First time at HiQ, and an excellent service, very quick and good price on 4 new quality tyres, 2 fitted Friday and 2 fitted following Monday, thanks to friendly staff, Lee, Brian and other young man... See more
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Efficient online booking for next day fitting and wheel alignment of all 4 tyres. Rang and checked tyres had arrived and all ok to go ahead next morning. Was even told I could drop vehicle off earl... See more
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Top service. I unexpectedly received a courtesy phone call early in the morning to advise me that the delivery of the ordered tyres was going to be delayed, and that they would call me immediately whe... See more
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Always use these guys for tyres now, easy to book in, great communication, friendly staff. Used HiQ for a repair on my exhaust a while back too, Under short notice, but they were happy to get me in an... See more
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Company details
About HiQ Tyres & Autocare - Horley
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
70 Brighton Road, RH6 7JQ, Horley, Surrey, United Kingdom
- 01293 772382
4.8
Excellent
215 reviews
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Great service to replace 4 tyres in…
Efficient service to replace 4 tyres in under an hour, and friendly and knowledgeable staff. Happy with my tyres, and importantly my wheels weren't damaged or scuffed. Tea and coffee available while I waited for fitting. Only took a star off as their tyre supplier was late so I had to reschedule to the next day.
March 13, 2025
Reply from HiQ Tyres & Autocare - Horley
Hi there Kev,
Thank you for taking the time to leave us this great review.
We apologize for any inconvenience this may have caused. We always aim for a 5* service here at HiQ, so we will pass this feedback back to the Centre.
Kind regards,
HiQ Team
I’m so pleased with HiQ services
I’m so pleased with HiQ services, very professional, friendly and quick, same as such a good communication with client, highly recommended
March 4, 2025
Reply from HiQ Tyres & Autocare - Horley
Thank you for leaving our team this kind review, Mrs Quinn. We hope to see you again in the future :)
Great service as always
February 21, 2025
Reply from HiQ Tyres & Autocare - Horley
Thank you for the great review, Claire!
The gentleman at the desk greeted me…
The gentleman at the desk greeted me with a happy demeanor & very helpful
February 27, 2025
Reply from HiQ Tyres & Autocare - Horley
Hi there Mrs Pindar,
Thank you for your great review. Our team here at HiQ Horley are always glad to provide a helpful service.
High quality, think Hi-Q!
Really helpful man on reception when I arrived. Had my tyres in and completed the work very quickly. Tyres were cheaper than other garages to. Have used these guys before and would highly recommend.
February 26, 2025
Reply from HiQ Tyres & Autocare - Horley
Hi David,
Thank you for taking the time to write us such a kind review of recommendation - it means a lot to us.
Reply from HiQ Tyres & Autocare - Horley
Thank you for leaving us this great review Natalie.
Very good service will recommend to…
Very good service will recommend to friends and family
January 29, 2025
Reply from HiQ Tyres & Autocare - Horley
Thank you for your kind review and recommendation Jean.
Excellent service
Cannot fault how easy it was to book online. Friendly staff and very efficient service. Good value too.
January 15, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - Horley
Thank you for leaving us this brilliant review, Alistair. We are delighted to hear about your excellent experience with us!
tyres fitted and no fuss
January 16, 2025
Reply from HiQ Tyres & Autocare - Horley
Thank you for this great review, Dan!
Fast and friendly service fitting a…
Fast and friendly service fitting a pre-ordered tyre from the day before.
December 16, 2024
Reply from HiQ Tyres & Autocare - Horley
Thank you for leaving us this great review, Matthew!
Friendly and helpful service
November 5, 2024
Reply from HiQ Tyres & Autocare - Horley
Thank you for your kind review!
We booked an appointment to change our…
We booked an appointment to change our tyre and wheel alignment. They agreed and called us to confirm that we were coming. We got there and they told us that they cannot align our wheel and they would only change our tyre.
October 29, 2024
Reply from HiQ Tyres & Autocare - Horley
Hi Kumar,
Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team
Good job
First time at HiQ, and an excellent service, very quick and good price on 4 new quality tyres, 2 fitted Friday and 2 fitted following Monday, thanks to friendly staff, Lee, Brian and other young man (didn't get his name), would happily recommend.
Thanks
October 24, 2024
Reply from HiQ Tyres & Autocare - Horley
Thank you for taking the time to leave our team such a brilliant review, Gary! We are so pleased to hear about your great tyre fitting experience with us!
Absolutely useless booked in tyre…
Absolutely useless booked in tyre replacement and alignment was told times next day tyres not delivered and alignment machine condemned.
Beware using a service that gives you false promises 🤬🤬🤬
October 24, 2024
Reply from HiQ Tyres & Autocare - Horley
Hi there,
Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team
Reply from HiQ Tyres & Autocare - Horley
Thank you for your kind review, Shane!
Avoid
Avoid them
It’s over a months and I have never been updated about my complaint
Customer services told me that my case is under review buy senior management but I think it was a scam bug up to now they have never bothered to reply my emails . There are other better tire companies offering better services somewhere else. Please avoid this company by all means that’s my advice
August 6, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Horley
Hi Charles,
This matter is under investigation above our customer service team. We kindly request platforms are used for one review per experience. We appreciate your patience.
Kind regards,
HiQ Team
Great service and price
Great service and price, can’t fault them! We will use them again for sure.
July 17, 2024
Reply from HiQ Tyres & Autocare - Horley
Thank you for your kind review! We will always be glad to help.
Reply from HiQ Tyres & Autocare - Horley
Thank you for leaving us a great review Barry :)
Great service
Staff were nice, helpful and quick at the front desk. Got 4 tyres changed and it went in straight away, took about half an hour so not long at all.
Good experience all round.
July 10, 2024
Reply from HiQ Tyres & Autocare - Horley
Thank you Josh for leaving us such a fantastic review about your recent tyre changes! We would be glad to assist you any time with any future work your vehicle may need :)
Top service
Top service. I unexpectedly received a courtesy phone call early in the morning to advise me that the delivery of the ordered tyres was going to be delayed, and that they would call me immediately when they arrive. They indeed called me promptly when the tyres arrived and given I only live 5 minutes away, the new tyres were fitted all within less than 30 minutes. The staff are extremely friendly and professional. Thanks a million!
July 8, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Horley
Thank you for your kind review Jeff! We are always glad to provide a helpful and knowledgeable service :)
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