First time at HiQ, and an excellent service, very quick and good price on 4 new quality tyres, 2 fitted Friday and 2 fitted following Monday, thanks to friendly staff, Lee, Brian and other young man... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
First time at HiQ, and an excellent service, very quick and good price on 4 new quality tyres, 2 fitted Friday and 2 fitted following Monday, thanks to friendly staff, Lee, Brian and other young man... See more
Company replied
Efficient online booking for next day fitting and wheel alignment of all 4 tyres. Rang and checked tyres had arrived and all ok to go ahead next morning. Was even told I could drop vehicle off earl... See more
Company replied
Top service. I unexpectedly received a courtesy phone call early in the morning to advise me that the delivery of the ordered tyres was going to be delayed, and that they would call me immediately whe... See more
Company replied
Always use these guys for tyres now, easy to book in, great communication, friendly staff. Used HiQ for a repair on my exhaust a while back too, Under short notice, but they were happy to get me in an... See more
Company replied
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
70 Brighton Road, RH6 7JQ, Horley, Surrey, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pre-booked tyre for saturday, turned up at 07:55, presented print-off and was asked when I would like it done. I said it's out front, was told only 2 on duty today. Eventually did it straight away saying manager had not put it in the book.

Reply from HiQ Tyres & Autocare - Horley

Reply from HiQ Tyres & Autocare - Horley
Easy online path, appointment confirmed and followed instructions. Turned up, 20 minutes later all done.
Very pleased, would recommend

Reply from HiQ Tyres & Autocare - Horley
Very attentive and efficient service from the moment I booked online. Would recommend this company to anyone.

Reply from HiQ Tyres & Autocare - Horley

Reply from HiQ Tyres & Autocare - Horley
Took car in a day early by mistake. Gents sorted things out for us without any hassle. My goto choice for car stuff in Horley.

Reply from HiQ Tyres & Autocare - Horley
Booked online at short notice, came in prepared to leave the car for the rest of the day given they were very busy and it was finished in just over an hour. Two tyre changes and re-alignment. Booking online also gave a receipt for cost in advance so I could shop around as needed and was aware of what I'd need to pay when picking up the car. Waiting room is clean, staff are super friendly.

Reply from HiQ Tyres & Autocare - Horley
Prompt.and.very.good.service.i.have.always.used.them

Reply from HiQ Tyres & Autocare - Horley
The staff were very helpful and I would highly recommend. Was a simple process to book online and simple to call up and change a time. Very satisfied with the service .

Reply from HiQ Tyres & Autocare - Horley
Fantastic service as usual. Very professional, proactive and helpful

Reply from HiQ Tyres & Autocare - Horley
Made welcome on arrival.offered free coffee.work was done quick and service was good

Reply from HiQ Tyres & Autocare - Horley
Fitted me in at short notice, polite and professional service

Reply from HiQ Tyres & Autocare - Horley
Polite and quick good quality service, highly recommended.

Reply from HiQ Tyres & Autocare - Horley

Reply from HiQ Tyres & Autocare - Horley
Easy to book appointment. Polite and efficient service on the day.

Reply from HiQ Tyres & Autocare - Horley
Friendly staff, no waiting around quickly done and job finished excellent service

Reply from HiQ Tyres & Autocare - Horley
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.