First time at HiQ, and an excellent service, very quick and good price on 4 new quality tyres, 2 fitted Friday and 2 fitted following Monday, thanks to friendly staff, Lee, Brian and other young man... See more
Company replied
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First time at HiQ, and an excellent service, very quick and good price on 4 new quality tyres, 2 fitted Friday and 2 fitted following Monday, thanks to friendly staff, Lee, Brian and other young man... See more
Company replied
Efficient online booking for next day fitting and wheel alignment of all 4 tyres. Rang and checked tyres had arrived and all ok to go ahead next morning. Was even told I could drop vehicle off earl... See more
Company replied
Top service. I unexpectedly received a courtesy phone call early in the morning to advise me that the delivery of the ordered tyres was going to be delayed, and that they would call me immediately whe... See more
Company replied
Always use these guys for tyres now, easy to book in, great communication, friendly staff. Used HiQ for a repair on my exhaust a while back too, Under short notice, but they were happy to get me in an... See more
Company replied
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
70 Brighton Road, RH6 7JQ, Horley, Surrey, United Kingdom
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Booked online, next day time slot.
Turned it around when I arrived, fantastic.
They would give Red Bull a run for their money #F1xed

Reply from HiQ Tyres & Autocare - Horley

Reply from HiQ Tyres & Autocare - Horley
An outstanding experience. The website is so simple to use and provides all the necessary information from just the car's registration number. I chose the tyres I needed, booked a time and that was that.
The staff were seasoned fitters and very polite. A quick and professional turn around and I was on my way. They're also cheaper than Black Circles (at least for my tyres) and I like supporting a local business.
Thoroughly recommended.

Reply from HiQ Tyres & Autocare - Horley
Great service from the guys, very friendly, helpful and professional, my car was ready in 20 minutes, couldn’t fault them in any way and it was nice to see happy workers, I will be using them again.

Reply from HiQ Tyres & Autocare - Horley
From telephone enquiry to popping along for quick consultation; friendly, helpful and great service. Eventually, after checking out a few other local places and prices, I decided on using HiQ Horley and booked tyres/appointment on line. I received a call and we confirmed time of required appointment. Turned up at appointed time, tyres fitted and couldn't fault their helpfulness or service. Would definitely use again.

Reply from HiQ Tyres & Autocare - Horley
Ordered tyres online. Booked fitting appointment. HiQ called to confirm. Fitted next day
Great service.

Reply from HiQ Tyres & Autocare - Horley
Very helpful and polite and friendly staff. Careful with their work, easy to communicate with. They listened to my concerns and were very considerate. I will be using them again.

Reply from HiQ Tyres & Autocare - Horley
Speedy turnaround when arrived and managed to get in earlier than my online appointment stated.

Reply from HiQ Tyres & Autocare - Horley
Great service, tyres in when expected. 4 new tyres fitted in an hour, no marks to recently refurbished alloys.

Reply from HiQ Tyres & Autocare - Horley

Reply from HiQ Tyres & Autocare - Horley
Fast service and a competitive price. Thank you, HiQ!

Reply from HiQ Tyres & Autocare - Horley
Always a helpful team, knowledgeable trustworthy and competitive

Reply from HiQ Tyres & Autocare - Horley
Absolute rubbish service
They lost my locking nut .
They didn’t tell me , then
Said it was worn out then put another nut the boot .

Reply from HiQ Tyres & Autocare - Horley

Reply from HiQ Tyres & Autocare - Horley
Excellent service , will use again
Liam was very polite and helpful

Reply from HiQ Tyres & Autocare - Horley

Reply from HiQ Tyres & Autocare - Horley
Tyre was not delivered yet, the two guys had a tyre in stock and had me on my way in under 15 mins for the same price as the online order. Great service.

Reply from HiQ Tyres & Autocare - Horley
Excellent service, from booking to having fitted, top guys i will be using again

Reply from HiQ Tyres & Autocare - Horley
I placed an online order for tyres which were to be fitted at my local depot.
I chose a date for fitment (Thursday 14th Oct between 12pm and 5pm) but when I turned up at the branch, I was informed that the tyres were not there and the earliest they would be would be the following morning.
If this was the case, why was I able to choose a fitment date before this? and why wasn't I informed that the tyres had not arrived on the due date so that I wouldn't have needed to take time off work to make a wasted journey?

Reply from HiQ Tyres & Autocare - Horley
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