HiQ Tyres & Autocare - Horley Reviews 

215
TrustScore 5 out of 5

4.8

70 Brighton Road, RH6 7JQ Horley, Surrey, GB


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Rated 5 out of 5 stars

First time at HiQ, and an excellent service, very quick and good price on 4 new quality tyres, 2 fitted Friday and 2 fitted following Monday, thanks to friendly staff, Lee, Brian and other young man... See more

Company replied

Rated 4 out of 5 stars

Efficient online booking for next day fitting and wheel alignment of all 4 tyres. Rang and checked tyres had arrived and all ok to go ahead next morning. Was even told I could drop vehicle off earl... See more

Company replied

Rated 5 out of 5 stars

Top service. I unexpectedly received a courtesy phone call early in the morning to advise me that the delivery of the ordered tyres was going to be delayed, and that they would call me immediately whe... See more

Company replied

Rated 5 out of 5 stars

Always use these guys for tyres now, easy to book in, great communication, friendly staff. Used HiQ for a repair on my exhaust a while back too, Under short notice, but they were happy to get me in an... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Horley

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 70 Brighton Road, RH6 7JQ, Horley, Surrey, United Kingdom

  • 01293 772382

4.8

Excellent

TrustScore 5 out of 5

215 reviews

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4.8

All reviews

(215)

2,522 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Pre-booked tyre for saturday

Pre-booked tyre for saturday, turned up at 07:55, presented print-off and was asked when I would like it done. I said it's out front, was told only 2 on duty today. Eventually did it straight away saying manager had not put it in the book.

March 6, 2023
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Reply from HiQ Tyres & Autocare - Horley

Thank you for your review, we appreciate the feedback :)

Rated 5 out of 5 stars

Very good

Very good, quick service and lovely chap who did my tyres.

February 13, 2023
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Thanks for your review, Kellie.

Rated 5 out of 5 stars

Easy online path

Easy online path, appointment confirmed and followed instructions. Turned up, 20 minutes later all done.

Very pleased, would recommend

January 31, 2023
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Reply from HiQ Tyres & Autocare - Horley

Thank you for the review, Mark :)

Rated 5 out of 5 stars

Took car in a day early by mistake

Took car in a day early by mistake. Gents sorted things out for us without any hassle. My goto choice for car stuff in Horley.

January 19, 2023
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Reply from HiQ Tyres & Autocare - Horley

Great to hear Darren, thank you for the great review!

Rated 5 out of 5 stars

Booked online at short notice

Booked online at short notice, came in prepared to leave the car for the rest of the day given they were very busy and it was finished in just over an hour. Two tyre changes and re-alignment. Booking online also gave a receipt for cost in advance so I could shop around as needed and was aware of what I'd need to pay when picking up the car. Waiting room is clean, staff are super friendly.

December 29, 2022
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Reply from HiQ Tyres & Autocare - Horley

Thanks for leaving such a great review, Jess :)

Rated 5 out of 5 stars

The staff were very helpful and I would…

The staff were very helpful and I would highly recommend. Was a simple process to book online and simple to call up and change a time. Very satisfied with the service .

January 6, 2023
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Great to hear Kirstie, thank you!

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful and efficient. Good value for money.

October 28, 2022
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Thanks you John, appreciate it!

Rated 5 out of 5 stars

Friendly staff

Friendly staff, no waiting around quickly done and job finished excellent service

October 19, 2022
HiQ Tyres & Autocare - Horley logo

Reply from HiQ Tyres & Autocare - Horley

Thanks Jim!

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