unavailable.

March 18, 2025
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Hi there Michelle,

Thank you for taking the time to leave us this great review.
We apologize for any inconvenience this may have caused. We always aim for a 5* service here at HiQ, so we will pass this feedback back to the Centre.

Kind regards,
HiQ Team

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